Loading ...
Loading ...
Loading ...
Frequently Asked Questions
12
To view the complete list of frequently-asked questions, please visit
www.tosotdirect.com/faq.
How do I know the humidity level in my home?
Can I use this humidifier for aromatherapy treatment?
What is the white dust around my humidifier?
What happens if my unit isn’t working? Does my unit have a warranty?
This humidifier is not equipped with a digital hygrometer to measure the humidity level
in your home. Optimal humidity levels are 40-60% relative humidity. Humidity levels
greater than 60% can lead to growth of mold and mildew, while humidity levels below
40% can cause skin dryness/irritation, respiratory system discomfort, and buildup of
static electricity. In physical objects, low humidity levels can cause wood furniture or
trim to shrink and drywall to crack.
We recommend purchasing a hygrometer (digital or analog) to measure the humidity
level in the area where you are planning to use the humidifier.
This humidifier (Model SCWA-4006) is equipped with a tray for aromatherapy,
fragrances, or essential oils. However, do not add scented oils or anything but water
to the water tank, as this may degrade the internal components and will void your
manufacturer warranty.
In the process of humidifying, you may notice a white dust or powder collecting inside
of, or on the area immediately surrounding your humidifier. This dust is from the hard
minerals in the water you added to the water tank and is not harmful. The dust is
near-impossible to avoid, but can be greatly reduced by using only distilled, mineral-free
water in your humidifier.
Please contact us at [email protected] if you have any questions about your
unit. If you haven’t already done so, you will be asked to register your product for
warranty on our website. You can speed up that process by visiting
www.tosotdirect.com/extend to give us some information about your unit. All products
are covered under a one-year warranty from the date you place your order.
Loading ...