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22
Problem Possible Cause What To Do
Start status
indicator
light flashing
The door was opened or
the cycle was interrupted.
Press the START pad once and close the door within 4 seconds to start the
dishwasher.
Press the START pad a second time when the dishwasher is running only if
you wish to cancel the cycle.
Dishwasher
BEEPS once
every minute
This is a reminder that
your dishwasher door
has been left open during
operation. It will continue
beeping until you press
START and close the door.
Press START and close the door.
Display
shows
“LEAK
DETECTED”
Possible leak is detected Some models are equipped with leak detection and the cycle will be cancelled
if a leak is detected. The display will show “LEAK DETECTED”. Contact us for
service.
Beeping at
the end of
the cycle
(on some
models)
This is normal. The
dishwasher will beep twice
at the end of the cycle.
To turn off the double beep indicator (or re-activate it if it was previously
turned off), press the DRY OPTIONS pad 5 times within 3 seconds. A triple
beep will sound to indicate the end-of-cycle beep option has been turned on or
off.
Dishes and
flatware not
clean
Ultra Fine or Fine filter is
clogged
See the Care and Cleaning section.
Low inlet water
temperature
Make sure inlet water temperature is correct (see the Using the Dishwasher
section). Turn on the hot water faucet nearest the dishwasher, let run until
the water temperature stops rising. Then start the dishwasher and turn off the
faucet. This ensures the entering water is hot. Select Boost Temp.
Water pressure is
temporarily low
Turn on a faucet. Is water coming out more slowly than usual? If so, wait until
pressure is normal before using your dishwasher. Normal water pressure to
the dishwasher should be 20-120 psi.
Air gap or disposer is
clogged
Clean the air gap or flush the disposer.
Improper rack loading Make sure large dishware does not block the detergent dispenser or the wash
arms. See the Loading the Dishwasher section.
Poor performing detergent Use high quality detergents such as Cascade
®
Platinum™ ActionPacs™ or
Finish
®
Quantum
®
Automatic Dishwashing Detergent.
Leak detected Some models are equipped with leak detection and the cycle will be cancelled
if a leak is detected. The display will show “LEAK DETECTED”. Contact us for
service.
Spots and
filming on
glasses and
flatware
Extremely hard water Use high quality rinse agents such as Cascade
®
Platinum™ Power Dry™
Rinse Aid or Finish
®
Jet-Dry
®
Rinse Aid to prevent spots and prevent new
film build-up.
If water is extremely hard, a softener may be required.
Low inlet water
temperature
Make sure water temperature is at least 120°F (49°C).
Overloading or improper
loading of the dishwasher
Load dishwasher as shown in the Loading Place Settings section.
Old or damp powder
detergent
Make sure detergent is fresh. Use high quality detergents such as Cascade
®
Platinum™ ActionPacs™ or Finish
®
Quantum
®
Automatic Dishwashing
Detergent.
Rinse agent dispenser
empty
Refill with high quality rinse agents such as Cascade
®
Platinum™ Power
Dry™ Rinse Aid or Finish
®
Jet-Dry
®
Rinse Aid.
Too little or low
performing detergent
Make sure you use the proper amount of highly rated detergent.
Save time and money! Review the charts on the following pages first and you may not need to call for service.
TROUBLESHOOTING TIPS
49-4000215 Rev. 3
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