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Trouble Shooting
You may save time and money by checking items below before calling for service. List includes common concerns that
are not the result of defective workmanship or materials. If your question is not explained below, contact Amana
Consumer Affairs Department at 800-843-0304.
TOPIC
POSSIBLE CAUSE
SOLUTION
NO,SE
Gear sounds or a low hum Normal mechanical sounds in commercial- Normal operation,
quality washer
Rattling and clanking noise Loose objects, such as coins or pins, in tub Stop washer and check tub. Remove loose objects. If noise
or pump continues after washer is restarted, objects may be in
pump: call your authorized servicer.
Belt buckles, metal fasteners hitting wash tub Close zippers, buttons, and fasteners, Clothing with
buckles must be turned inside out.
Squealing sound or hot Overloaded wash tub Do not overload washer, Stop washer and reduce size of
rubber odor load.
Thumping sound Heaw wash loads; unbalanced loads Usually normal, but unbalanced loads should be
redistributed. Stop washer and rearrange load.
Vibrating noise Washer not resting firmly on floor Make sure floor is strong enough for washer. Adjust
leveling legs so washer rests firmly on floor See
Installation Instructions for leveling details.
Wash load distributed unevenly in tub Stop washer and rearrange load.
Shipping plug not removed during installation See Installation Instructions for details on removing
shipping plug.
Water splashing or slapping Spray rinse Normal operation. Washer sprays water inside tub while
noise running at high speed during rinse and spin.
Whistling or whirring noise Drum spinning without cloths Normal operation. Holes in the tub can cause this sound.
OPERATION _
Washer does not start Electrical power cord may not be plugged in, Make sure plug from power cord fits tightly into wall outlet.
or connection may be loose
Fuse blown, circuit breaker tripped, or power Replace fuse or reset circuit breaker. De NOT increase
outage occurred fuse capacity. Call qualified electrician to correct circuit
ovadoed problem. Call local utility company to correct
power outage.
Water supply faucets not turned on Tum on water supply faucets.
Timer knob/cycle selector set incorrectly Move indicator slightly clockwise. Pull out on timer knob.
Motor overheated
Internal overload protector automatically stops motor in
event of overload. Protector resets in approximately 3
minutes and motor automatically restarts. If ovedoad
protector stops motor again, quit using washer and call
service technician.
Do not overload washer. Largest dry load level should not
be higher than bottom of fabric softener dispenser or top of
agitator.
Washer won't spin Lid partially open Close lid completely.
Residue left In tub Heavily soiled items Wipe tub with non-abrasive household cleaner and dnse.
Before washing, shake or brush excess dirt and sand from
items.
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