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Troubleshooting en
37
10 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.
Blender jug is not locked.
▶
Set the rotary switch to
.
1. Place the blender jug onto the main unit and rotate
in a clockwise direction until it locks into place.
2. If required, select this option:
‒ Place the To-Go blender jug with the To-Go blade
insert onto the main unit and rotate in a clock-
wise direction until it locks into place.
Appliance has a hum-
ming sound.
The blade is blocked or stiff.
▶
Set the rotary switch to
.
▶
Remove the blockage.
Appliance switches off
during use.
Processing quantity is too great or processing time
was too long.
▶
Set the rotary switch to
.
▶
Reduce the processing quantity.
▶
Allow the appliance to cool down to room temperat-
ure.
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