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Washer Symptom Possible Cause/Solution
Won’t Spin • Make sure lid is closed.
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the laundry room fuse or circuit breaker.
• Insert coin(s) or card.
• The motor overload protector may have stopped the cycle. It will reset itself in two or
three minutes and restart the washer automatically.
• Broken drive belt. Call the service person.
• Have a qualified electrician check polarity and earth/ground. Refer to Electrical Re-
quirements section.
Stops/Pauses During Cycle • Pauses are part of the washer’s normal operation. The washer will stop (pause) shortly
before the wash and rinse spins.
• Check the laundry room fuse or circuit breaker.
• The motor overload protector may have stopped the cycle. It will reset itself in two or
three minutes and restart the washer automatically.
Won’t Drain • Make sure drain hose is not kinked or twisted.
• Make sure drain hose is not clogged.
• Make sure drain receptacle is not clogged.
• Refer to the Installation instructions to make sure that the drain hose has been proper-
ly installed.
Water Leaks • Check that fill hoses are properly installed on the faucets and the washer’s water mix-
ing valve.
• Check the condition of the fill hoses. Replace fill hoses every five years.
• Make sure drain receptacle is not clogged.
• Check laundry room plumbing.
• Laundry load may be oversudsing or overloaded. Use less detergent (or low-sudsing
detergent) and proper load sizes.
Is Noisy • Wash load may be unbalanced. Open lid and redistribute the load.
• Make sure washer is level. Uneven leveling can cause vibration.
• A newly installed washer may make a knocking sound if the machine has been in stor-
age. The belt may have settled. Run washer through 4-5 cycles to loosen belt. Washer
operation will not be affected.
Load is too Wet • Wash load may be unbalanced. Open lid and redistribute the load.
• Load is too small. Add items to make full load.
Wrong Water Temperature • Make sure that the controls are properly set.
• Check fill hoses. Make sure hot faucet hose is connected to hot mixing valve (indica-
ted with “H” on the valve bracket) and cold faucet is connected to cold mixing valve
(indicated with “C” on the valve bracket).
• Make sure laundry room water heater is adjusted properly.
Troubleshooting
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Copyright, Alliance Laundry Systems LLC -
DO NOT COPY or TRANSMIT
23 Part No. 204371EN
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