Window Air Conditioner
HME030524N
HME030525N
HME030526N
HME030527N
HME030528N
Thank you for purchasing our appliance. Please be sure to read the entirety of
this user manual carefully prior to using this appliance. If you have any questions
regarding the use of this product, please call 1 (800) 898-3002.
BEFORE FIRST USE:
To prevent any internal damage, it is very important to keep
refrigeration units (like this one) upright throughout their journey.
Please leave it standing upright and outside the box for 24 HOURS
before plugging it in.
In the event this product malfunctions, or you believe it is
defective, please contact Customer Service at homelabs.com/
chat, 1 (800) 898-3002 or [email protected] and hold onto
the defective product (pending further instruction). A defective
product should be clearly marked or stored where it cannot
be used by mistake. Failure to keep the product in its original
quality from the time of receipt may impede hOme™’s ability
to correct any legitimate problem and may limit the extent to
which hOme™ may provide recourse.
TABLE OF CONTENTS
Important Safety Instructions ...............6
Installation ................................................ 15
Operating Instructions.......................... 22
Cleaning and Maintenance ...................27
Troubleshooting ..................................... 28
Warranty ................................................... 30
Manufacturing Information ................. 30
Warning .................................................... 30
Contact Us ............................................... 30
on bringing home your new appliance!
Congratulations
Don’t forget to register your product at homelabs.com/reg
for updates, coupons, and other relevant information.
Although greatly appreciated, product registration is not
required to activate any warranty.
6
Important Safety Instructions
READ THIS MANUAL
Inside you will find many helpful hints on how to use and maintain your air conditioner properly. Just a
little preventive care on your part can save you a great deal of time and money over the lifespan of your air
conditioner. You will find many answers to common problems in our chart of troubleshooting tips. If you
review our chart of Troubleshooting Tips first, you may not need to call for service at all.
To prevent personal injury or property damage, the instructions on this manual must be followed. Incorrect
operation due to the failure to follow instructions may cause harm or damage. The seriousness of each
warning is classified by the following indicators:
WARNING
This symbol indicates the possibility of death or serious injury.
Never do this.
Always do this.
• The power cord should be fully plugged in and snug with the outlet. Otherwise, it may cause electric
shock or fire due to excess heat generation. Do not operate or stop the unit by inserting or pulling
out the power cord. It may cause electric shock or fire due to heat generation. Do not damage or use
an unspecified power cord. It may cause electric shock or fire. If the power cord is damaged, it must
be replaced by the manufacturer or an authorized service center or a similarly qualified person to
avoid hazard.
• Always install a circuit breaker and a dedicated power circuit. Incorrect installation may cause fire
and electric shock. Do not operate the unit with wet hands or in a damp environment. It may cause
electric shock. Do not direct the airflow at room occupants only. This could negatively affect your
health.
• Always ensure effective and proper grounding. Incorrect grounding could lead to electric shock. If
water touches any of the electrical parts of this appliance, failure or electrical shock could occur. Do
not modify the power cord length or share the outlet with other appliances. It may cause electric
shock or fire due to heat generation.
• Unplug the unit if you notice any strange sound, smell, or smoke coming out from it. It may cause
fire and electric shock. Do not use the socket if it is loose or damaged. It may cause fire and electric
shock. Do not open the casing of this unit while it is in operation. It may cause electric shock.
• Keep lighters away. It may cause fire. Do not use the power cord close to heating appliances. It may
lead to fire and electric shock. Do not use the power cord near flammable gas or combustibles, such
as gasoline, benzene, thinner, etc. It could lead to an explosion or fire.
• Ventilate the room before operating the air conditioner in case there is a gas leakage from another
appliance. Otherwise, it may cause explosion, fire, or burns. Do not disassemble or modify the unit. It
may cause failure and electric shock.
• When the air filter is to be removed, do not touch the metal parts of the unit. It may lead to an injury.
• Do not put a pet or house plant where it will be exposed to the unit's direct airflow. This could
injure or cause harm to the pet or plant. Ventilate the room well when used together with a heating
appliance such as a stove, for example, to prevent oxygen shortage.
• Do not use strong detergent such as wax or thinner to clean the unit. Use a soft cloth when cleaning
the unit to avoid change in color or the scratching of its surface. Do not clean the unit with water.
Water may enter the unit and affect its insulation, which could then lead to electrical shock. Do not
use this unit for special purposes such as preserving precision devices, food, pets, plants, and art
objects. It may cause deterioration in the quality of this unit.
• Stop using the unit during a storm or hurricane. Close the windows when operating this unit. Open
windows may cause the unit to become wet and could even lead to your home furniture becoming
wet or soaked. When cleaning the unit, switch off and turn off the circuit breaker. Do not clean
the unit when its power is turned on as it may cause fire, electric shock, and injury. Ensure that
the installation bracket of the outdoor appliance is not damaged due to prolonged exposure. If the
bracket is damaged, it could fail to secure the AC, causing it to drop and become damaged.
7
Important Safety Instructions
• Always insert the filters securely. Clean the filter once every two weeks. Operating the unit without
filters may cause it to fail.
• Hold the power cord by the head when unplugging it. Not doing so may cause electric shock and
could damage the appliance.
• Turn off the main power switch if the unit will remain unused for a long time. Not doing so may
cause product failure or fire.
• Do not place obstacles around the air inlets or into the air outlets. It may lead to product failure or
an accident.
• Do not place heavy objects on the power cord, as it should not be compressed because there is a
danger of fire or electric shock.
• Do not drink water that is drained from the air conditioner. It contains contaminants and could make
you sick.
• Use caution when unpacking and installing the unit. Sharp edges could cause injury.
• If water enters the unit, switch off the circuit breaker then unplug the unit from the power outlet.
Isolate the power supply by disconnecting the power plug from the socket, then proceed to
contacting a qualified technician.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory,
or mental capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction concerning the use of this appliance by an adult, guardian, or a person responsible for
their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• If the power cord is damaged, it must be replaced by the manufacturer, or similarly qualified persons
to avoid hazards.
