FULL MANUAL
HW-S800B / HW-S801B
Imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at
www.samsung.com/register
ENG - 2
SAFETY INFORMATION
• The following also applies to the Wireless Subwoofer (PS-WB85D /
PS-WB86D).
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE
COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL.
Refer to the table below for an explanation of symbols which may be
on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any
internal part of this product.
This symbol indicates that this product has included
important literature concerning operation and
maintenance.
Class II product : This symbol indicates that a safety
connection to electrical earth (ground) is not required.
If this symbol is not present on a product with a power
cord, the product MUST have a reliable connection to
protective earth (ground).
AC voltage : Rated voltage marked with this symbol is AC
voltage.
DC voltage : Rated voltage marked with this symbol is DC
voltage.
Caution. Consult Instructions for use : This symbol
instructs the user to consult the user manual for further
safety related information.
WARNING
• To reduce the risk of re or electric shock, do not expose this
appliance to rain or moisture.
• To prevent injury, this apparatus must be securely attached to the
oor/wall in accordance with the installation instructions.
• This product contains chemicals known to the State of California to
cause cancer and birth defects or other reproductive harm.
CAUTION
• Do not expose this apparatus to dripping or splashing. Do not put
objects lled with liquids, such as vases, on the apparatus.
• To turn this apparatus off completely, you must pull the power
plug out of the wall socket. Consequently, the power plug must be
easily and readily accessible at all times.
FCC NOTE (for U.S.A):
FCC Supplier’s Declaration of Conformity
Responsible Party - U.S. Contact Information:
Samsung Electronics America, Inc.
85 Challenger Road.
Ridgeeld Park, NJ 07660
Phone: 1-800-SAMSUNG (726-7864)
FCC Compliance Statement :
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that
may cause undesired operation.
FCC Caution :
• Any changes or modications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate this equipment.
• This product satises FCC regulations when shielded cables and
connectors are used to connect the unit to other equipment.
To prevent electromagnetic interference with electric appliances,
such as radios and televisions, use shielded cables and connectors
for connections.
Class B FCC Statement
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one of
the following measures:
• Reorienting or relocating the receiving antenna.
• Increasing the separation between the equipment and receiver.
• Connecting the equipment to an outlet that is on a different circuit
than the radio or TV.
• Consulting the dealer or an experienced radio/TV technician for
help.
FCC Radiation Exposure Statement :
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated so there is at least 8 inches (20 cm) between
the radiator and your body. This device and its antenna(s) must not
be co-located or operated in conjunction with any other antenna or
transmitter.
CALIFORNIA USA ONLY (Applicable for networking models only.)
This Perchlorate warning applies only to primary CR(Manganese
Dioxide) Lithium coin cells in the product sold or distributed ONLY in
California USA “Perchlorate Material - special handling may apply, See
www.dtsc.ca.gov/hazardouswaste/perchlorate.”
Dispose unwanted electronics through an approved recycler. To nd
the nearest recycling location, go to our website:www.samsung.com/
recycling Or call, 1‐800‐SAMSUNG
WARNING: Cancer and Reproductive Harm - www.
P65Warnings.ca.gov.
ENG - 3
Important Safety Instructions
Read these operating instructions carefully before using the unit.
Follow all the safety instructions listed below. Keep these operating
instructions handy for future reference.
1. Read these instructions.
2. Keep these Instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings.
Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including ampliers) that
produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-
type plug.
A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding
prong. The wide blade or the third prong are provided for your
safety. If the provided plug does not t into your outlet, consult an
electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the point where
they exit from the apparatus.
11. Only use attachments/accessories specied by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table
specied by the manufacturer, or sold with the
apparatus. When a cart is used, use caution when
moving the cart/apparatus combination to avoid injury
from tip-over.
13. Unplug this apparatus during lightning storms or when unused for
long periods of time.
14. Refer all servicing to qualied service personnel. Servicing is
required when the apparatus has been damaged in any way, such
as power-supply cord or plug is damaged, liquid has been spilled
or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has
been dropped.
PRECAUTIONS
1. Ensure that the AC power supply in your house complies with the
power requirements listed on the identication sticker located
on the bottom of your product. Install your product horizontally,
on a suitable base (furniture), with enough space around it for
ventilation (3~4 inches). Make sure the ventilation slots are not
covered. Do not place the unit on ampliers or other equipment
which may become hot. This unit is designed for continuous use.
To fully turn off the unit, disconnect the AC plug from the wall
outlet. Unplug the unit if you intend to leave it unused for a long
period of time.
2. During thunderstorms, disconnect the AC plug from the wall
outlet. Voltage peaks due to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or other heat sources.
This could lead to overheating and cause the unit to malfunction.
4. Protect the product from moisture (i.e. vases), and excess heat
(e.g. a replace) or equipment creating strong magnetic or electric
elds. Unplug the power cable from the AC wall socket if the unit
malfunctions. Your product is not intended for industrial use. It is
for personal use only. Condensation may occur if your product has
been stored in cold temperatures. If transporting the unit during
the winter, wait approximately 2 hours until the unit has reached
room temperature before using.
5. Fire or explosion may occur, resulting in damage to the remote
control or personal injury.
• Do not apply shock to the remote control.
• Be careful not to let foreign substances such as metal, liquid, or
dust come in contact with the charging terminal of the remote
control.
• When the remote control is damaged or you smell smoke or
burning fumes, immediately stop operation and then repair it at
the Samsung service center.
• Do not arbitrarily disassemble the remote control.
• Be careful not to let infants or pets suck or bite the remote
control. Fire or explosion may occur, resulting in damage to the
remote control or personal injury.
