Washing Machine
User Manual
BFLB904ADG
2820529891/ EN/ / 25/05/2022 13:34
EN / 2
Table of Contents
1 Safety Instructions ........................ 4
1.1 Intended Use................................ 4
1.2 Safety of Children, Vulnerable Per-
sons and Pets ..............................
4
1.3 Electrical Safety ............................ 5
1.4 Handling Safety ............................ 6
1.5 Installation Safety.......................... 6
1.6 Operational Safety ........................ 8
1.7 Maintenance and Cleaning Safety. 9
2 Important Instructions for Envir-
onment ...........................................
9
2.1 Package Information..................... 9
3 Technical Specifications .............. 10
4 Installation ..................................... 11
4.1 Appropriate Installation Location... 11
4.2 Assembly of Bottom Panel Covers 11
4.3 Removing Transportation Safety
Bolts.............................................
12
4.4 Connecting to Water Supply......... 12
4.5 Connecting the Drain Hose to the
Drain.............................................
13
4.6 Adjusting the Stands .................... 13
4.7 Electrical Connection .................... 13
4.8 Start Up........................................ 14
5 Preliminary Preparation................ 14
5.1 Sorting the Laundry ...................... 14
5.2 Preparing Laundry for Washing..... 14
5.3 Tips for Energy and Water Saving. 15
5.4 Loading the Laundry..................... 15
5.5 Correct Load Capacity.................. 15
5.6 Using Detergent and Softener....... 15
5.6.1 Automatic Dosing ..................... 16
5.6.2 Dosage Selections, Cancellation
or Use of Powder Detergent......
17
5.6.3 Detergent and/or Softener Run-
ning Out....................................
18
5.6.4 Filling Detergent or Softener into
the Wrong Compartment ..........
18
5.7 Tips for Efficient Washing.............. 18
5.8 Displayed Programme Duration .... 19
6 Operating the Product .................. 19
6.1 Control Panel................................ 20
6.2 Symbols on the Display ................ 21
6.3 Programme and Consumption
Table .............................................
22
6.4 Programme Selection .................... 23
6.5 Programmes.................................. 23
6.6 Temperature Selection................... 27
6.7 Spin Speed Selection..................... 27
6.8 Auxiliary Function Selection............ 28
6.8.1 Auxiliary Functions...................... 28
6.8.2 Functions/Programmes Selec-
ted by Pressing the Function
Keys for 3 Seconds....................
29
6.9 End Time ....................................... 30
6.10 Starting the Programme................. 31
6.11 Loading Door Lock ........................ 32
6.12 Changing the Selections After Pro-
gramme has Started ......................
32
6.13 Cancelling the Programme............. 33
6.14 End of Programme......................... 33
6.15 HomeWhiz Feature and Remote
Control Function ............................
33
6.15.1 HomeWhiz Setup ....................... 34
6.15.2 Setting up a Washing Machine
Connected to Someone Else's
Account .....................................
35
6.15.3 Deleting the HomeWhiz Account
Match.........................................
36
6.15.4 Remote Control Function and
Using It.......................................
36
6.15.5 Troubleshooting ......................... 37
6.16 Drum Illumination ........................... 37
7 Maintenance and Cleaning............ 37
7.1 Cleaning the Detergent Drawer ...... 37
7.2 Cleaning the Loading Door and
the Drum........................................
39
7.3 Cleaning the Body and Control
Panel .............................................
39
7.4 Cleaning the Water Intake Filters .... 39
7.5 Draining Remaining Water and
Cleaning the Pump Filter ................
40
8 Troubleshooting ............................. 40
EN / 3
Please read this user manual first!
Dear Customer,
Thank you for choosing Beko product. We hope that you get the best results from your
product which has been manufactured with high quality and state-of-the-art technology.
Therefore, please read this entire user manual and all other accompanying documents care-
fully before using the product.
Follow all warnings and information in the user manual. Thus, you protect yourself and your
product against possible dangers.
Keep the user manual. If you hand over the product to someone else, provide the user
manual as well. Warranty terms, usage and troubleshooting methods of your product are in
user guide.
Symbols and Definitions
The following symbols are used in the user guide:
Danger that could result in death or injury.
Important information or useful hints about usage.
Read the user manual.
Recyclable materials.
Hot surface warning.
WARNING
Danger that may result in property damage to the product or its environment.
EN / 4
1 Safety Instructions
This section includes the safety
instructions necessary to pre-
vent the risk of personal injury or
material damage.
Our company shall not be held
responsible for damages that
may occur if these instructions
are not observed.
• Installation and repair opera-
tions shall always be per-
formed by Authorised Service.
• Use original spare parts and
accessories only.
• Do not repair or replace any
component of the product un-
less it is clearly specified in the
operation manual.
