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BeforeYouCellForService...
Troubleshooting Tips
Save Limeand money! Review the charts on the following
pages first and you may not need to carl for service.
Cookware with rough
bottoms being -used or
coarse particles (satt
or sand) were between
the coolcware and the
surface of the cooktop.
* Be sure cookware bottoms amid c(a)kx_are are c]eaN_
be{ore use. Use couk,_are With SH_OOth bottoms.
Thw scratches are m_otremow_ble but will become
less visible h_ time as a reslflt el c]eam_h_g.
Cookware has been
slid across the cooktop
surface.
Areas o[ discoloration Improper cookware * Marks from abomimu]_ am] copper pam_s as _eH as
or dark streaks ontfle being used. mim_era] deposits [rein warar or food cam_be returned
caoktop _drh the cl<mim_g cream.
Hot surface o_ a model • This is m)rmaL The sur[hce may appear discolored
with a fight colored cooktop. _dw_ it is hot. This is rempura_) ;rod _rH]](IHS;_)_)e;_"
a_ the gla_s cool_.
Food spillovers not cleaned *' See the Cleaning _he glass cool(top sarrio,.
before next use.
Incorrect demfing methods * [/se rarommemIed c]ea_fi_g proce(bu'es.
being used.
Plastic melted to Hot cooktop came into * See the Glass surface potential for permanent damage
t_e Surface contact with plastic placed secri(m i_ d_e Cleaning the glass co&top sarrio,.
on the hot cooktop.
=
Pittin_ (or indentation] Hot sugar mixture spired * Call a q_talified tech_ficia_ for repL_ceme,t.
o[t_e cooktop on the cooktop.
Freqne_twclingog Improper cookware *[lse o_h flat cookware to mi_fimize c}cli_g.
a_d on o_snfface units being used.
Cooktop feels hot Improper cookware * The _dass cookrop sm'[hce mar seem hotter tha_ volt
being used. are used to. This is mmmfl. 17se I)a_> v,hich are
absoH _treHv tlaL
Control knob will Cooktop controls
notNrn improperly set.
72
* Whe_ the klmb is il_ the OFFposhion, it must be
pushed i_ beiore it ca_ be tml_ed. Whe_ the k_mb
is i_* any other posithm, it ca_ be tml_ed whhout
be] _g push ed ]m
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