ENG - 4
CONTENTS
01 Checking the Components 6
02 Product Overview 7
Top Panel of the Soundbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Rear Panel of the Soundbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
03 Using the Soundbar Remote Control 9
About the Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
How to Use the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Active Voice Amplier (AVA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Using the Hidden Buttons (Buttons with more than one function). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Output specications for the different sound effect modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Adjusting the Soundbar volume with a TV remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
04 Connecting the Soundbar 14
Connecting the power and units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
‒ Manually connecting the Subwoofer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
‒ LED Indicator Lights on the Rear of Subwoofer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connecting an SWA-9500S (Sold Separately) to your Soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
05 Connecting to a TV 17
Connecting the TV that supports HDMI ARC (Audio Return Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Connecting via Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connecting via Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting to a TV that supports Dolby Atmos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the Q-Symphony Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Using the Spacet sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
06 Connecting a Mobile Device 23
Method 1. Connecting via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Method 2. Connecting via Wi-Fi (Wireless Network). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the Tap Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
07 Connecting via Apple Airplay 2 27
08 Installing the Wall Mount 28
Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Wallmount Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
09 Installing the Soundbar in front of TV 29
ENG - 5
10 Software Update 30
Auto Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
USB Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
11 Troubleshooting 31
12 License 32
13 Open Source License Notice 33
14 Important Notes About Service 33
15 Specications and Guide 34
Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
ENG - 6
01 CHECKING THE COMPONENTS
Soundbar Main Unit Soundbar Remote Control (AH81-15183A) Subwoofer
x 2
AC/DC Adapter (Soundbar) (AH81-15058A)
Power Cord (Subwoofer, Soundbar)
(3903-001117)
HDMI to Micro HDMI Cable (AH81-15113A)
AH81-15127A-01
A TYPE
:
740mm
B TYPE
:
700mm
x 2
x 2
Wall Mount Guide (AH81-15127A) Bracket-Wall Mount (AH61-04277A) Holder-Screw (AH61-03164A)
x 4
(M5 X L55)
x 4
Screw (6011-008215) Screw Anchor (BN61-17904A)
• For more information about the power supply and power consumption, refer to the label attached to the product.
(Label: Bottom of the Soundbar Main Unit)
• To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care.
• For more information about the wallmount or rubber-foot, see pages 28~29.
• Design, specications, and App screen are subject to change without prior notice.
• The appearance of the accessories may differ slightly from the illustrations above.
ENG - 7
02 PRODUCT OVERVIEW
Top Panel of the Soundbar
2 4
3
1
1 LED indicator
The LED Indicator ashes, glows, or changes color depending on the Soundbar’s current mode or status. The color of the LED indicator
and the number of lights indicate the active mode as described below.
W
White LED
W
White LED
M
Multicolor LED
W
White LED
W
White LED
• The Multicolor LED changes to White, Cyan, Green, Red, and Blue depending on the mode or status.
2
(Multi Function) Button
• In standby mode, press the (Multi Function) button to turn on the Soundbar.
• Press the (Multi Function) button to change the mode. Each time you change the mode, the LED lights in white and then turns off.
LED indicator
White On → Off White On → Off White On → Off
“TV ARC” “Wi-Fi” “Bluetooth”
3
(Volume) Button
Adjusts the volume.
4
(Mic On/Off) Button
Press the button to turn the microphone on or off.
When the microphone is off, the LED indicator will light red.
LED indicator
Red On
“Mic Off” “Mic On”
• When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
• When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
• If you hear sounds from both the TV and Soundbar, go to the Settings menu for the TV audio and change the TV speaker to External Speaker.
• You can turn on and off audio feedback by using SmartThings app. To learn about using the SmartThings app, refer to “Method 2. Connecting
via Wi-Fi (Wireless Network)”.
ENG - 8
Rear Panel of the Soundbar
SERVICE
HDMI
(ARC)
DC 19V
SERVICE
HDMI
(ARC)
DC 19V
3
1
2
1 SERVICE
Connect a USB storage device to upgrade the product’s software.
2 HDMI (ARC)
Connect to the HDMI (ARC) port on a TV. (See page 17)
3 DC 19V
Connect the AC/DC power adapter. (Power Supply In) (See page 14)
• When disconnecting the power cable of the AC/DC power adaptor from a wall outlet, pull the plug.
Do not pull the cable.
• Do not connect this unit or other components to an AC outlet until all connections between components are complete.
ENG - 9
03 USING THE SOUNDBAR REMOTE CONTROL
About the Remote control
• Use the Remote less than 6 m from the product. The usable distance may vary with the wireless
environmental conditions.
• When the remote control does not work due to low battery, charge it by using the USB-C type port.
• The illustration differs with the respective Remote Control model.
USB port (C-type) for
charging
How to Use the Remote Control
1
3
5
8
11
13
7
10
12
2
4
9
6
14
1
Power
Turns the Soundbar on and off.
LED
indicator
Cyan Blinks X1
On
Red Blinks X3
Off
• Auto Power Down Function
The unit turns off automatically in the following situations:
• In “TV ARC” / “Wi-Fi” / “Bluetooth” mode if there is no audio signal
for 18 minutes.
2
Source
Press to select a source connected to the Soundbar.
• Audio Feedback On/Off
You can turn on or off the Audio Feedback. Press and hold the
(Source) button on the remote control for 5 seconds while the
Soundbar is off (Standby mode).
LED
indicator
Cyan Blinks X1
On
Red Blinks X1
Off
3
Up/Down/Left/
Right
Press the indicated areas to select Up/Down/Left/Right.
Press Up/Down/Left/Right on the button to select or set functions.
• Music Skip
Press the Right button to select the next music le. Press the Left
button to select the previous music le.
• ID SET
Press and hold the Up button for 5 seconds to complete ID SET (when
connecting to a wireless subwoofer or wireless rear speakers).
4
Play / Pause
You can also play or pause music by pressing the button.
5
Mute
Press the
(Mute) button to mute the sound.
Press it again to unmute the sound.
LED
indicator
Blinks X Repeatly
ENG - 10
6
Info
Press the button to display information about the current function. (See page 7)
When connected to Dolby Atmos®, the LED indicator blinks cyan 3 times.
7
SOUND MODE
By pressing the button, you can select the desired audio mode. Each time the mode changes, the Multicolor LED
blinks in white.
LED indicator
White Blinks X1
“Surround” → “Game” → “Standard” → “Adaptive Sound” →
“DTS Virtual:X”
• Surround
Provides a wider sound eld than standard.
• Game
Provides stereoscopic sound to immerse you in the action while gaming.
• Standard
Outputs the original sound.
• Adaptive Sound
Analyzes the content in real time and automatically provides the optimal sound eld based on the
characteristics of the content.
• DTS Virtual:X
Immersive 3D sound from any content.
8
VOLUME
Push the button up or down to adjust the volume.
LED indicator
White moves to right X1
Volume Up
White moves to left X1
Volume Down
9
WOOFER (BASS)
LEVEL
Push the button up or down to adjust the level of the woofer (bass) to -12 or between -6 to +6. To set the woofer
(bass) volume level to 0 (Default), press the button.
10
Bluetooth PAIR
Switch the Soundbar to Bluetooth pairing mode.
When you press the button, the LED display changes as shown below.
• Until pairing is complete, the Multicolor LED changes as Red → Green → Blue in turn.
LED indicator
Red → Green →
Blue Blinks
Pairing
Cyan Blinks X3
Connection is complete
“Ready to connect via Bluetooth.”
11
CH LEVEL
By pressing the button, you can adjust the volume of the each speaker.
• To control the volume of the each speaker select “Center Level” or “Front Top Level” in Sound Settings, and
then adjust the volume between -6~+6 by using the Up/Down buttons.