• Installation of this appliance should be done in accordance with national wiring regulations.
• Do not operate your air conditioner in a wet room such as a bathroom or laundry room.
• Contact any authorized service technician for the repair or maintenance of this unit.
• Contact any authorized installer for the installation of this unit.
• Do not operate the louvers with your hands. It may lead to injury.
NOTE:
The power cord with this air conditioner contains a current detection device designed to reduce the risk of
fire. Please refer to the Operation of Current Device section for details. If the power cord is damaged, do
not repair it. It must be replaced by the manufacturer.
WARNING:
Avoid fire hazard or electric shock. Do not use an extension cord or an adapter plug. Do not remove any
prong from the power cord.
Only use grounded outlets.
Do not, under any circumstances, cut, remove, or bypass the
grounding prong.
The power cord is a 3-prong grounded plug and has a current
detection feature. Do not replace or fix.
WARNING:
For Your Safety
Do not store or use gasoline or other flammable vapors and liquids in the same room with this appliance
or any other appliance.
Do not, under any
circumstances, cut,
remove, or bypass the
grounding prong.
8
Important Safety Instructions
Avoid Accidents
To reduce the risk of fire, electrical shock, or injury when using your air conditioner, follow these basic
precautions:
• Ensure that the electrical service is adequate for the model you have. This information can be found
on the rating label, which is located on the side of the cabinet and behind the grille.
• If the air conditioner is to be installed on a window, clean both sides of the glass first. If the window
is a triple track and it has a screen panel included, remove the screen completely before installation.
• Ensure that the air conditioner has been securely and correctly installed according to this manual's
installation instructions. Save this manual for possible future use in case you may need to remove or
reinstall this unit. When handling the air conditioner, be careful to avoid cuts from the sharp metal
fins on the front and rear coils.
Electrical Information
The complete electrical rating of your new air conditioner is stated on the rating label. Refer to the rating
when checking the electrical requirements.
• Be sure the air conditioner is properly grounded. To minimize shock and fire hazards, proper
grounding is important. The power cord is equipped with a three-prong grounding plug for protection
against shock hazards.
• The air conditioner must be used in a properly grounded wall receptacle. If the wall receptacle you
intend to use is not adequately grounded or protected by a time delay fuse or circuit breaker, have a
qualified electrician install the proper receptacle. Ensure the receptacle is accessible after the unit
installation.
• Do not run the air conditioner without a side protective cover in place. The absence of a side
protective cover could result in mechanical damage within the air conditioner.
• Do not use an extension cord or an adapter plug.
OPERATION OF THE CURRENT DETECTION DEVICE
The power cord contains a current device that senses damage to the power cord. To test your power cord,
do the following:
1. Plug in the air conditioner.
2. The power supply cord will have TWO buttons on the plug head. Press the TEST button. You will
notice a click as the RESET button pops out.
3. Press the RESET button. Again you will notice a click as the button engages.
4. The power cord is now supplying electricity to the unit.
NOTE:
• Do not use the buttons on the plug head to turn the unit on or off.
• Always make sure the RESET button is pushed in for correct operation.
• The power supply must be replaced if it fails to reset when either the TEST button is pushed, or you
notice that it cannot be reset. A new one can be obtained from the product manufacturer. If the
power supply cord is damaged, it should not be repaired. It MUST be replaced by a power supply
cord obtained from the product manufacturer.
Note: Performance may be reduced outside of these operating temperatures:
Cooling
operation
Outdoor temp: 64-109F/18-43C
Indoor temp: 62-90F/17-32C
WARNING:
– Do not use other means to accelerate the defrosting process, or other means to clean this unit
unless recommended by the manufacturer.
9
Important Safety Instructions
– The appliance shall not be stored in a room where there are ignition sources continuously operated
(e.g.: open flames or a running gas appliance).
– Do not pierce or burn this unit.
– Be aware that the refrigerants of this appliance may be odorless.
– Compliance with national gas regulations shall be observed.
– Keep ventilation openings clear of obstructions.
– The appliance shall be stored properly to prevent mechanical damage from occurring.
– The appliance shall be used only in a well-ventilated area, with the correct room size as specified for
proper appliance operation.
– Any person who is involved with working on or breaking into a refrigerant circuit should hold a
current valid certificate from an industry-accredited assessment authority, which authorizes their
competence to handle refrigerants safely in accordance with an industry recognized assessment
specification.
– Servicing shall only be performed as recommended by the equipment manufacturer. Maintenance
and repair requiring the assistance of other skilled personnel shall be carried out under the
supervision of the person competent in the use of flammable refrigerants.
– DO NOT modify the length of the power cord or use an extension cord to power the unit. DO NOT
share a single outlet with other electrical appliances. Improper use of the power supply, or operating
this unit with the wrong power supply can cause fire or electrical shock.
– Please follow the instructions to handle, install, or clean the air conditioner to avoid any damage or
hazard. Flammable Refrigerant R32 is used within this air conditioner.
– When maintaining or disposing the air conditioner, the refrigerant (R32) shall be recovered properly.
Do not discharge it to the air directly.
– Do not place the air conditioner around any open fire or device like switch which may generate
sparks to avoid a fire hazard.
– Store or maintain the air conditioner according to instructions found on this manual to avoid
mechanical damage.
– Flammable refrigerant - R32 is used in this air conditioner. Please follow the instructions carefully to
avoid hazards.
WARNING
IMPORTANT NOTE: Read this manual carefully before
installing or operating your new air conditioning unit.
Keep this manual for future reference.Caution: Risk of fire/ flammable materials
1. Transport of Equipment Containing Flammable Refrigerants
Check the local transport regulations.
2. Marking of Equipment Using Signs
Check the local regulations.
3. Disposal of Equipment Using Flammable Refrigerants
Check the national regulations.
10
Important Safety Instructions
4. Storage of Equipment
The storage of this equipment should be in accordance with the manufacturer's instructions.
