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31
Before You Call...
If you experience a problem with your refrigerator or notice a product behavior or
condition you do not understand, you can usually avoid a call to your service
representative by referring to this section for an answer. Beginning with the following
table, this information includes common problems, causes, and suggested solutions.
Running Your Refrigerator
Problem Cause Correction
Compressor does not run.
Refriqeratorrunstoo muchortoo
long.
• Cooling system is turned Off.
• Refrigerator is in defrost cycle.
• Plug at wall outlet is disconnected.
• House fuse blown or tripped circuit
breaker.
• Power outage.
• Room or outside weather is hot.
• Refrigerator has recently been
disconnected for a period of time.
• Automatic ice maker is operating.
• Doors are opened too frequently or too
long.
• Refrigerator/freezer door may be
sliqhtly open.
• Freezercontrolissettoocold(control
foundinfreshfoodsection).
• Freshfood/freezerqasketisdirty,
worn,cracked,or poorlyfitted.
• Turn coolinq system On. See paqe 16for location of
cooling system On/Off button.
• This is normal for afully automatic defrost refriqerator.
The defrost cycle occurs periodically, lastinq about 30
minutes.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp time-delay fuse.
Reset circuit breaker.
• Check house lights. Call local Electric Company.
• It's normal for the refrigerator to work longer under these
conditions.
• It takes 8-12 hours for the refrigerator to cool down
completely.
• Ice maker operation causes refriqerator to run slightly
more.
• Warm air entering the refriqerator causes it to run more.
Open doors less often.
• Ensure refrigerator is level. Keep food and containers
from blocking door. See Problem section Opening/
Closing of Doors/Drawers.
• Setfreezer control to warmer settinq until refrigerator
temperature is satisfactory. Allow 24 hours for
temperature to stabilize.
• Clean or change qasket. Leaks in door seal will cause
refriqerator to run longer inorder to maintain desired
temperatures.
• This is normal. Refrigerator qoes on and off to keep
temperature constant.
Compressor does not run. • Electronic control system keeps the
refrigerator at a constant temperature.
Diqital temperature displays are • Electronic control system has detected • Call your Sears service representative, who can interpret
flashing, a performance problem, any messaqes or number codes flashinq on the digital
displays.
Temperatures Are Too Cold
Problem Cause Correction
Freezer temperature too cold. • Freezer control is set too cold. • Set freezer control to a warmer setting. Allow 24 hours for
Refrigerator temperature is temperature to stabilize.
satisfactory.
Refrigerator temperature too cold. • Refrigerator control is set too cold. • Set refrigerator control to awarmer settinq. Allow 24
Freezer temperature is hours for temperature to stabilize.
satisfactory.
Food stored in drawers freezes. • Refrigerator control is set too cold. • See solution above.
Food stored in Meat Keeper • Meat Keeper temperature control is • Adjust Meat Keeper temperature control to a lower
freezes (some models), set too cold. setting. Meat should be stored at a temperature just
below the freezing point for maximum fresh storaqe time.
It is normal for ice crystals to form due to the moisture
content of meat.
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