• If the Rear Speakers (sold separately) are connected, the setting “Rear Level” and “Rear Top Level” is
supported. To adjust the volume of the “Rear Level” and “Rear Top Level” between -6 to +6 by using the Up/
Down buttons.
LED indicator
White Blinks X1
“Center Level” → “Front Top Level”
ENG - 11
12
TONE CONTROL
By pressing the button, you can adjust the volume of the treble or bass sound. The dered item can be adjusted
using the Up/Down buttons. This function is enabled in Sound mode excluding in Standard mode.
• To control the volume of the treble or bass sound, select “Treble” or “Bass” in Sound Settings, and then adjust
the volume between -6~+6 by using the Up/Down buttons.
• Once the bass level is changed, the woofer level will be also adjusted accordingly.
LED indicator
White Blinks X1
“Treble” → “Bass”
13
Sound Control
By pressing the button, you can set the audio function. The desired item can be adjusted using the Up/Down
buttons. Each time the mode changes, the Multicolor LED blinks in white.
LED indicator
White Blinks X1
“SpaceFit Sound” → “Active Voice Amplier” → “Voice
enhancement” → “Night Mode” → “Sync” → “Virtual”
• Voice enhancement makes it easier to hear spoken dialog in movies and TV.
• Night Mode is optimized for night time viewing with the settings adjusted to bring the volume down but keep
the dialog clear.
• Press and hold the
(Sound Control) button for about 5 seconds to adjust the sound for each frequency band.
150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each
can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
(Make sure the Sound mode is set to “STANDARD”.)
• If the video on the TV and audio from the Soundbar are not synchronized, select “Sync” in Sound Control, and
then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
• “Sync” is only supported for some functions.
• The Virtual function can be turned On/Off by using the Up/Down buttons.
14 USB port (C-type)
for charging
The LED lights while charging. When fully charged, the LED turns off.
• The USB Cable is not provided.
• When the remote control does not work due to low battery, charge it by using the USB-C type port.
Active Voice Amplier (AVA)
• Analyzes external noise in real time while soundbar is playing, so that voice audio can always be heard clearly.
• No data is saved during the analysis.
Using the Hidden Buttons (Buttons with more than one function)
Hidden Button
Reference page
Remote Control Button Function
WOOFER (Up) TV remote control On/Off (Standby) page 13
Up ID SET page 9
(Sound Control)
7 Band EQ page 11
(Source)
Audio Feedback On/Off (Standby) page 9
ENG - 12
Output specications for the different sound effect modes
Effect Input
Output
With Subwoofer Only
With Subwoofer & Wireless Rear
Speaker Kit
Surround
2.0 ch 3.1.2 ch 5.1.4 ch
5.1 ch 3.1.2 ch 5.1.4 ch
Dolby Atmos® 3.1.2 ch 5.1.4 ch
Game
2.0 ch 3.1.2 ch 5.1.4 ch
5.1 ch 3.1.2 ch 5.1.4 ch
Dolby Atmos® 3.1.2 ch 5.1.4 ch
Standard
2.0 ch 2.1 ch 2.1 ch
5.1 ch 3.1 ch 5.1 ch
Dolby Atmos® 3.1.2 ch 5.1.4 ch
Adaptive Sound
2.0 ch 3.1.2 ch 5.1.4 ch
5.1 ch 3.1.2 ch 5.1.4 ch
Dolby Atmos® 3.1.2 ch 5.1.4 ch
DTS Virtual:X
2.0 ch 3.1.2 ch 5.1.4 ch
5.1 ch 3.1.2 ch 5.1.4 ch
Dolby Atmos® 3.1.2 ch 5.1.4 ch
• The Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit, contact the vendor you purchases the Soundbar
from.
• The Surround Speakers will not produce sounds for 2 channel output while STANDARD mode is in use. To enable sound for the Surround
Speakers, change the effect mode to SURROUND.
• When the input source is Dolby Atmos® the Subwoofer-only setup provides 3.1.2 channel audio, while the Subwoofer & Wireless Rear
Speaker Kit setup provides 5.1.4 channel audio.
ENG - 13
Adjusting the Soundbar volume with a TV remote control
Adjust the Soundbar volume using the TV’s remote control.
• This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not
supported.
• Set the TV speaker to External Speaker to use this function.
• Manufacturers supporting this function:
Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA
1. Turn Off the Soundbar.
2. Push up and hold the WOOFER button for 5 seconds.
Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default
mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”.
Remote Control Button LED Indicator Status
(Default mode)
Red Blinks X1
“Off-TV Remote”
(Default mode)
Disable the TV remote control.
Cyan Blinks X1
“Samsung-TV Remote”
Enable a Samsung TV’s IR remote control.
Blue Blinks X1
“All-TV Remote”
Enable a third-party TV’s IR remote control.
ENG - 14
04 CONNECTING THE SOUNDBAR
Connecting the power and units
Use the Power cord to connect the Subwoofer and Soundbar to an electrical outlet in the following order:
• For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom
of the Soundbar Main Unit)
1. Connect the Power cord to the Subwoofer.
Rear of Subwoofer
Power Cord
2. Connect the Power cord to the Soundbar.
Rear of the Soundbar
Main Unit
DC 19V
DC 19V
Power Cord
AC/DC Adapter
3. Connect power to the Soundbar and Subwoofer. The Subwoofer is automatically connected when the Soundbar is turned on.
LINK LED - Blue is On
NOTE
• Connect the Subwoofer power before connecting to the Soundbar. The Subwoofer will be automatically connected when turning on the
Soundbar.
• If you unplug and reconnect the power cord when the product is turned on, the Soundbar turns on automatically.
ENG - 15
Manually connecting the Subwoofer
Before performing the manual connection procedure below:
• Check whether the power cables for the Soundbar and subwoofer is connected properly.
• Make sure that the Soundbar is turned off.
1. Turn off the Soundbar main.
2. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
• The red indicator at the rear of each speaker turns off and the blue indicator blinks.
5 Sec
Rear of Subwoofer
Blinking
blue fast
Rear of Subwoofer
3. Press the Up button on the remote control for 5 seconds.
• The Soundbar will automatically power on when ID SET is complete.
5 Sec
LED
indicator
Red → Green →
Blue Blinks
4. Check if the LINK LED is solid blue (connection complete).
LINK LED - Blue is On
The LINK LED indicator stops blinking and glows a solid blue when a connection
is established between the Soundbar and the Wireless Subwoofer.
ENG - 16
LED Indicator Lights on the Rear of Subwoofer
LED Status Description Resolution
Blue
On
Successfully connected
(normal operation)
-
Blinking Recovering the connection
Check if the power cable attached to the main Soundbar
unit is connected properly or wait about 5 minutes.
