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Troubleshooting
Getting Support
81 Support through Remote Management
82 Finding the contact information for service
82 Requesting service
Diagnosing the TV operation
There Is a Problem with the Picture
83 Testing the picture
I Can't Hear the Sound Clearly
86 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
93 Before using the recording and Schedule Recording functions
95 Before using the Timeshift function
Supported broadcasting audio options
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
99 Limitations on use of Photo, Video, and Music files
100 Supported external subtitles
100 Supported internal subtitles
101 Supported image formats and resolutions
101 Supported music formats and codecs
102 Supported video codecs
Read After Installing the TV
105 Picture sizes and input signals
105 Installing an anti-theft lock
106 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported Resolutions)
107 IBM
107 MAC
108 VESA DMT
Supported Resolutions for Video Signals
109 CEA-861
Read Before Using Bluetooth Devices
110 Restrictions on using Bluetooth
Buttons and Functions
111 Buttons and functions available while playing multimedia
content
113 Buttons and functions available while using sports mode
114 Buttons and functions available while recording a programme
or Timeshift
Licence
IV V
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