5. Information on Servicing
1) Checks to the area
Before working on systems containing flammable refrigerants, it is necessary to ensure that
the risk of ignition is minimized. Comply with the following precautions before working on or
repairing the refrigerating system.
2) Work procedure
Work shall be undertaken under a controlled procedure to minimize the risk of a flammable gas
or vapor being present while the work is being performed.
3) General work area
All maintenance staff and other people working in the local area shall be instructed on the
nature of work being carried out. Work in confined spaces shall be avoided. The area around the
workspace shall be sectioned off. Ensure that the conditions within the area have been made
safe through control of the flammable material.
4) Checking for the presence of refrigerants
The area shall be checked with an appropriate refrigerant detector prior to and during work
to ensure that the technician is aware of potentially flammable atmospheres. Ensure that the
leak detection equipment being used is suitable for use with flammable refrigerants, i.e., non-
sparking, adequately sealed, or intrinsically safe.
5) Presence of a fire extinguisher
If any hot work is to be conducted on the refrigeration equipment or any associated parts,
appropriate fire extinguishing equipment shall be on hand. Be sure to have a dry powder or CO2
fire extinguisher adjacent to the charging area.
6) No ignition sources
No person carrying out work in relation to a refrigeration system which involves exposing any
pipe work that contains or used to contain flammable refrigerant shall use any sources of ignition
in such a manner that may lead to the risk of fire or an explosion. All possible ignition sources
including cigarette smoking should be kept at a sufficient distance from the site of installation,
repair, removal, and disposal, during which flammable refrigerant can possibly be released to the
surrounding space. Prior to work taking place, the area around the equipment is to be surveyed
to make sure that there are no flammable hazards or ignition risks. No Smoking signs shall be
displayed.
7) Ventilated area
Ensure that the area is an open space or that it is adequately ventilated before breaking into the
system or conducting any hot work. There should be a degree of continuous ventilation while
the work is being carried out. The ventilation should safely disperse any released refrigerant and
preferably expel it externally into the atmosphere.
8) Checks to the refrigeration equipment
Where electrical components are being changed, they shall be fit for the purpose and to the
correct specification. At all times, the manufacturer's maintenance and service guidelines shall
be followed. When in doubt, consult Customer Service for assistance. The following checks shall
be applied to installations using flammable refrigerants:
The charge size is in accordance with the room size within which the parts containing
refrigerants are installed.
The ventilation machinery and outlets should operate adequately and should not obstructed;
ifan indirect refrigerating circuit is being used, the secondary circuit shall be checked for the
presence of refrigerants.
Any marking to the equipment should continue to be visible and legible. Markings and signs that
are illegible shall be corrected.
Refrigeration pipes or components are installed in a position where they are unlikely to be
exposed to any substance which may corrode refrigerant containing components, unless the
components are constructed of materials which are inherently resistant to being corroded or are
suitably protected against being corroded.
11
Important Safety Instructions
9) Checks to electrical devices
Repair and maintenance to electrical components shall include initial safety checks and
component inspection procedures. If a fault exists that could compromise safety, then no
electrical supply shall be connected to the circuit until it is satisfactorily dealt with. If the
fault cannot be corrected immediately, but it is necessary to continue operation, an adequate
temporary solution shall be used. This shall be reported to the owner of the equipment, so all
parties are advised.
Initial safety checks shall include:
Ensuring that capacitors are discharged: this shall be done in a safe manner to avoid possible
sparking;
Ensuring that no live electrical components and wiring are exposed while charging, recovering, or
purging the system;
Ensuring that there is continuity of earth bonding;
7. Repairs to Sealed Components
1) During repairs to sealed components, all electrical supplies shall be disconnected from the unit
being worked on prior to the removal of sealed covers and other parts (if any). If it is necessary
to have an electrical supply connected to the unit during servicing, then a permanently operating
form of leak detection shall be located at the most critical point to warn of a potentially
hazardous situation.
2) Particular attention shall be paid to the following to ensure that when working on electrical
components, the casing is not altered in such a way that the level of protection is affected. This
shall include damage to the cables, an excessive number of connections, terminals not made to
the original specification, damage to seals, incorrect fitting of glands, etc.
Ensure that the unit is mounted securely.
Ensure that the seals or sealing materials have not been degraded to a point that they no longer
serve the purpose of preventing the ingress of flammable atmospheres. Replacement parts shall
be in accordance with the manufacturer's specifications.
NOTE: The use of silicon sealant may inhibit the effectiveness of some types of leak detection
equipment. Intrinsically safe components do not have to be isolated prior to working on them.
8. Repair to Intrinsically Safe Components
Do not apply any permanent inductive or capacitive loads to the circuit without ensuring that this will
not exceed the permissible voltage and current for the unit in use. Intrinsically safe components are
the only types that can be worked on while live and in the presence of a flammable atmosphere. The
test apparatus shall be at the correct rating. Replace the components only with parts specified by the
manufacturer. Other parts may result in the ignition of refrigerant in the atmosphere from a leak.
9. Cabling
Check that the cabling will not be subject to wear, corrosion, excessive pressure, vibration, sharp edges,
or any other adverse environmental effects. The check shall also consider the effects of aging or continual
vibration from sources such as compressors or fans.
10. Detection of Flammable Refrigerants
Under no circumstances shall potential sources of ignition be used in searching for or detecting refrigerant
leaks. A halide torch (or any other detector using a naked flame) shall not be used.