If blinking persists, try manually connecting the
subwoofer. See page 15.
Red
On
Standby (with the
Soundbar main unit turned
off)
Check if the power cable attached to the main Soundbar
unit is connected properly.
Connection failed
Connect again. See the instructions for manual
connection on page 15.
Red and
blue
Blinking Malfunction
See the contact information for the Samsung Service
Center in this manual.
NOTE
• If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will
turn red after blinking in blue several times.
• If you use a device that uses the same frequency as the Soundbar near the Soundbar, interference may cause some sound interruption.
• The maximum transmission distance of the main unit’s wireless signal is about 32.8 ft (10 m), but may vary depending on your operating
environment. If a steel-concrete or metallic wall is between the main unit and the wireless subwoofer, the system may not operate at all
because the wireless signal cannot penetrate metal.
CAUTION
• Wireless receiving antennas are built into the wireless subwoofer. Keep the unit away from water and moisture.
• For optimal listening performance, make sure that the area around the wireless subwoofer is clear of any obstructions.
Connecting an SWA-9500S (Sold Separately) to your Soundbar
Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-9500S, sold separately) to your Soundbar.
For detailed information on connections, see the Samsung Wireless Rear Speaker Kit manual.
ENG - 17
05 CONNECTING TO A TV
Connecting the TV that supports HDMI ARC (Audio Return Channel)
CAUTION
• When using an HDMI to Micro HDMI cable, take caution not to break the cable terminal.
• When the HDMI cable is connected, the HDMI signal is received rst.
• To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals marked ARC. Otherwise, the TV sound may not
be output.
• The recommended cable is High Speed HDMI Cable with Ethernet.
HDMI IN
(ARC)
HDMI
(ARC)
Connect to the HDMI IN (ARC)
or (eARC) port of your TV.
Connect to the HDMI (ARC)
port of the Soundbar main
unit.
HDMI to Micro
HDMI Cable
Rear of the Soundbar
Top of the Soundbar
LED indicator
White On → Off
“TV ARC”
1. With the Soundbar and TV turned off, connect the HDMI cable as shown in the gure.
2. Turn on the Soundbar and TV.
3. Your TV will output sound via the Soundbar.
• When the TV sound is not output, press the
(Multi Function) button at the top of the Soundbar or the (Source) button on the remote
control to select the “TV ARC” mode.
• When the sound is not output, check the HDMI cable connection again.
• Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.
NOTE
• We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one whose diameter is less than 0.55 inches
(14 mm).
• This function is not available if the HDMI cable does not support ARC.
• When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on your TV is set to PCM, we recommend that
you change the setting to Dolby Digital. When the setting on the TV is changed, you will experience better sound quality. (The TV menu may
use different words for Dolby Digital and PCM depending on the TV manufacturer.)
ENG - 18
Connecting via Bluetooth
When a Samsung TV is connected using Bluetooth, you can hear stereo sound without the hassle of
cabling.
• Only one Samsung TV can be connected at a time.
• Samsung TV that supports Bluetooth can be connected. Check the specications of your TV.
The initial connection
1.
Bluetooth Pairing button LED Indicator
SOUNDBAR
SO
MODE
WOOFER
+
_
CH LEVEL
TONE
CONTROL
(OR)
When in “Bluetooth” mode
5 Sec
Red → Green → Blue Blinks
Pairing
Cyan Blinks X3
Connection is complete
• Until pairing is complete, the Multicolor LED changes as Red → Green → Blue in turn.
“Ready to connect via Bluetooth.”
1.
2. Select Bluetooth mode on the Samsung TV.
(e.g. Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound → Sound Output → Bluetooth Speaker List → [AV] Samsung Soundbar
S***B (Bluetooth))
3. Select “[AV] Samsung Soundbar S***B” from the list on TV’s screen.
An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the Samsung TV to the
Soundbar, select the message, and then establish a connection.
4. You can now hear Samsung TV sound from the Soundbar.
If the device fails to connect
• If you have an existing Soundbar (e.g., [AV] Samsung Soundbar S***B) on the list of speakers on the Samsung TV, delete it.
• Then repeat steps 1 through 3.
Disconnecting the Soundbar from the Samsung TV
Press the
(Multi Function) button at the top of the Soundbar or the (Source) button on the remote control to select the mode other than
“Bluetooth”.
• Disconnecting takes time because the Samsung TV must receive a response from the Soundbar.
(The time required may differ, depending on the Samsung TV model.)
Notes on Bluetooth connection
• Locate a new device within 3.28 ft (1 m) to connect via Bluetooth communication.
• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
• The Soundbar automatically turns off after 18 minutes in the Ready state.
• The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
‒ If there is a strong electrical eld around the Soundbar.
‒ If several Bluetooth devices are simultaneously paired with the Soundbar.
‒ If the Bluetooth device is turned off, not in place, or malfunctions.
• Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main
unit - e.g., microwaves, wireless LAN devices, etc.
ENG - 19
Connecting via Wi-Fi
Pre-connection Checklist
• Wi-Fi connection is available only on Samsung TV.
• Check whether the wireless router (Wi-Fi) is turned on and the TV is connected to the router.
• The TV and Soundbar must be connected to the same wireless network (Wi-Fi).
• If your wireless router (Wi-Fi) uses a DFS channel, you will not be able to establish a Wi-Fi connection between the TV and Soundbar.
Contact your Internet service provider for details.
• Because the menus may differ depending on the year of manufacture, refer to your TV manual.
• To connect the TV to the Soundbar via Wi-Fi, connect the Soundbar to the wireless router rst. See page 25, for details on how to
establish a Wi-Fi connection.
1. For more information about Wi-Fi connection to the Soundbar, see page 25, “Method 2. Connecting via Wi-Fi (Wireless Network)”.
2. Change the input source of the TV by using the Audio menu to Soundbar.
• Samsung TVs released in 2017 or later
Sound → Sound Output → [AV] Samsung Soundbar S***B (Wi-Fi)
ENG - 20
Connecting to a TV that supports Dolby Atmos
Pre-connection Checklist
• Dolby Atmos® is supported in “TV ARC” or “Wi-Fi” mode.
• Make sure that the content supports Dolby Atmos®.
HDMI IN
(ARC)
HDMI
(ARC)
Connect to the HDMI IN
(ARC) port of your TV.