• Do not modify the product.
1.1 Intended Use
• This product has been de-
signed for domestic use. It is
not for commercial purposes
or it should not be used out of
its intended use.
• The product must only be
used for washing and rinsing
of laundry that are marked ac-
cordingly
• This appliance is intended to
be used in household and
similar applications. For ex-
ample;
– Personnel kitchens of
stores, offices and other
work environments;
– Ranches,
– By customers of hotels, mo-
tels and other accommoda-
tion facilities,
– Bed and breakfasts, hostel-
like environments,
– Common areas of apart-
ment blocks or laundries.
1.2 Safety of Children,
Vulnerable Persons
and Pets
• This product may be used by
children aged 8 years and
older and persons with under-
developed physical, sensory
or mental capabilities or lack
of experience and knowledge
if they have been given super-
vision or instruction concern-
ing use of the appliance in a
the product safe way and the
hazards involved.
• Children under the age of 3
should be kept away unless
continuously supervised.
• Electrical products are danger-
ous for children and pets. Chil-
dren or pets should not play
EN / 5
with, climb on top or inside the
product. Check inside the
product before use.
• Use child lock to prevent chil-
dren from intervening with the
product.
• Do not forget to close the
loading door when leaving the
room where the product is
located. Children and pets
may get locked inside and
drown.
• Children should not perform
cleaning and user mainten-
ance works without an adult’s
supervision.
• Keep the packaging materials
away from children. Risk of in-
jury and suffocation.
• Keep all detergents and addit-
ives used for the product away
from children’s reach.
• Cut the power cable and
break and deactivate the lock-
ing mechanism of the loading
door before disposing of the
product for children’s safety.
1.3 Electrical Safety
• Product should be unplugged
during installation, mainten-
ance, cleaning and repair pro-
cedures.
• If the power cable is dam-
aged, it must be replaced by
the authorised service in order
to avoid possible risks.
• Do not tuck the power cable
under and behind the product.
Do not place heavy objects on
the power cable. Do not over
bend, crush and touch the
power cable to sources of
heat.
• Do not use an extension cord,
multi-plug or adaptor to oper-
ate your product.
• The plug shall be easily ac-
cessible. If this is not possible,
a mechanism that meets the
electrical legislation and that
disconnects all terminals from
the mains (fuse, switch, main
switch, etc.) shall be available
on the electrical installation.
• Do not touch the plug with wet
hands.
• When unplugging the appli-
ance, don't hold the power
cord, but the plug.
• Make sure the plug is not wet,
dirty or dusty.
EN / 6
1.4 Handling Safety
• Unplug the product before
moving, remove the water out-
let and water main connec-
tions. Drain any water left in-
side the product.
• The product is heavy, do not
move alone. Do not hold ex-
truding parts such as the laun-
dry loading door to lift and
move the product. The upper
tray should be tightly fixed for
moving.
• Your product is heavy; it
should be carried carefully by
two people if a staircase is in-
volved. It may cause injuries if
your product falls on you. Do
not hit and drop the product
while carrying.
• Carry the product in an upright
position.
• Make sure that the hoses as
well as the power cable are
not folded, pinched or crushed
after the product is fitted into
its place after installation or
cleaning procedures.
1.5 Installation Safety
• Check the information on the
manual and installation in-
structions to prepare the
product for installation and
make sure the electrical
mains, clean water mains and
water outlet are suitable. If not,
call a qualified electrician and
plumber to have them make
the necessary arrangements.
These operations are the re-
sponsibility of the customer.
• Check for any damage on the
product before installing it. Do
not have the product installed
if it is damaged.
• Injuries may occur if hands are
put into uncovered slots.
Close the holes of the trans-
portation safety bolts with
plastic plugs.
• Do not install or leave the
product at locations where it
may be exposed to external
environment conditions.
• Do not install the product at
locations where the temperat-
ure drops below 0 ºC.
• Do not place the product on a
carpet or similar surface. It
would create fire hazard since
it cannot receive air from un-
derneath.
• Place the product on a level
and hard surface and balance
with the adjustable legs.
EN / 7
• Connect the product to a
grounding plug protected by a
fuse suitable to the current val-
ues on the type label. Make
sure the grounding is carried
out by an expert electrician.
Do not use the product
without suitable grounding to
local/national regulations.
• Plug the product in a socket
with voltage and frequency
values suitable to those indic-
ated on the type label.
• Do not plug the product to
loose, broken, dirty, greasy
sockets or sockets that has
come out their seats or sock-
ets with a risk of water con-
tact.
• Use the new hose set
provided with the product. Do
not re-use old hose sets. Do
not make additions to the
hoses.