11. Leak Detection Methods
The following leak detection methods are deemed acceptable for systems containing flammable
refrigerants. Electronic leak detectors shall be used to detect flammable refrigerants, but the sensitivity
may not be adequate, or may need re-calibration. (Detection equipment shall be calibrated in a
refrigerant-free area.) Ensure that the detector is not a potential source of ignition and is suitable for the
refrigerant used. Leak detection equipment shall be set at a percentage of the LFL of the refrigerant and
shall be calibrated to the refrigerant employed and the appropriate percentage of gas (25 % maximum)
is confirmed. Leak detection fluids are suitable for use with most refrigerants, but the use of detergents
containing chlorine shall be avoided as the chlorine may react with the refrigerant and corrode the copper
pipework. If a leak is suspected, all naked flames shall be removed / extinguished. If a refrigerant leak is
12
found (which requires brazing), all refrigerants shall be recovered from the system, or isolated (by means
of shut off valves) in a part of the system that is situated remotely from the leak. Oxygen free nitrogen
(OFN) shall then be purged from the system both before and during the brazing process.
12. Removal and Evacuation
When breaking into the refrigerant circuit to make repairs or for any other purpose, conventional
procedures shall be used. Considering flammability, follow best practices. Opening of the refrigeration
systems shall not be done by brazing. Adherence to the following procedures is a must:
a) Removing the refrigerant;
b) Purging the circuit with inert gas;
c) Evacuation;
d) Purging again with inert gas;
e) Opening the circuit by cutting or brazing;
The refrigerant charge shall be recovered into the correct recovery cylinders. The system shall be flushed
with OFN to render the unit safe. This process may need to be repeated several times. Compressed air or
oxygen shall not be used for this task.
Flushing shall be achieved by breaking the vacuum in the system with OFN and continuing to fill until the
working pressure is achieved, then venting to the atmosphere, and finally pulling down to a vacuum. This
process shall be repeated until no refrigerant is inside the system. When the final OFN charge is used,
the system shall be vented down to atmospheric pressure to enable work to take place. This operation is
absolutely vital if brazing operations on the pipework are to take place.
Ensure that the outlet for the vacuum pump is not near any ignition sources and that ventilation is
available.
13. Charging Procedures
In addition to conventional charging procedures, the following requirements shall be followed. Ensure that
contamination of different refrigerants does not occur when using the charging equipment. Hoses or lines
shall be as short as possible to minimize the amount of refrigerant contained in them.
Cylinders shall be kept upright.
Ensure that the refrigeration system is earthed before charging the system with the refrigerant. Label the
system when the charging is complete (in case it has not been labeled yet).
Extreme care shall be taken to avoid overfilling the refrigeration system.
Prior to recharging the system, the pressure test with OFN must first be conducted. The system leak test
shall be performed upon completion of charging, but should be done prior to commissioning. A follow up
leak test shall be carried out before leaving the site.
14. Decommissioning
Before carrying out this procedure, it is essential that the technician is completely familiar with the
equipment and all necessary details. It is good practice that all refrigerants be recovered safely. Prior
to carrying out this task, an oil and refrigerant sample shall be taken in case analysis is required before
reusing the reclaimed refrigerant. It is essential that electrical power is available before this task
commences.
a) Become familiar with the equipment and its operation.
b) Isolate the system electrically.
c) Before attempting the procedure, ensure that:
Mechanical handling equipment is available, if required, for handling refrigerant cylinders;
Allpersonal protective equipment is available and being used correctly;
The recovery process is always supervised by a competent person and recovery equipment and
cylinders conform to the required standards.
d) Pump down the refrigerant system, if possible.
Important Safety Instructions
13
Important Safety Instructions
e) If a vacuum is not possible, make a manifold so that refrigerants can be removed from various
parts of the system.
f) Make sure that the cylinder is situated on the scales before recovery takes place.
g) Start the recovery machine and operate in accordance with the manufacturer's instructions.
h) Do not overfill the cylinders. (No more than 80 % volume liquid charge).
i) Do not exceed the maximum working pressure of the cylinder, even temporarily.
j) When the cylinders have been filled correctly and the process is completed, make sure that the
cylinders and the equipment are removed from the site promptly and all isolation valves on the
equipment are closed off.
k) Recovered refrigerant shall not be charged into another refrigeration system unless it has been
cleaned and checked.
15. Labeling
The unit shall be labeled stating that it has been decommissioned and emptied of the refrigerant. The
label shall be dated and signed. Ensure that there are labels on the unit stating that it contains flammable
refrigerants.
16. Recovery
When removing the refrigerant from a system, either for servicing or decommissioning, it is recommended
that all refrigerants are removed safely.
When transferring the refrigerant into the cylinders, ensure that only appropriate refrigerant recovery
cylinders are used. Ensure that the correct number of cylinders for holding the total system charge
is available. All cylinders to be used are designated for the recovered refrigerant and labeled for that
refrigerant (i.e., special cylinders refrigerant recovery). Cylinders shall be complete with pressure relief
valves and associated shut-off valves in good working order. Empty recovery cylinders should be evacuated
and, if possible, cooled before the recovery occurs.
The recovery equipment shall be in good working order with a set of instructions concerning the
equipment that is at hand and shall be suitable for the recovery of flammable refrigerants. In addition, a
set of calibrated weighing scales shall be available and in good working order. Hoses shall be complete
with leak-free disconnect couplings and in good condition. Before using the recovery machine, check
that it is in satisfactory working order, has been properly maintained, and that any associated electrical
components are sealed to prevent ignition if a refrigerant is released. Consult Customer Service when in
doubt.
The recovered refrigerant shall be returned to the refrigerant supplier in the correct recovery cylinder, and
the relevant Waste Transfer Note arranged. Do not mix refrigerants in recovery units and especially not
in cylinders. If the compressors or the compressor oils are to be removed, ensure that they have been
evacuated to an acceptable level so that the flammable refrigerant does not remain within the lubricant.
The evacuation process shall be carried out prior to returning the compressor to the suppliers. Only
electric heating to the compressor body shall be employed to accelerate this process.
When oil is drained from the system, it shall be carried out safely.
14
Important Safety Instructions
FCC STATEMENT
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
— Consult the dealer or an experienced radio/TV technician for help.
MODIFICATION
Any changes or modifications not expressly approved by the grantee of this device could void the user’s
authority to operate the device.