HDMI to Micro
HDMI Cable
Rear of the Soundbar
Top of the Soundbar
LED indicator
White On → Off
“TV ARC”
1. With the Soundbar and TV turned off, connect the HDMI cable as shown in the gure.
2. Turn on the Soundbar and TV.
3. TV sound is output from the Soundbar.
LED
indicator
White On → Off
“Wi-Fi”
TV menu
Wi-Fi
1. Connect the Soundbar and TV to the same wireless network (Wi-Fi).
2. For sound output of the TV, select Soundbar.
3. TV sound is output from the Soundbar.
NOTE
• When you use Dolby Atmos®: If the input source is Dolby Atmos®, refer to “Output specications for the different sound effect modes” on
page 12.
• Conguring Dolby Atmos® on your BD player or other device connected to the TV.
Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for
Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).
• This function is available in some Samsung TVs and some Soundbar models.
ENG - 21
Using the Q-Symphony Function
For Q-Symphony, the Soundbar syncs with a Samsung TV to output sound through two devices for optimum surround effect. When the Soundbar
is connected, the menu, “TV+Soundbar” appears under the Sound Output menu of the TV. Select the corresponding menu.
TV menu
HDMI to Micro HDMI Cable
LED
indicator
White On → Off
“TV ARC”
• TV menu example: TV + [AV] Soundbar series name (HDMI)
LED
indicator
White On → Off
“Wi-Fi”
TV menu
Wi-Fi
• TV menu example: TV + [AV] Soundbar series name (Wi-Fi)
NOTE
• It can operate according to the Codec supported by TV.
• This function is supported only when the HDMI Cable or Wi-Fi is connected.
• Ensure that your TV and Soundbar are connected to the same wireless router/frequency.
• This function is available in some Samsung TVs and some Soundbar models.
ENG - 22
Using the Spacet sound
Provides optimized sound quality by analyzing the listening spaces.
Method 1. Connecting via Soundbar
To enable this function, turn on the SpaceFit Sound mode with the remote control of the Soundbar.
(
(Sound Control) → “SpaceFit Sound Off” → ( Up ) → “SpaceFit Sound On”)
• This is available in all Sound modes.
Method 2. Connecting via TV
To enable this function, turn on the Adaptive Sound+ mode on your Samsung TV menu.
(Home (
) → Menu → Settings ( ) → All Settings ( ) → General → Intelligent Mode Settings → Adaptive Sound+)
• The sound mode on your Soundbar will automatically change to Adaptive Sound+ if you enable the Adaptive Sound+ mode on your TV.
NOTE
This function works when the Soundbar connects to some of the Samsung TVs.
ENG - 23
06 CONNECTING A MOBILE DEVICE
Method 1. Connecting via Bluetooth
When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of
cabling.
• When you connect a paired Bluetooth device with the Soundbar off, the Soundbar automatically
turns on.
Mobile device
The initial connection
When connecting to a new Bluetooth device, make sure the device is within 3.28 ft (1 m) distance.
1.
Bluetooth Pairing button LED Indicator
SOUNDBAR
SO
MODE
WOOFER
+
_
CH LEVEL
TONE
CONTROL
(OR)
When in “Bluetooth” mode
5 Sec
Red → Green → Blue Blinks
Pairing
Cyan Blinks X3
Connection is complete
• Until pairing is complete, the Multicolor LED changes as Red → Green → Blue in turn.
“Ready to connect via Bluetooth.”
1.
2. On your device, select “[AV] Samsung Soundbar S***B” from the list that appears.
3. Play music les from the device connected via Bluetooth through the Soundbar.
If the device fails to connect
• If you have an existing Soundbar (e.g., “[AV] Samsung Soundbar S***B”) in the list of speakers on the Mobile device, delete it.
• Repeat steps 1 and 2.
Notes on Bluetooth connection
• Locate a new device within 3.28 ft (1 m) to connect via Bluetooth communication.
• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
• The Soundbar automatically turns off after 18 minutes in the Ready state.
• The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
‒ If there is a strong electrical eld around the Soundbar.
‒ If several Bluetooth devices are simultaneously paired with the Soundbar.
‒ If the Bluetooth device is turned off, not in place, or malfunctions.
• Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main
unit - e.g., microwaves, wireless LAN devices, etc.
• The Soundbar supports SBC data (44.1kHz, 48kHz).
• Connect only to a Bluetooth device that supports the A2DP (AV) function.
• You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free) function.
• When connecting the Soundbar to a Bluetooth device, place them as close to each other as possible.
• The farther the Soundbar and Bluetooth device are from each other, the lower the sound quality will become.
The Bluetooth connection may break when the devices are out of the effective range.
• The Bluetooth connection may not function as intended in areas with poor reception.
ENG - 24
• A Bluetooth device may experience noise or malfunction under in the following conditions:
‒ When the body is in contact with the signal transceiver on the Bluetooth device or Soundbar
‒ In corners or when there is an obstacle in proximity, such as a wall or partition, where electrical changes may occur.
‒ When exposed to radio interferences by other products operating on the same frequency ranges, such as medical equipment, microwave
ovens, and wireless LAN devices.
‒ Obstacles such as doors and walls may still impact the sound quality even when the devices are within the effective range.
• Note that your Soundbar cannot be paired with other Bluetooth devices while using the Bluetooth option.
• This wireless device may cause electrical interference during operation.
Disconnecting the Bluetooth device from a Soundbar
You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s user manual.
• The Soundbar will be disconnected.
• If the Soundbar is disconnected from the Bluetooth device, the multicolor LED indicator on the Soundbar blinks “Red” three times.
Disconnecting the Soundbar from the Bluetooth device
Press the
(Multi Function) button on the top of the Soundbar or the (Source) button on the remote control to switch the mode from
“Bluetooth”.
• Disconnecting takes time because the Bluetooth device must receive a response from the Soundbar. (Disconnection time may differ,
depending on the Bluetooth device)
ENG - 25
Method 2. Connecting via Wi-Fi (Wireless Network)
To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required.
The initial connection
1. Install and launch the SmartThings app from your mobile device (smartphone or tablet).
2. On the app, follow the screen instructions to add the Soundbar.
• The automatic pop-up (the second screenshot below) may not show on some devices.
If the pop-up window does not appear, press “
” on the Home screen. The Soundbar is added to the app.
• The illustration below may differ with the app version.
Launch App Auto pop-up Add device
SmartThings
App
ENG - 26
Using the Tap Sound
Tap the Soundbar with your mobile device to play the sound of content on the mobile device through the Soundbar.
• This function may not be supported, depending on the mobile device.
• This function is only compatible with Samsung mobile devices with Android 8.1 or later.
Top of the Soundbar
Mobile device
SmartThings App
1. Turn on the Tap Sound function on your mobile device.
• For details on how to turn on the function, refer to “Setting the Tap Sound function” below.
2. Tap the Soundbar with the mobile device. Select “Start now” in the displayed message window.
A connection is established between the mobile device and Soundbar via Bluetooth.