• Connect the water inlet hose
directly to the water tap. The
pressure from the tap should
be minimum 0.1 MPa (1 bar)
and maximum 1MPa (10 bars).
10 to 80 litres of water should
be running from the tap in a
minute in order for the product
to function properly. If the wa-
ter pressure is above 1 MPa
(10 Bars), a pressure-reducing
valve should be fitted. The
maximum allowed temperat-
ure is 25°C.
• It is recommended to attach a
pressure reducing valve if you
experience overflow from the
detergent dispenser during
water fill between 3.5 to 10
bars (0.35 to 1 MPa).
• Fit the end of the water dis-
charge hose to the dirty water
discharge drain, the sink or
the bathtub.
• Place the power cable and
houses in locations without
risk of tripping.
• Do not install the product be-
hind a door, a sliding door or
at another location that will
prevent the door from opening
completely.
• If a drier is to be placed on the
product, fix with a suitable
connection apparatus ob-
tained from the authorised ser-
vice.
• There is a risk of contact with
electrical pieces when the up-
per trays is removed. Do not
dismantle the upper tray of the
product.
• Place the product at least 1
cm away from the edges of
furniture.
EN / 8
1.6 Operational Safety
• When you are using the appli-
ances, use only detergents,
softeners and supplements
suitable for washing machines.
• Do not use chemical solvents
on the product. These materi-
als contain an explosion risk.
• Do not operate defective or
damaged products. Unplug
the product (or turn off the
fuse it is connected to), turn
off the water tap and call an
authorised service.
• Do not place sources of igni-
tion (burning candle, cigar-
ettes, etc.) or sources of heat
(irons, furnaces, ovens, etc.)
on top of or near the product.
Do not put inflammable/ex-
plosive materials near the
product.
• Do not get on the product.
• Unplug the product and turn
off the tap if you will not be us-
ing the product for long peri-
ods.
• Detergent/maintenance mater-
ials may splash out of the de-
tergent drawer if it is opened
while the machine is working
Contact of the detergent with
your skin and eyes is danger-
ous.
• Make sure pets do not climb
inside the product. Check in-
side the product before use.
• Do not force open the locked
loading door. The door will
open once the washing is
completed. If the door does
not open, use the solutions for
“loading door does not open”
error in the Troubleshooting
section.
• Do not wash elements con-
taminated with gasoline, ker-
osene, benzene, reducers, al-
cohol or other inflammable or
explosive materials and indus-
trial chemicals.
• Do not directly use dry clean-
ing detergent and do not
wash, rinse or spin laundry
contaminated with dry clean-
ing detergent.
• Do not place your hands into
the rotating drum. Wait until
the drum no longer rotates.
• Do not place your hand or a
metal object under the wash-
ing machine.
• If washing laundry at high tem-
peratures, the discharged
washing water would burn
your skin if in contact with
your skin, for ex. when the dis-
EN / 9
charge hose is connected to
the tap. Do not touch the dis-
charge water.
• Take the following precautions
to prevent formation of biofilm
and malodours:
– Make sure the room where
the washing machine is
placed is well ventilated.
– Wipe the door gasket and
loading door glass with a dry
and clean cloth at the end of
the programme.
• The glass of the loading door
will heat up when washing at
high temperatures. Therefore,
do not touch the loading door
glass while washing, especially
children.
1.7 Maintenance and
Cleaning Safety
• Do not wash the product with
pressure washers, by spraying
vapour, water or pouring wa-
ter.
• Do not use sharp or abrasive
tools to clean the product. Do
not use household cleaners,
soap, detergent, gas, gasol-
ine, thinner, alcohol, varnish,
etc. while cleaning.
• Cleaning agents containing
solvents might reek poisonous
fumes( for ex. cleaning solvent.
Do not use cleaning products
containing solvents.
• There may be detergent
residues in the detergent
drawer when you open it for
cleaning.
• Do not dismantle the filter of
the discharge pump while the
product is running.
• The temperature in the ma-
chine may rise up to 90ºC.
Clean the filter after the water
in the machine cools down in
order to avoid risk of getting
burnt.
2 Important Instructions for Environment
2.1 Package Information
Packaging materials of the product are man-
ufactured from recyclable materials in ac-
cordance with our National Environment
Regulations. Do not dispose of the pack-
aging materials together with the domestic
or other wastes. Take them to the packaging
material collection points designated by the
local authorities.
EN / 10
3 Technical Specifications
Supplier’s name or commercial brand Beko
Model name
BFLB904ADG
7178543900
Nominal Capacity (kg) 9
Maximum spin speed (cycle/min) 1400
Built-In No
Height (cm) 84
Width (cm) 60
Depth (cm) 58
Single Water inlet / Double Water inlet + / -
Electrical input (V/Hz) 220-240 V / 50Hz
Total current (A) 10
Total power (W) 2000-2350
Main model code 1621
The consumption values apply when wireless network connection is turned off.