RADIATION EXPOSURE STATEMENT
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and
it also complies with Part 15 of FCC RF Rules.
SAVE THESE INSTRUCTIONS
For Household Use Only
15
PACKING LIST
IMAGE
PART
QUANTITY
Main Unit 1
Remote Control
1
Top Mounting Rail
(With sponge)
1
Lock Frame
(For Wooden windows)
2
Lock Frame
(For Vinyl - Clad windows)
2
Sash Lock
(Two holes)
1
Filler Panels
(With “Left” & “Right” marks on the
front)
2
Window Sash Seal
(Sponge)
1
3/8" Screw 4
3/4" Screw 7
Weather Stripping
(10 × 3/4 × 1/12")
1
Installation
16
TOOLS NEEDED NOT SUPPLIED
IMAGE PART
Screwdriver
Screwdriver
Level
Pencil
Ruler or Tape Measure
Scissors or Knife
Installation
17
Installation
PRIOR TO INSTALLING THE AIR CONDITIONER
1. Check for anything that could block the airflow. Check the area outside the window for things such
as shrubs, trees, or awnings. Check the area inside the window to make sure curtains, drapes, or
blinds will not block proper airflow.
2. Check the available electrical outlet. The power cord must be the same as shown on the rating label
of the unit. The outlet should be close enough to the power cord.
3. Carefully unpack the air conditioner. Remove all packing material and make sure the floor is
protected when unpacking your unit. Due to the large size of this air conditioner, two people are
required to move the unit.
4. Please read all instructions prior to installing your air conditioner. Two people are required to install
this product. If a new electrical outlet is required, have the outlet installed by a qualified electrician
before installing the unit.
WARNING
When handling the unit, be careful to avoid cuts from the sharp metal edges and aluminum fins on the
front and rear coils.
1. WINDOW REQUIREMENTS
Before installing the unit, check the dimensions of your window to make sure the air conditioner will fit.
This unit is made to fit inside a standard double-hung window with an opening width of 23 to 36 inches
(584mm to 914 mm). Make sure that the window is in good shape and able to hold the needed screws
firmly. Ifnot, make the necessary repairs prior to installing the unit.
Model 6000~8000Btu/h 10000~14500Btu/h
H 14" (356mm) 15-1/2" (394mm)
W 23"-36" (584 mm-914 mm)
• Wooden Window
Offset
Exterior
Wall
Inner
Window
Sill
Interior
Wall
W
H
• Vinyl-Clad Window
NOTE:
Save the product packaging
and installation instructions
for future reference. Store the
air conditioner in the product
box when not in use for an
extended period of time
WARNING
Do not, under any
circumstances, cut or remove
the third (ground) prong from
the power cord.
Do not change the plug on
the power cord of the air
conditioner.
Aluminum house wiring may
present special problems-
consult a qualified electrician.
18
Offset
Exterior
Wall
Interior
Wall
Inner
Window
Sill
W
H
The lower sash must open sufficiently to allow a clear vertical opening of 13 inches (330mm). The side
louvers and the rear of the AC must have clear air space to allow enough airflow through the condenser
for heat removal. The rear of the unit must be outdoors. It should not be inside a building or garage.
Mounting Hardware Qty
3/4" Screw 7
Lock Frame
(For Wooden Window)
2
Lock Frame
(For Vinyl-Clad Window)
2
Sash Lock 1
Window Sash Seal
Foam
1
Installation
19
2. PREPARE THE AIR CONDITIONER
The top rail must be assembled prior to installing the air
conditioner in the window.
Tools Needed: Phillips Screw Driver
Top Rail Hardware Qty
3/8" Screw 4
Top Rail 1
Weather Stripping
(10 × 3/4 × 1/12")
1
Aaching the Top Rail to the Air Conditioner
1. Remove the air conditioner from the carton and place it
on a flat surface.
2. Remove the top rail and weather stripping from the
packaging material as shown in Fig. A
3. Align the hole in the top rail with those in the top of the
unit as shown in Fig. B
4. Secure the top rail to the unit with the 3/8” Screws as
shown in Fig. C
NOTE:
• For safety reasons, all the four (4) screws MUST be
securely fastened.
• The top rail hardware is pre-installed for units more than
10000Btu/h. Before installing this unit, the top rail must
be assembled on the unit (For <10000Btu/h models only).
NOTE:
For safety reasons, all 4 screws must
be fastened to the top rail.
Packaging Top Rail
Fig. A
Fig. B
Fig. C
Installation
20
Installation
3. INSTALL THE ACCORDION PANELS
NOTE:
The top rail and sliding panels on each side are
there to provide the proper pitch to the rear
of (5/16") this unit. This is necessary for proper
condensed water utilization and drainage. If you are
not using the side panels for any reason, this pitch
to the rear should also be maintained.
1. Place the unit on a solid surface. Hold the
Accordion Panel in one hand and gently pull
the center back to free the open end.
2. Slide the free end “I” section of the panel
directly into the cabinet, then slide the panel
down. Be sure to leave enough space to slip
the top and bottom of the frame into the rails
on the cabinet.
3. Once the panel has been installed to the side
of the cabinet, slightly adjust it to make sure
it sits securely inside the frame channel. Slide
the top and bottom ends of the frame into the
top and bottom rails of the cabinet.
4. Slide the panel all the way in and repeat these
steps to assemble the other side.
4. SECURE THE ACCORDION PANELS
Keep a firm grip on the air conditioner, then
carefully place the unit into the window opening so
the bottom of the air conditioner frame is against
the window sill. Carefully close the window behind
the top rail of the unit.
H
Window Frame
Window Sill
Inside
Outside
Model 6000~8000Btu/h 10000~14500Btu/h
H About 3/4" to 1" About 1" to 1-3/8"
NOTE: Check that the air conditioner is tilted about
3° to 4° downward to the outside for drainage.
After installation, the condensate will not drain
from the overflow drain hole.
5. INSTALL THE SUPPORT BRACKET
1. For Wooden Windows:
Drive the 1/2" (12.7 mm) locking screws through
the frame lock and into the windowsill.