3. Play the sound of content on the mobile device through the Soundbar.
• This function connects a mobile device to the Soundbar via Bluetooth by detecting vibration that occurs when the device touches the
Soundbar.
• Make sure the mobile device does not tap a sharp corner of the Soundbar. The Soundbar or mobile device may become scratched or
damaged.
• It is recommended that the mobile device be covered with a case. Lightly tap the wide area in the upper portion of the Soundbar, without
using excessive force.
• To use this function, update the SmartThings app to the latest version.
The function may not be supported, depending on the app version.
Setting the Tap Sound function
Use the SmartThings app to turn on the Tap View, Tap Sound function.
1. On the mobile device, run the SmartThings app.
2. Select (
→ ) in the SmartThings app screen displayed on the mobile device.
3. Set “Tap View, Tap Sound” to On to allow the function to work when a mobile device moves close to the Soundbar. The function is turned on.
NOTE
• When the mobile device is in power-saving mode, the Tap Sound function does not work.
• The Tap Sound function may not work if there are devices near the Soundbar that cause radio interference such as electric devices. Make sure
devices that may cause radio interference are placed at a sufcient distance away from the Soundbar.
ENG - 27
07 CONNECTING VIA APPLE AIRPLAY 2
• This feature may not be available in some countries.
• This Samsung Soundbar supports AirPlay 2 and requires iOS 11.4 or later.
With AirPlay 2, you can stream music, podcasts, and other audio from your Apple devices to the Samsung Soundbar.
• Make sure the Soundbar is powered on and connected to the same Wi-Fi network as your Apple device.
• Select
from an AirPlay-supported app or Control Center on your iPhone, iPad, or Mac.
• Select the Soundbar from the list of available devices to play the current audio to.
ENG - 28
08 INSTALLING THE WALL
MOUNT
Installation Precautions
• Install on a vertical wall only.
• Do not install in a place with high temperature or humidity.
• Verify whether the wall is strong enough to support the product’s
weight. If not, reinforce the wall or choose another installation
point.
• Connect cables from the unit to external devices before you install
the Soundbar on the wall.
• Make sure the unit is turned off and unplugged before you install
it. Otherwise, it may cause an electric shock.
Wallmount Components
AH81-15127A-01
A TYPE
:
740mm
B TYPE
:
700mm
Wall Mount Guide (AH81-15127A)
x 2
x 4
(M5 X L55)
Holder-Screw (AH61-03164A) Screw (6011-008215)
x 2
x 4
Bracket-Wall Mount
(AH61-04277A)
Screw Anchor (BN61-17904A)
1. Place the Wall Mount Guide against the wall surface.
• The Wall Mount Guide must be level.
• If your TV is mounted on the wall, install the Soundbar at least 2
inches (5 cm) below the TV.
2 inches (5 cm) or more
2. Align the Wall Mount Guide’s Center Line with the center of your
TV (if you are mounting the Soundbar below your TV), and then x
the Wall Mount Guide to the wall using tape.
• If you are not mounting below a TV, place the Center Line in the
center of the installation area.
AH81-15127A-01
A TYPE
:
740mm
B TYPE
:
700mm
Center Line
3. Push a pen tip or sharpened pencil tip through the center of the
A-TYPE and B-TYPE images on each end of the Guide to mark the
holes for the supporting screws, and then remove the Wall Mount
Guide.
AH81-15127A-01
A TYPE
:
740mm
B TYPE
:
700mm
4. Using an appropriately sized drill bit, drill a hole in the wall at each
marking.
• If the markings do not correspond to the positions of studs,
make sure you insert appropriate anchors or mollies into the
holes before you insert the support screws. If you use anchors
or mollies, make sure the holes you drill are large enough for
the anchors or mollies you use.
5. Push a screw (not supplied) through each Screw, and then screw
each screw rmly into a support screw hole.
ENG - 29
6. Install the 2 Bracket-Wall Mounts in the correct orientation on the
rear of the Soundbar using 2 Holder-screws.
• When assembling, make sure the hanger part of the Bracket-
Wall Mounts are located behind the rear of the Soundbar.
Rear of Soundbar
Right end of Soundbar
7. Install the Soundbar with the attached Bracket-Wall Mounts by
hanging the Bracket-Wall Mounts on the Holder-Screws on the
wall.
8. Slide the Soundbar down as shown below so that the Bracket-Wall
Mounts rest securely on the Holder-Screws.
• Insert the Holder-Screws into the wide (rear) part of the
Bracket-Wall Mounts, and then slide the Bracket-Wall Mounts
down so that the Bracket-Wall Mounts rest securely on the
Holder-Screws.
SERVICE
HDMI
(ARC)
DC 19V
09 INSTALLING THE
SOUNDBAR IN FRONT OF
TV
Microphones
As illustrated in the image, align the center of the Soundbar with the
center of the TV, carefully place the Soundbar onto the TV stand.
At this time, place the microphones at the front of the stand not to
interfere with voice recognition.
Right end of Soundbar
TV
NOTE
• Make sure the Soundbar is placed on a at and solid surface.
• Insufcient gap from the TV may cause voice recognition and
acoustic problems.
• The illustration above differs with the respective model.
ENG - 30
10 SOFTWARE UPDATE
Auto Update
When the Soundbar is connected to the Internet, software updates
automatically occur even when the Soundbar is turned off.
• To use the Auto Update function, the Soundbar must be connected
to the Internet.
The Wi-Fi connection to the Soundbar will be terminated if
the Soundbar’s power cord is disconnected or the power is cut
off. If the power is cut off, when the power comes back on or
you reconnect the power cord, turn on the Soundbar, and then
reconnect it to the Internet.
USB Update
Rear of the Soundbar
SERVICE
HDMI
(ARC)
SERVICE
Micro USB to USB
adapter Cable
(not supplied)
Samsung may offer updates for the Soundbar’s system rmware in
the future.
When an update is available, you can update the Soundbar by
connecting the USB drive that contains the update rmware to the
SERVICE port of the Soundbar.
1. Go to (www.samsung.com) → search for the model name from the
customer support menu option.
• For more information about update, refer to Upgrade Guide.
2. Download the upgrade le (USB type).
3. Unzip the le to create a folder with the le name.
4. Store the created folder in a USB and then connect it to the
Soundbar.
5. Turn on the Soundbar. Then the product is updated within
3 minutes.
LED
indicator
White moves from left to
right and right to left
• During update, do not turn it off or remove the USB.
• If the yellow LED is on after the software update is completed,
this means that an additional update is in progress. When this
happens, don’t turn off the power or remove the USB.
• If update does not proceed, reconnect the Soundbar power cord.
