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Troubleshooting
10
Cleaning the water tank:
Cleaning the water channel:
1. Add approx. 2 tsp. of white into the water tank and fill water tank approx. ¼ full of
clean water.
2. Tighten the nut of water tank and shake vigorously to ensure all surfaces are reached
with the cleaning mixture.
3. Empty the drain bucket and rinse with clean water to remove any remaining vinegar.
1. If there are any hard-mineral deposits on the water channel, dip a soft cloth with
white vinegar and wipe away. For larger deposits, you may need to use the included
soft cleaning brush.
2. Rinse with clean water to remove any remaining vinegar.
If your humidifier is not function properly please check the below table for the issue
and solution. Please contact [email protected] if you have any additional
questions or the issue you are experiencing is not listed.
Issue SolutionPossible Cause
Humidifier does not
power on
The power plug is not fully inserted
into the outlet.
There’s no water in the tank.
The water tank is not properly seated.
Re-insert the power plug.
Fill the tank with water.
Installed the water tank
correctly.
The mist smells
weird
The water is dirty, or the water has
been in the tank for too long.
Clean the water tank and
replace with clean water
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