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22 www.dimplex.com
• For surrounds (mantels) and trims for the
period ending at midnight on the rst anni-
versary of the date of rst purchase, Dimplex
will in its sole discretion either repair or replace
such defective surrounds (mantels) and trims or
part thereof without charge. If Dimplex is unable to
repair or replace such product or part, or if repair
or replacement is not commercially practicable
or cannot be timely made, Dimplex may, in lieu
of repair or replacement, choose to refund the
purchase price for such product or part. The pur-
chaser shall not be entitled to on-site or in-house
services. The purchaser is responsible for all
expenses incurred for repair or replacement of
such product or part including, without limitation,
all shipping costs and transportation costs to and
from the authorized dealer’s or service agent’s
business and all labour costs. Such costs shall
not be the responsibility of Dimplex.
• On-site or in-home services not provided under
this warranty may be performed at the purchas-
er’s specic request and expense at Dimplex’s
then-current rates for such services.
What Dimplex and its dealers and service
agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR ANY
THIRD PARTY. WHETHER IN CONTRACT,
IN TORT, OR ON ANY OTHER BASIS,
FOR ANY INDIRECT, SPECIAL, PUNITIVE,
EXEMPLARY, CONSEQUENTIAL, OR
INCIDENTAL LOSS, COST, OR DAMAGE
ARISING OUT OF OR IN CONNECTION
WITH THE SALE, MAINTENANCE, USE,
OR INABILITY TO USE THE PRODUCT,
EVEN IF DIMPLEX OR ITS DIRECTORS,
OFFICERS, OR AGENTS HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH
LOSSES, COSTS OR DAMAGES, OR IF
SUCH LOSSES, COSTS, OR DAMAGES
ARE FORESEEABLE. IN NO EVENT
WILL DIMPLEX, OR ITS OFFICERS,
DIRECTORS, OR AGENTS BE LIABLE
FOR ANY DIRECT LOSSES, COSTS,
OR DAMAGES THAT EXCEED THE
PURCHASE PRICE OF THE PRODUCT.
• Dimplex will in its sole discretion either repair or
replace such defective product or part without
charge. If Dimplex is unable to repair or replace
such product or part, or if repair or replacement is
not commercially practicable or cannot be timely
made, Dimplex may, in lieu of repair or replace-
ment, choose to refund the purchase price for
such product or part.
• Limited warranty service will be performed solely
by dealers or service agents of Dimplex autho-
rized to provide limited warranty services.
• For products (other than surrounds (mantels)
and trims) for the period ending at midnight
on the rst anniversary of the date of rst
purchase, Dimplex will in its sole discretion
either repair or replace such defective product
or part without charge. If Dimplex is unable to
repair or replace such product or part, or if repair
or replacement is not commercially practicable
or cannot be timely made, Dimplex may, in lieu
of repair or replacement, choose to refund the
purchase price for such product or part. This
limited warranty entitles the purchaser to on-site or
in-home warranty services. Accordingly, Dimplex
will be responsible for all labour and transportation
costs associated with the repair or replacement of
the product or part except as follows: (i) charges
may be levied for travel costs incurred to travel to
the purchaser’s site where the product is located
if the purchaser’s site is beyond 30 miles (48 km)
from the closest service depot of Dimplex’s
dealer or service agent; and (ii) the purchaser is
solely responsible for providing clear access to all
serviceable parts of the product.
• For products (other than surrounds (mantels)
and trims) for the period commencing at 12:01
a.m. on the day after the rst anniversary of
the first purchase and ending at midnight
on the second anniversary of the date of
first purchase, this limited warranty entitles
the purchaser to replacement parts only without
charge. If Dimplex is unable to replace such part,
or if replacement is not commercially practicable
or cannot be timely made, Dimplex may, in lieu of
replacement, choose to refund the purchase price
for such part. The purchaser shall not be entitled
to on-site or in-home warranty services. The
purchaser shall be responsible for all expenses
incurred for the removal of the part and installation
of the replacement part including, without limitation,
all shipping costs and transportation costs to and
from the authorized dealer’s or service agent’s
place of business and all labour costs. Such costs
shall not be the responsibility of Dimplex.
Warranty
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