• When the latest version is installed, no update is performed.
• Depending on the USB type, update may not be supported.
• If there is no update le available, the indicator blinks red
3 times.
LED
indicator
Red Blinks X3
• If the update le is in the same or lower version than the
existing, the indicator blinks cyan 3 times.
LED
indicator
Cyan Blinks X3
Reset
5 Sec
With the Soundbar on, press the (Volume) buttons on the body
at the same time for at least 5 seconds. The LED display changes as
shown below and then the Soundbar is reset.
LED
indicator
Cyan Blinks X3
Red Blinks → Off
White moves from left to
right and right to left
CAUTION
• All the settings of the Soundbar are reset. Be sure to perform
this only when a reset is required.
ENG - 31
11 TROUBLESHOOTING
Refer to the instructions below if this product does not function
properly. If the problem you are experiencing is not listed below or if
the instructions below do not help, turn off the product, disconnect
the power cord, and contact Samsung Electronics at 1-800-SAMSUNG
(1-800-726-7864).
Soundbar does not turn on.
• Check whether the power cord of the Soundbar is correctly
inserted into the outlet.
Soundbar works erratically.
• After removing the power cord, insert it again.
• Power cycle the external device and try again.
• If there is no signal, the Soundbar automatically turns off after a
certain period of time. Turn on the power. (See page 9.)
Remote control does not work
• Point the remote directly at the soundbar.
• Recharge the remote control.
The Soundbar indicator turns solid red.
• The microphone is turned off.
Turn on the microphone. (See page 7.)
Sound is not output from the soundbar.
• The volume of the Soundbar is too low or muted. Adjust the
volume.
• When any external device (STB, Bluetooth device, mobile device,
etc.) is connected, adjust the volume of the external device.
• For sound output of the TV, select Soundbar. (Samsung TV:
Home (
) → Menu → Settings ( ) → All Settings ( ) → Sound
→ Sound Output → Select Soundbar)
• The cable connection to the Soundbar may not be loose. Remove
the cable and connect again.
• Remove the power cord completely, reconnect, and turn the
power on.
• Reset the product and try again. (See page 30.)
Sound is not output from the subwoofer.
• Check whether the LED indicator on the rear of the Subwoofer
is on in blue. Reconnect the Soundbar and Subwoofer if the
indicator is blinking in blue or turned red. (See page 15.)
• You may experience an issue if there is an obstacle between the
Soundbar and Subwoofer. Move devices to an area away from
obstacles.
• Other devices sending radio frequency signals in proximity may
interrupt the connection.
Keep your speaker away from such devices.
• Remove and reconnect the power plug.
In case there is sound jitter, delays, or noise from the Subwoofer
• If there are any objects between the Soundbar and Subwoofer, this
could cause a problem. Please reposition these to a place without
such an object.
• There may be sound jitter or delays when the Subwoofer is far from
the Soundbar. Please place them near the Soundbar.
• There may be sound jitter or delays when the Soundbar is near an
instrument or electrical device that can cause radio interference.
Place the Soundbar far from such devices that can cause radio
interference. (E.g., wireless router)
• Change the TV network connection status from wireless to wired.
The Subwoofer volume is too low
• The original volume of the content you are playing may be low.
Try adjusting the Subwoofer level. (See page 10.)
• Bring the Subwoofer speaker closer to you.
If the TV is not connected via HDMI (ARC).
• Check whether the HDMI cable is correctly connected to the ARC
terminal. (See page 17.)
• Connection may not be possible due to the connected external
device (set-top box, game console, etc.). Directly connect the
Soundbar.
• HDMI-CEC may not be activated on the TV. Turn on the CEC on
the TV menu. (Samsung TV: Home (
) → Menu → Settings ( )
→ All Settings ( ) → Connection → External Device Manager →
Anynet+ (HDMI-CEC) ON)
There is no sound in when connecting to the TV in HDMI (ARC)
mode
• Your device is unable to play the input signal. Change the TV’s
audio output to PCM or Dolby Digital. (For a Samsung TV:
Home (
) → Menu → Settings ( ) → All Settings ( ) → Sound
→ Expert Settings → Digital Output Audio Format)
Soundbar will not connect via Bluetooth.
• When connecting a new device, switch to “Bluetooth Pairing”
for connection. (Press the
PAIR button on the remote control
or press the (Mic On/Off) button on the body for at least 5
seconds.)
• If the Soundbar is connected to another device, disconnect that
device rst to switch the device.
• Reconnect it after removing the Bluetooth speaker list on the
device to connect. (Samsung TV: Home ( ) → Menu →
Settings ( ) → All Settings ( ) → Sound → Sound Output →
Bluetooth Speaker List)
• Remove and reconnect the power plug, then try again.
• Reset the product and try again. (For more information, refer to
“Reset”.)
ENG - 32
Sound drops out when connected via Bluetooth.
• Some devices can cause radio interference if they are located too
close to the Soundbar. e. g. microwaves, wireless routers, etc.
• If your device that is connected via Bluetooth moves too far away
from the soundbar, it may cause the sound to drop out. Move the
device closer to the soundbar.
• If a part of your body is in contact with the Bluetooth transceiver
or the product is installed on metal furniture, the sound may drop
out. Check the installation environment and conditions for use.
Soundbar will not connect to Wi-Fi.
• Check whether your wireless router is on.
• Turn off the router, turn it back on, and then try again.
• The soundbar will not connect if the wireless signal is too weak.
Try moving the router closer to the soundbar, or eliminating
any obstacles that are between the soundbar and the router, if
possible.
• If your wireless router is new, you will need to recongure the
speaker’s network settings.
The soundbar does not turn on automatically with the TV.
• When you turn off the Soundbar while watching TV, power
synchronization with the TV is disabled. First turn off the TV.
The AVA function is not available in the following cases.
• The AVA function will not be available using Q-symphony
function.
• The AVA function will not be available when the microphone is
turned off.
After connecting the TV to the Soundbar, I switched the Soundbar
mode. Then no sound is output from the TV.
• If you connect your Soundbar to a mobile device while the
Soundbar is connected to the TV, the Soundbar outputs sound
from the mobile device while keeping the TV connection. So the
TV sound will not be delivered anywhere.
• Disconnect the mobile device, and the TV sound will be output
from the Soundbar again.
12 LICENSE
Dolby, Dolby Atmos, and the double-D symbol are registered
trademarks of Dolby Laboratories Licensing Corporation.
Manufactured under license from Dolby Laboratories. Condential
unpublished works. Copyright © 2012-2021 Dolby Laboratories. All
rights reserved.
