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191919191919
Plumbing Problems
ASSISTANCE OR SERVICE
If you need service
Please refer to the warranty page in this manual.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
precision used to build every new KitchenAid
®
appliance.
To locate factory specified parts in your area, call us or your
nearest KitchenAid designated service center.
In the U.S.A.
Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230 or visit our website at www.kitchenaid.com.
Our Consultants Provide Assistance With:
■ Scheduling of service. KitchenAid designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service anywhere in the United States.
■ Features and specifications on our full line of appliances.
■ Referrals to local dealers.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the Whirlpool Canada LP Customer eXperience Centre toll
free: 1-800-807-6777 or visit our website at www.kitchenaid.ca.
Our Consultants Provide Assistance With:
■ Scheduling of service. KitchenAid appliances designated
service technicians are trained to fulfill the product warranty
and provide after-warranty service anywhere in Canada.
■ Features and specifications on our full line of appliances.
■ Referrals to local dealers.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
For Further Assistance
If you need further assistance, you can write to Whirlpool Canada
LP with any questions or concerns at:
Customer eXperience Centre
Whirlpool Canada LP
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Accessories
To order accessories, in the U.S.A., visit our website www.kitchenaid.com/accessories or call 1-800-901-2042.
In Canada, visit our website www.whirlpoolparts.ca or call 1-800-807-6777.
Water Filter
Order Part Number F2WC9I1 or ICE2
Cleaner
Order Part Number 4396808
affresh
®
Stainless Steel Cleaner
In U.S.A., order Part Number W10355016
In Canada, order Part Number W10355016B
affresh
®
Stainless Steel Wipes
In U.S.A., order Part Number W10355049
In Canada, order Part Number W10355049B
affresh
®
Kitchen & Appliance Cleaner
In U.S.A., order Part Number W10355010
In Canada, order Part Number W10355010B
PROBLEM RECOMMENDED SOLUTIONS
Water Not Entering
Drain Properly
Is the drain hose aligned over the drain? Move the ice maker to align the drain. See the “Connect
Water Supply” section.
NOTE: Service technicians cannot repair plumbing problems outside of the ice maker. Call a licensed,
qualified plumber.
WARNING
Excessive Weight Hazard
Use two or more people to move and install ice maker.
Failure to do so can result in back or other injury.
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