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13
EN
www.napoleongrills.com
N415-0541 DEC 06.18
Troubleshoong
Problem Possible Causes Soluon
when valve turned to
high.
procedure.
For natural gas - undersized supply line.
carefully. All gas grill valves must be in the
on. Turn tank on slowly to allow pressure to
code.
for 10 to 15 minutes.
uneven heat.
Sear plates installed incorrectly.
Excessive grease and ash build on sear
plates and in drip pan.
Ensure sear plates are installed with the
holes towards the front and the slots on the
for 10 to 15 minutes.
Clean sear plates and drip pan regularly. Do
not line pan with aluminum foil. Refer to
Burners burn with yellow
the smell of gas.
Thoroughly clean burner by removing. See
burner, accompanied
by the smell of gas, and
Rear and Side burners
will not light with the
igniter, but will light with
a match.
Loose electrode wire or switch terminal
wires.
onto the terminal on the back of the igniter.
Check that the lead wires from the module
problem.
Main burner will not
light with the igniter, but
will light with a match.
Normal occurrence on hot days.
replaced.
Burners will not cross
light each other.
Dirty or corroded cross light brackets. Clean or replace as required.
peeling inside lid or
hood.
Grease build-up on inside surfaces.
and hood is porcelain, and will not peel.
The peeling is caused by hardened grease,
N415-0541 DEC 06.18.indd 13 12/7/2018 2:45:17 PM
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