For DTS patents, see http://patents.dts.com. Manufactured under
license from DTS, Inc. (for companies headquartered in the U.S./
Japan/ Taiwan) or under license from DTS Licensing Limited (for
all other companies). DTS, Digital Surround, Virtual:X, and the DTS
logo are registered trademarks or trademarks of DTS, Inc. in the
United States and other countries. © 2021 DTS, Inc. ALL RIGHTS
RESERVED.
The terms HDMI and HDMI High-Denition Multimedia Interface,
and the HDMI Logo are trademarks or registered trademarks of
HDMI Licensing Administrator, Inc. in the United States and other
countries.
• Use your phone, tablet or computer as a remote control for
Spotify. Go to spotify.com/connect to learn how
• The Spotify Software is subject to third party licenses found
here: https://www.spotify.com/connect/third-party-licenses.
• Apple, Airplay, iPhone, iPad, and Mac are trademarks of Apple
Inc., registered in the U.S. and other countries.
• Use of the Works with Apple badge means that an accessory
has been designed to work specically with the technology
identied in the badge and has been certied by the developer
to meet Apple performance standards.
ENG - 33
[ENERGY STAR]
ENERGY STAR qualied model only
• Your Samsung product is ENERGY STAR qualied in its
factory default setting. Change to certain features, settings
and functionality in this product can change the power
consumption, possibly beyond the limits required for ENERGY
STAR qualication.
• Environmental Protection Agency and Department of Energy.
ENERGY STAR is a joint program of the Government agencies,
designed to promote energy efcient products and practices.
Refer to www.energystar.gov for more information of the ENERGY
STAR Program.
ENERGY STAR qualied model only
(Applicable to Thin Client models only)
As an ENERGY STAR® Partner, SAMSUNG has determined that
this product meets the ENERGY STAR® guidelines for energy
efciency.
• The ENERGY STAR Program has been to reduced greenhouse
gas emissions and save energy through voluntary labeling.
• Power management setting of this product have been enabled
by default, and have various timing setting from 1 minutes to
5 hours.
• The product can wake with a button press on the chassis from
sleep mode.
ENERGY STAR qualied model only (The other models)
• As an ENERGY STAR Partner, Samsung has determined that this
product or product models meets the ENERGY STAR guideline
for energy efciency.
13 OPEN SOURCE LICENSE
NOTICE
To send inquiries and requests for questions regarding open sources,
contact Samsung Open Source (
http://opensource.samsung.com)
14 IMPORTANT NOTES
ABOUT SERVICE
• Figures and illustrations in this User Manual are provided for
reference only and may differ from actual product appearance.
• An administration fee may be charged if either:
a. An engineer is called out to your home at your request and there
is no defect in the product.
b. You bring the unit to a repair center and there is no defect in the
product.
• You will be advised of the amount of the administration fee before
any work is done or a home visit is made.
• If you have a problem with this product, we strongly recommend
you read the appropriate section of this manual, visit the Support
page for your product at
www.samsung.com, or call Samsung
Product Support (1-800-726-7864) to nd an answer before you
contact a service center for a repair.
ENG - 34
15 SPECIFICATIONS AND GUIDE
Specications
Model Name HW-S800B / HW-S801B
Weight 3.1 lbs (1.4 kg)
Dimensions (W x H x D)
45.7 x 1.5 x1.6 inches
(1160.0 x 38.0 x 39.9 mm)
Operating Temperature Range +41°F to +95°F (+5°C to +35°C)
Operating Humidity Range 10 % ~ 75 %
AMPLIFIER
Rated Output power (20W x 2) + (10W x 2) + (20W x 2) + (10W x 1) + (10W x 2)
Supported play formats
Dolby 5.1ch / Dolby Digital Plus / Dolby ATMOS (Dolby Digital Plus) /
DTS 5.1ch / LPCM 2ch
Subwoofer Name
HW-S800B : PS-WB85D
HW-S801B : PS-WB86D
Weight 14.1 lbs (6.4 kg)
Dimensions (W x H x D)
9.4 x 9.5 x 9.4 inches
(238.0 x 240.8 x 238.0 mm)
AMPLIFIER
Rated Output power 200 W
NOTE
• Samsung Electronics Co., Ltd reserves the right to change the specications without notice.
• Weight and dimensions are approximate.
Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi.
To deactivate Wi-Fi connection:
Press and hold the CH LEVEL button on the remote control of the Soundbar for more
than 30 seconds to turn on or off the Wi-Fi connection.
To deactivate Bluetooth connection:
Press and hold the TONE CONTROL button on the remote control of the Soundbar for
more than 30 seconds to turn on or off the Bluetooth connection.
ENG - 35
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer
purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of:
One (1) Year Parts and Labor*
(*90 Days Parts and Labor for Commercial Use)
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. To receive
warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be
performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to
SAMSUNG or SAMSUNG’s authorized service center. Transportation of the product to and from the service center is the responsibility of the
purchaser.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if
found to be defective during the limited warranty period specied above.
All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume
the remaining original warranty, or ninety (90) days, whichever is longer.
SAMSUNG’s obligations with respect to software products distributed by SAMSUNG under the SAMSUNG brand name are set forth in the
applicable end user license agreement. Non-SAMSUNG hardware and software products,
if provided, are on an “AS IS” basis.
Non-SAMSUNG manufacturers, suppliers, publishers, and service providers may provide their own warranties.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and except to the extent otherwise
expressly provided for in this statement, noncommercial use of this product, and shall not apply to the following, including, but not limited to:
damage which occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product
or serial numbers; cosmetic damage or exterior nish; accidents, abuse, neglect, re, water, lightning or other acts of nature; use of products,
equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied
and authorized by SAMSUNG, or which damage this product or result in service problems; incorrect electrical line voltage, uctuations and
surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are
covered and prescribed in the instruction book; product removal or reinstallation; reception problems and distortion related to noise, echo,
interference or other signal transmission and delivery problems. SAMSUNG does not warrant uninterrupted or error-free operation of the
product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY
PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR
LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS
BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST
SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE.
WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND
PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD
BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER
THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This warranty gives you specic legal rights, and you may also have other
rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG customer care center.
The benets of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized
Samsung reseller. THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED
FROM UNAUTHORIZED RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE
PROHIBITED. For a list of Samsung authorized retailers, please go to:
http://www.samsung.com/us/peaceofmind/authorized_resellers.html.
QUESTIONS OR COMMENTS?
Country Samsung Service Center
Web Site Address
IN THE US 1-800-SAMSUNG (726-7864) www.samsung.com/us/support
Samsung Electronics America, Inc.
85 Challenger Road Ridgeeld Park, NJ 07660
© 2022 Samsung Electronics Co., Ltd. All rights reserved.
