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All FALMEC Designer range hoods and remote motors come with a 3 year parts and labour warranty. PRKS will correct, free of
charge, any defects in material or workmanship for the period of 3 years, subject to the terms of our warranty stated below.
This warranty will be void if a model from the designer series is used for outdoor or commercial purposes. Some examples of
outdoor or commercial purposes but not limited to, include restaurants, cafés, schools, clubs, alfresco areas with open walls or
hoods used above barbecues.
Rangehoods in the Designer ange are designed and warranted "strictly" for indoor use only (household kitchen).
Please note: The benefits provided by this warranty are in addition to all other rights and remedies in respect to the product which
the consumer has under the Australian competition and Consumer Act 2010.
1. This warranty only applies for products installed by a qualified person and when provided with a certificate of compliance in
accordance with State/Territory laws.
2. This product must be used in accordance with the manufacturer’s instructions. This warranty does not apply should the defect
in or failure of the product be attributable to misuse, abuse, accident or non-observation of the manufactures instructions on
the part of the user. FALMEC appliances does not accept liability for any direct or consequential loss, damage or other expense
caused by or arising out of any failure to install or use the product in accordance with the manufacturer’s instructions.
3. The warranty does not cover failures due to normal wear and tear with reasonable use or consumable components
such as globes, filters, etc.
4. PRKS appliances, at its own discretion may replace or repair any defective component(s) to affect a repair due to any faulty
workmanship and material. The warranty does not cover breakage of outer glass panels attributed to external damage.
5. The warranty provided is a “Repair Warranty” and in an extreme event if a repair cannot take place, a replacement will
be provided of an equivalent current model where the balance of the warranty period from the original date of purchase
will take effect.
6. This warranty is immediately void if the serial or model number label is removed, defaced, serviced or repaired by a
unauthorised/unqualified personal or used for industrial/commercial purposes.
7. Warranty will be only provided when a proof of the original purchase is presented to an authorised dealer or reseller before
or at the time of service.
8. This warranty does not cover any corrosion or defect as a result of the product being installed in an environment in which the
appliance is not protected from the weather.
9. It is the responsibility of the customer to ensure the appliance is easily accessible for a service technician to carry out required
repairs. Any obstruction prohibiting access to the product by building materials of any kind will be required to be removed and
reinstalled by the customer.
10. This warranty covers the first 50 km travelled by a repair technician to the appliance location and return.
Any travel in excess of 50 km each way is not covered by the warranty.
PRKS has a service network in all metropolitan areas and most regional areas. Where the warranty claim has been made outside
a radius of 50 km from any store where the product can be purchased, the customer is responsible for the cost of delivery to the
nearest service agent or the travel cost for a technician to travel to a location outside the 50 km radius
YOUR STATUTORY RIGHTS
FALMEC products fully assures all customers that our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure. You are also entitled to a replacement or refund for a major failure and for compensation for
any other reasonably foreseeable loss or damage.
The benefits under FALMEC’s warranty are in addition to other rights you have at law in relation to the appliances or services
to which the warranty relates.
DESIGNER WARRANTY
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