NOTE: To prevent the windowsill from splitting,
drill 1/8" (3 mm) pilot holes before driving the
screws.
Drive the 1/2" (12.7 mm) locking screws through
the frame holes into the window sash.
For Vinyl-Clad Windows:
Drive the 1/ 2" (12.7 mm) locking screws through
the frame lock and into the window sash.
21
Installation
NOTE: Before driving the screws, drill 5 holes
through the holes in the frame lock and frame
extensions into the window sash as shown.
1/2" Screw
1/2" Screw
For Wooden
Window
For Vinyl-Clad
Window
2. To secure the lower sash in place, attach the
sash lock at right angle using the 3/4" (19 mm)
or 1/2" (12.7 mm) screws as shown.
3. Cut the foam seal and insert it in the gap
between the upper and lower sashes.
6. INSTALL THE WEATHER STRIPPING
ONLY APPLICABLE TO MODELS WITH
THE ENERGY STAR RATING
In order to minimize air leaks between the air
conditioner and the window opening, trim the
weather stripping to a proper length, peel the
protective backing off, and plug any gaps if needed.
IF AC IS BLOCKED BY A STORM WINDOW
Add the wood as shown below, or remove the
storm window before the air conditioner is
installed. If the Storm Window Frame must be
kept, make sure the drain holes or slots are not
caulked or painted shut, and the accumulated rain
water or condensation can be drained out.
Removing the AC From the Window
Turn the AC off and disconnect the power cord.
Remove the sash seal from the windows, and
unscrew the safety sash lock.
Remove the screws installed through the frame
and frame - lock.
Close the (slide) side panels into the frame.
Keeping a firm grip on the air conditioner, raise and
remove the sash carefully.
Sash
The storm
window frame
or other
obstruction
Follow the
required board
thickness for
proper pitch
to rear along
the entire sill.
Fasten with the
nails or screws.
22
Operating Instructions
CONTROL PANEL
1
2
3 4 5 7 8 9
10
6
1. Power Buon: Press to turn the air conditioner on or off.
2. Smart Buon (Some models): Press to pair the unit with your mobile phone, then you can operate
the unit through an APP on your mobile phone.
3. Mode Buon: Press to cycle through the various modes: Cool, Dry, Fan, and Auto.
4. Eco Buon: Press this button to activate or deactivate the energy saving mode. This feature is only
available in COOL, DRY, and AUTO mode. When ECO mode is activated, the compressor will shut off,
and the fan will continue to run for 3 minutes. Then the fan will cycle on for 2 minutes in 10 minute
intervals until the room temperature exceeds the set temperature. The compressor will turn back
on, and cooling will start.
5. Filter Buon: The indicator above this button will light up to remind you to clean the filter. To turn
off the indicator, press the Filter button.
6. Up and Down Buons: Temperature setting: 62°F ~ 86°F (17°C ~ 30°C). Temperature unit conversion
(°C/°F): Hold both the Up and Down buttons for 3 seconds. Timer setting: Press repeatedly to set
the time.
7. Sleep Buon: Press to activate or cancel the Sleep feature.
8. Timer Buon: Press to activate or cancel the timer on or timer off feature. When auto-on is
activated (or deactivated), the ON indicator above the TIMER button will light up (or turn off). When
auto-off is activated (or deactivated), the OFF indicator above the TIMER button will light up (or turn
off). To set the value of the timer, press the Up and Down buttons. To cancel the timer, set the time
to 0 hour.
9. Speed Buon: Press to select the fan speed: High, Medium, Low, or Auto. Note: Auto speed is not
available in Fan mode.
10. Digital Display: When the timer is not in use, the operation mode and the set temperature will be
displayed. Time will be displayed under the timer setting.
23
Operating Instructions
REMOTE CONTROL
1
3
5
6
8 9
10
11
12
7
2
4
Baery Size: AAA
NOTE: Do not mix old and new batteries or
different types of AAA batteries.
1. TEMP /
Use these buttons to set the temperature or
timer. The temperature range is 62°F-86°F
(17°C-30°C). If the room temperature is too
high or too low, “HI” or “LO” will be displayed
on the screen.
2. POWER
Press to turn the air conditioner on or off.
3. MODE
Press to cycle through the various modes:
Cool, Dry, Fan, and Auto.
4. SLEEP
Press to activate or cancel the SLEEP
function.
5. FOLLOW ME
Press to access the FOLLOW ME feature.
Refer to the FOLLOW ME SETTING section of
this manual for details.
6. °C/°F
Press to change the temperature display
between °C and °F.
7. LOCK
Press both the °C/°F and TIMER OFF buttons
for 5 seconds to lock the keypad. Press the
two buttons for 2 seconds to unlock the
keypad.
8. SMART (Some models)
Press to pair the unit with your mobile phone,
then you can operate the unit through an APP
on your mobile phone. To activate the SMART
function (pairing), press the SMART button 7
times continuously. The display will show "AP"
and the unit will enter pairing mode. To turn
on or turn off the display, press the SMART
button once.
9. ECO
Press this button to activate or deactivate the
energy saving feature.
10. TIMER OFF
Press to activate the auto-off feature.
11. TIMER ON
Press to activate the auto-on feature.
12. FAN SPEED
Press the SPEED button for various fan speed
options. You can choose from High, Medium,
Low, and Auto.
24
Operating Instructions
HOW TO USE THE BASIC FUNCTIONS
POWER ON/OFF
Press the POWER button to turn the unit on or off. The unit will activate the Energy Saver function
automatically under the Cool, Dry, and Auto modes.
MODE SETTING
Press the MODE button to select the operating mode in the following options: Auto, Cool, Dry, and Fan. The
indicator will light up and remain on once the corresponding mode is selected. The unit will activate the
Energy Saver function under the Cool, Dry, and Auto modes automatically.
