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38
TROUBLESHOOTING GUIDE
PARTS & FEATURES
Problem Possible Causes Solutions
Doors will not
close correctly or
pop open.
Food packages are blocking the door
open.
Rearrange food containers to clear the door and
door shelves.
Ice bin, crisper cover, pans, shelves, door
bins, or baskets are out of position.
Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Refrigerator
section for more information.
The doors were removed during product
installation and not properly replaced.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles
and Doors section.
Refrigerator is not leveled properly. See Door Alignment in the Refrigeration
Installation section to level refrigerator.
Doors are difficult
to open.
The gaskets are dirty or sticky. Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
Door was recently closed. When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.
Refrigerator
wobbles or seems
unstable.
Leveling legs are not adjusted properly. Refer to the Leveling and Door Alignment
section.
Floor is not level. It may be necessary to add shims under the
leveling legs or rollers to complete installation.
Lights do not
The interior of
the refrigerator is
covered with dust
or soot.
work.
LED interior lighting failure.
The refrigerator is located near a fire
source, such as a fireplace, chimney
or candle.
The refrigerator compartment lamp is LED
Make sure that the refrigerator is not located
near a fire source, such as a fireplace, chimney
or candle.
interior lighting, and service should be
performed by a qualified technician. Refer to
the Light Bulb Replacement section.
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