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8| Version 1 | September 2021
Table of Contents
Customer Technical Support – Please refer to your Owner’s Manual for warranty terms
Warranty Product
Brand
Phone
Email
Matrix & Vision
800-335-4348
Horizon, Merit, AFG
800-244-4192
techsupport@horizonfitness.com
Out of Warranty Product
Brand
Phone
Email
Matrix & Vision
888-993-3199
visionparts@johnsonfit.com
Horizon, Merit, AFG
888-878-9011
Support@horizonfitness.com
Parts@horizonfitness.com