• COOL Mode
1. Press the POWER button to start the unit.
2. Press the MODE button to select COOL Mode.
3. Press the arrow buttons to set the temperature.
4. When COOL Mode is selected, the fan speed can be adjusted by pressing the SPEED button.
• AUTO Mode
In AUTO mode, the unit will select cooling, drying, or fan only operation automatically depending on the set
temperature and the room temperature. It will control the room temperature around the set temperature.
In AUTO mode, the fan speed cannot be adjusted.
1. Press the POWER button to start the unit
2. Press the MODE button to select AUTO Mode.
3. Press the arrow buttons to set the temperature.
• FAN Mode
Use this function for room air circulation or to get rid of the stale air. Remember to open the vent during
this function, but close the vent during the cooling process for maximum cooling efficiency. You can
choose any fan speed you prefer.
1. Press the POWER button to start the unit.
2. Press the MODE button to select FAN Mode.
3. Press the SPEED button to select the FAN speed: Auto, Low, Medium or High.
In FAN mode, the display will show the actual room temperature, not the set temperature shown when in
COOL mode. In Fan mode, the temperature cannot be adjusted.
• DRY Mode
This function reduces humidity in the air to make the room more comfortable. Press the MODE button
to set the unit to DRY mode. Since the space is a closed or sealed area, some degree of cooling will
continue. In DRY mode, the fan speed is controlled at Low speed automatically.
1. Press the POWER button to start the unit.
2. Press the MODE button to select DRY Mode.
3. Press the arrow buttons to set the temperature.
25
Operating Instructions
TIMER SETTING (When using the Remote control)
You can set the timer to Auto-on, Auto-off, or both. Follow the instructions below to set the timer.
Programming Startup
1. Press the TIMER ON button to activate this feature. The ON indicator (above the TIMER button) on the
control panel will light up.
2. Press the TEMP / buttons to set the time to turn the unit on automatically.
Keep the remote pointed to the unit for 1 second until the timer is activated.
Programming Shutdown
1. Press the TIMER OFF button to activate this feature. The OFF indicator (above the TIMER button) on
the control panel will light up.
2. Press the TEMP / buttons to set the time to turn off the unit automatically.
Keep the remote pointed to the unit for 1 second until the timer is activated.
Canceling a Timer
To cancel a timer, set the time to 0 hour.
NOTE:
1. When setting the TIMER ON or TIMER OFF function with each press, the time will increase
in 30-minute increments until it reaches to 10 hours. After 10 hours, it will increase in 1 hour
increments until it reaches 24 hours. The timer will revert to 0 after 24 hours.
2. You can also use the TIMER button and the arrows buttons on the control panel to set the timer. To
set the timer, press the TIMER button to activate the TIMER ON or TIMER OFF function first, then
use the arrow buttons to set the time. When auto-on is activated (or deactivated), the ON indicator
above the TIMER button will light up (or turn off). When auto-off is activated (or deactivated), the
OFF indicator above the TIMER button will light up (or turn off).
SLEEP SETTING
In SLEEP mode, the set temperature will increase by 2°F (1°C) in 30 minutes. Then it will increase by
another 2°F (1°C) after an additional 30 minutes. The temperature will be maintained for 6 or 7 hours, then
return to the originally set temperature. To cancel the SLEEP function, just press the SLEEP button.
FILTER CLEANING REMINDER
Press the FILTER button to activate this feature. When the unit has operated for 250 hours, the LED
indicator will light up to remind you that it's time to clean the filter. After cleaning, press the FILTER button
to reset the setting. The LED indicator will turn off.
26
Operating Instructions
FOLLOW ME SETTING
This feature can be activated through the remote control ONLY. When the Follow Me feature is activated,
the remote will then act as the thermostat instead of the unit, helping the unit to more accurately cool to
your desired temperature by sensing the ambient temperature of the area where the remote is located.
• To activate the Follow Me feature, point the remote control towards the unit and press the
“Follow Me” button. The remote control will display the actual temperature at its current location.
The remote control will send this signal to the air conditioner every 3 minutes until the Follow
Me button is pressed again. If the unit does not receive the Follow Me signal during any 7-minute
interval, the unit will beep to indicate that the Follow Me mode has ended.
• To deactivate this feature, just press the FOLLOW ME button again.
ERROR CODES
AS - Room temperature sensor error
ES - Evaporator temperature sensor error
HS - Electric heating sensor error
CS - Condenser temperature sensor error
OS - Outside temperature sensor error
E7 - Unit malfunction
NOTE: When an error code appears, unplug the unit and restart it. If the error code reappears, contact
Customer Service.
Fresh Air Vent Control
Note: Only applicable to HME030526N (10K), HME030527N (12K) and HME030528N (14.5K)
Fig. A ( Vent Closed) Fig. B ( Vent Open) Fig. C ( Vent & Exhaust Open)
The Fresh Air Vent allows the air conditioner to:
• Recirculate the inside air when the vent is closed. (See Fig. A)
• Draw fresh air into the room when the vent is open. (See Fig. B)
• Exchange air from the room and draws fresh air into the room when the vent and the exhaust are
open. (See Fig. C)
27
Cleaning and Maintenance
Clean your air conditioner to keep it looking new and to minimize dust buildup. Always disconnect the
appliance before doing any cleaning or maintenance.
AIR FILTER CLEANING
The air filter should be checked at least once every
month to see if it needs cleaning. Trapped particles
and dust can build up in the filter and may decrease
airflow and cause the cooling coils to accumulate frost.
To clean the air filter:
1. Push the vent handle to the vent closed position
(where applicable). Open the front panel. Hold the
middle of the filter and pull it out.
2. Wash the filter using liquid dish soap and warm
water. Rinse the filter thoroughly. Gently shake the
filter to remove excess water.
3. Let the filter dry completely before placing it back
on the air conditioner.
4. If you do not wish to wash the filter, you may
vacuum the filter to remove the dust and other particles.
NOTE:
Do not use hot water over 104°F (40°C) to clean the air filter. Do not attempt to operate the unit without
the air filter.
