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36
TROUBLESHOOTING GUIDE
Problem Possible Causes Solutions
Ice has bad taste
or odor.
Water supply contains minerals such as
sulfur.
A water filter may need to be installed to
eliminate taste and odor problems.
NOTE: In some cases, a filter may not help. It
may not be possible to remove all minerals /
odor / taste in all water supplies.
Icemaker was recently installed. Discard the first few batches of ice to avoid
discolored or bad tasting ice.
Ice has been stored for too long. Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste.
Throw away old ice and make a new supply.
The food has not been stored properly in
either compartment.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
The interior of the refrigerator needs to
be cleaned.
See the Care and Cleaning section for more
information.
The ice storage bin needs to be cleaned. Empty and wash the bin (discard old cubes).
Make sure that the bin is completely dry before
reinstalling it.
Dispensing warm
water.
Refrigerator was recently installed. Allow 24 hours after installation for the water
storage tank to cool completely.
The water dispenser has been used
recently and the storage tank was
exhausted.
Depending on your specific model, the water
storage capacity will range from approximately
10 to 30 oz (0,3 to 0,9 liters).
Dispenser has not been used for several
hours.
If the dispenser has not been used for several
hours, the first glass dispensed may be warm.
Discard the first 10 oz (0,3 liters).
Refrigerator is connected to the hot
water supply.
Make sure that the refrigerator is connected to a
cold water pipe.
WARNING: Connecting the refrigerator to a
hot water line may damage the icemaker.
Water has bad
taste or odor.
Water supply contains minerals such as
sulfur.
A water filter may need to be installed to
eliminate taste and odor problems.
Water filter has been exhausted. It is recommended that you replace the water
filter:
•Approximately every 6 months.
•When the water
er indicator turns on.
•When the water dispenser output decreases.
•When the ice cubes are smaller than normal.
Refrigerator was recently installed. Dispense 2.5 gallons (9 liters) of water (flush for
approximately 5 minutes) to remove trapped
air and contaminates from the system.
Do not dispense the entire 2.5 gallon (9 liters)
amount continuously. Depress and release
the dispenser pad for cycles of 30 seconds
ON and 60 seconds OFF.
Icemaker is
making too much
ice.
Icemaker shutoff (arm/sensor) is
obstructed.
Empty the ice bin. If your icemaker is equipped
with an ice shutoff arm, make sure that the arm
moves freely. If your icemaker is equipped with
the electronic ice shutoff sensor, make sure that
there is a clear path between the two sensors.
Reinstall the ice bin and wait 24 hours to confirm
proper operation.
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