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17
EN
www.napoleon.comN415-0573 MAR 30.20
Humming regulator. Normal occurrence on hot days. This is not a defect. It is caused by
internal vibraons in the regulator
and does not aect the performance
or safety of the gas grill. Humming
regulators will not be replaced.
Burners will not cross
light each other.
Dirty or corroded cross light
brackets.
Clean or replace as required.
“Paint” appears to be
peeling inside lid or hood.
Grease build-up on inside surfaces. This is not a defect. The nish on
the lid and hood is porcelain, and
will not peel. The peeling is caused
by hardened grease, which dries
into paint-like shards, that ake o.
Regular cleaning will prevent this. See
cleaning instrucons.
Burner output on “high”
seng is too low.
(Rumbling noise and
uering blue ame at
burner surface.)
Lack of gas.
Supply hose is pinched.
Dirty or clogged orice.
Spider webs or other maer in
venturi tube.
Propane regulator in “low ow”
state.
Check gas level in propane cylinder.
Reposion supply hose as necessary.
Clean burner orice.
Clean out venturi tube.
Ensure lighng procedure is followed
carefully. All gas grill valves must be
in the o posion when the tank valve
is turned on. Turn tank on slowly
to allow pressure to equalize. See
lighng instrucons.
Infrared burner (if
equipped) ashes back
(during operaon the
burner abruptly makes
a loud “whoosh” sound,
followed by a connuous
blow-torch type sound
and grows dim.)
Ceramic les overloaded with
grease drippings and build-up.
Ports are clogged.
Burner overheated due to
inadequate venlaon (too much
grill surface covered by griddle or
pan.)
Cracked ceramic le.
Leaking gasket surrounding the
ceramic le, or a weld failure in
the burner housing.
Turn burner o and allow to cool for
at least two minutes. Relight burner
and burn on high for at least ve
minutes or unl the ceramic les are
evenly glowing red.
Ensure that no more than 75% of the
grill surface is covered by objects or
accessories. Turn burner o and allow
to cool for at least two minutes, then
relight.
Allow burner to cool and inspect
very closely for cracks. If any cracks
are found, contact your authorized
Napoleon dealer to order a
replacement burner assembly.
Contact your authorized Napoleon
dealer for instrucons on ordering a
replacement burner assembly.
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