WEAR AND TEAR
To minimize wear and tear on the air conditioner, always wait at least 3 minutes before changing modes.
This will help prevent the compressor from overheating and the circuit breaker from tripping.
HOUSING CLEANING
To clean the air conditioner housing:
• Unplug the air conditioner to prevent shock or fire hazard. The housing and the front panel of the
unit may be dusted with an oil-free cloth or wiped with a cloth dampened in a solution of warm
water and mild liquid soap. Wipe the housing dry.
• Never use harsh cleaners, wax, or polish on the housing.
• Be sure to wring excess water from the cloth before wiping around the controls. Excess water in or
around the controls may cause damage to the air conditioner.
WINTER STORAGE
Store the air conditioner if it will not be used for an extended period of time. Remove the air
conditioner carefully from the window according to the installation instructions, then cover it with
plastic, or place it in the original box.
Indents
28
Troubleshooting
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
The unit does not
start
The unit is unplugged • Make sure the power plug is inserted
completely into the outlet
The fuse is blown or the circuit
breaker is tripped
• Replace the fuse or reset the circuit
breaker
Power failure • The unit will automatically restart with
the previous setting when power is
restored
The current interrupter device is
tripped
• Press the RESET button
The unit does not cool
as it should
The room temperature is below
62°F (17°C). Cooling may not occur
until the room temperature rises
above 62°F (17°C).
• It is normal
The temperature sensor behind
the air filter element touches the
cold coil
• Keep the temperature sensor away from
the cold coil. Contact Customer Service
The temperature control may not
be set correctly
• Set to a lower temperature
The compressor stops when the
operating mode of the unit is
changed
• Set the unit to COOL mode and wait
3minutes
Poor cooling and ice
forms on the cooling
coil behind the
decorative front
The outdoor temperature is below
64°F (18°C)
• Set the unit to FAN mode to defrost
the coil.
The air filter may be dirty • Clean the filter. Refer to the Cleaning
and Maintenance Section of this manual
The thermostat is set too cold
when cooling at night
• To defrost the coil, set the unit to FAN
mode. Then set to a higher temperature
Poor cooling but no
ice forms on the
cooling coil behind
the decorative front
The air filter is dirty • Clean the filter. Refer to the Cleaning
and Maintenance Section of this manual
The temperature is set too high • Set to a lower temperature
The air directional louvers are
positioned improperly
• Reposition the louvers for better airflow
The front of the unit is blocked by
drapes, blinds, or furniture
• Clear the blockage in front of the unit
Open doors, windows, or registers
may allow cold air to escape
• Close any doors, windows, or registers
The room may be too warm • Allow additional time to remove the
“Stored heat” from the walls, ceilings,
floors, and furniture
The unit turns on and
off rapidly
The air filter is dirty • Clean the filter. Refer to the Cleaning
and Maintenance Section of this manual
The outside temperature is
extremely hot
• Set the FAN speed to high mode to
cool the cooling coils more quickly and
easily
The unit makes noises
during cooling
Air movement sound • This is normal
Window vibration • Poor installation. Refer to the
installation instructions or check with
the installer
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
29
Troubleshooting
The unit doesn't work
continuously
The unit is preset with ECO on
for energy saving. It will shut off
the compressor and fan when the
preset temperature reaches
• Press the ECO button to deactivate the
energy saving mode
The room temperature
is higher than the set
temperature on the
unit
The temperature displayed on the
unit is the SET temperature (not
the room temperature)
• Check the room temperature on the
APP
The room thermometer is far away
from the unit. The unit is on ECO
mode and the compressor is off
when the temperature sensor
reaches the set temperature
• Turn off the ECO mode
• Use the "Follow me" function on the
remote control. Place the remote
control near the room thermometer and
direct it to the unit
30
hOme™ offers a limited one-year warranty (“warranty period”) on all of our products purchased new
and unused from hOme Technologies, LLC or an authorized reseller, with an original proof of purchase
and where a defect has arisen, wholly or substantially, as a result of faulty manufacture, parts, or
workmanship during the one-year warranty period. The warranty does not apply where damage is caused
by other factors, including but without limitation to: (a) normal wear and tear; (b) abuse, mishandling,
accident, or failure to follow operating instructions; (c) exposure to liquid or infiltration of foreign particles;
(d) servicing or modifications of the product other than by hOme™; (e) commercial or non-household use.
The hOme™ warranty covers all costs related to restoring the proven defective product through repair or
replacement of any defective part and necessary labor so that it conforms to its original specifications.
A replacement product may be provided instead of repairing a defective product. hOme™’s exclusive
obligation under this warranty is limited to such repair or replacement.
A receipt indicating the purchase date is required for any claim, so please keep all receipts in a safe
place. We recommend that you register your product on our website: homelabs.com/reg. Although greatly
appreciated, the product registration is not required to activate any warranty and product registration
does not eliminate the need for the original proof of purchase. The warranty becomes void if attempts
at repair are made by non-authorized third parties and/or if spare parts, other than those provided by
hOme™, are used. You may also arrange for service after the warranty expires at an additional cost.
These are our general terms for warranty service, but we always urge our customers to reach out to us
with any issue, regardless of warranty terms. If you have an issue with a hOme™ product, please contact
us at 1 (800) 898-3002, and we will do our best to resolve it for you.
This warranty gives you specific legal rights, and you may have other legal rights which vary from state to
state, country to country, or province to province. The customer may assert any such rights at their sole
discretion.
Manufacturing Information
This manual covers all items with these model numbers:
HME030524N HME030525N HME030526N HME030527N HME030528N
SKU#: HME030524N HME030525N HME030526N HME030527N HME030528N
Rated voltage/Frequency: 115V~ 60Hz
Warning
Keep all plastic bags away from children.
Contact Us
homelabs.com/chat
1 (800) 898-3002 [email protected]
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Warranty
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37 East 18 Street, 7th Floor
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All rights reserved, hOme
TM
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