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23BEFORE YOU CALL
Noise when unit is
cooling.
• Air movement sound. This is normal. If too loud, set to lower FAN setting.
• Vibration from uneven floor. Move or support appliance correctly on even
surface.
Air conditioner turns
on and o rapidly.
• Dirty air filter - air restricted. Clean air filter.
• Outside temperature extremely hot. Set FAN speed to a faster setting to
bring air through cooling coils more frequently.
Air conditioner
cooling, but room is
too warm - NO ice
forming on cooling
coil behind
decorative front.
• Dirty air filter - air restricted. Clean air filter. Refer to Care and Cleaning
section.
• Temperature is set too high. Set temperature to a lower setting.
• Air directional louvers positioned improperly. Position louvers for better air
distribution.
• Front of unit is blocked by drapes, blinds, furniture, etc. - restricts air
distribution. Clear blockage in front of unit.
• Doors, windows, registers, etc. open - cool air escapes. Close doors,
windows, registers, etc.
• Unit recently turned on in hot room. Allow additional time to remove
“stored heat” from walls, ceiling, floor and furniture.
Air from unit does not
feel cold enough.
• Room temperature below 60°F (16°C). Cooling may not occur until room
temperature rises above 60°F (16°C).
• Reset to a lower temperature.
• Compressor shut-off by changing modes. Wait approximately 4 minutes
and listen for compressor to restart when set in the COOL mode.
Before calling for service, review this list. It may save you time and expense. This list
includes common occurrences that are not the result of defective workmanship or materials
in this appliance.
SOLUTIONOCCURRENCE
Air conditioner will
not operate.
• Wall plug disconnected. Push plug firmly into wall outlet.
• Plug Current Device Tripped. Press the RESET button.
• House fuse blown or circuit breaker tripped. Replace fuse with time delay
type or reset circuit breaker.
• Control is OFF. Turn Control ON and set to desired setting.
• P1 appears in the display window. Drain water as described in Drainage
Section.
• Room Temperature lower than the set temperature (Cool Mode). Reset the
temperature.
Air conditioner
cooling, but room is
too warm - ice
forming on cooling
coil behind
decorative front
• Outdoor temperature below 60 F (16 C). To defrost the coil, set FAN ONLY
mode.
• Air filter may be dirty. Clean filter. Refer to Care and Cleaning section. To
defrost, set to FAN ONLY mode.
• Temperature is set too low for night-time cooling. To defrost the coil, set to
FAN ONLY mode. Then, set temperature to a higher setting.
• Exhaust duct not connected or blocked. See EXHAUSTING HOT AIR
Section.
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