EN / 11
4 Installation
Please read the “Safety Instructions”
section first!
Your washing machine automatically
detects the amount of laundry
placed inside when selecting a pro-
gram.
While installing the product, before
the first use, calibration should be
done to ensure that the laundry
amount is detected in the most ac-
curate way.
To do this, select the Drum Clean-
ing* program and cancel the spin
function. Start the program without
laundry. Wait for the program to fin-
ish, which will take about 15
minutes.
*The program name may vary de-
pending on the model. For the ap-
propriate program selection, review
the program descriptions section.
• Preparation of the location and electrical,
tap water and waste water installations at
the place of installation is under cus-
tomer's responsibility.
• Make sure that the water inlet and dis-
charge hoses as well as the power cable
are not folded, pinched or crushed while
pushing the product into its place after in-
stallation or cleaning procedures.
• Prior to installation, visually check if the
product has any defects on it. Do not have
the product installed if it is damaged.
Damaged products cause risks for your
safety.
4.1 Appropriate Installation Loca-
tion
• Place the product on a hard and level
floor. Do not place it onto a carpet with
high pile or other similar surfaces. Inappro-
priate floor may cause problems of noise
and vibration
• Total weight of the washing machine and
the dryer -with full load- when they are
placed on top of each other reaches to
approx. 180 kilograms. Place the product
on a solid and flat floor that has sufficient
load carrying capacity.
• Do not place the product on the power
cable.
• Do not install the product at places where
temperature may fall below 0 ºC. Freezing
might damage your product.
• Leave a minimum space of 1 cm between
the product and the furniture.
• If you will install the product on a surface
with steps, never place it close to the
edge.
• Do not place the product on any platform.
• Do not place heat sources such as
cooker, irons, ovens, heater etc. on the
appliance and do not use them on the
product.
4.2 Assembly of Bottom Panel Cov-
ers
• In order to increase the sound comfort of
the product, attach cover A after removing
the package foam.
Cover A
Tilt the machine back slightly. Rest the tabs
of Cover A against the lower panel. Com-
plete the assembly by rotating the cover.
• Cover B and the Cap are optional. If avail-
able, attach cover B and the Cap.
EN / 12
Cover B
Rest the tabs of Cover B against the lower
panel. Complete the assembly by rotating
the cover.
Cap
Insert the cap by pushing it with your finger.
4.3 Removing Transportation
Safety Bolts
a. Loosen all transportation safety bolts with
an appropriate wrench until they turn
freely.
b. Bend the inner part by pressing it at the
grip areas and pull the part out.
c. Attach the plastic covers supplied in the
User Manual bag into the holes on the
rear panel.
NOTICE
Remove the transportation safety
bolts before operating the product.
Otherwise, the product will get dam-
aged.
NOTICE
Keep the transportation safety bolts
in a safe place to reuse when the
product needs to be moved again in
the future.
Install the transportation safety bolts
in reverse order of the disassembly
procedure.
Never move the product without the
transportation safety bolts properly
fixed in place.
4.4 Connecting to Water Supply
NOTICE
Models with a single water inlet shall
not be connected to the hot water
tap. In such a case the laundry will
get damaged or the product will
switch to protection mode and will
not operate.
Do not use old or used water inlet
hoses on a new product. It may
cause water leakage from your ma-
chine and stain your laundry.
a. Tighten all hose nuts by hand. Never use
a tool when tightening the nuts.
b. Open the taps completely after making
the hose connection to check for water
leaks at the connection points. If any leak
occurs, turn off the tap and remove the
nut. Check the gasket and tighten the nut
carefully again. In order to prevent the
water leaks and resultant damages, keep
the taps closed when you do not use the
product.
EN / 13
4.5 Connecting the Drain Hose to
the Drain
a. Attach the end of the drain hose directly
to waste water drain, washbasin or
bathtub.
Your house will be flooded if the wa-
ter draining hose is dislocated during
water draining. There is also a risk of
burning due to the high washing
temperatures. In order to prevent
such situations and make sure that
the product performs water intake
and drain processes without any
problem, fix the drain hose securely.
b. Connect the drain hose to a minimum
height of 40 cm and a maximum height of
100 cm.
c. Installing the water draining hose at
ground level or close to the floor (40 cm
below) and then raising it makes water
discharge difficult and the laundry may
come out extremely wet. Thus, follow the
heights provided in the figure.
d. To prevent the waste water to go back
into the product again and to ensure easy
drainage, do not immerse the end of the
hose into the waste water or do not insert
it into the drain for more than 15 cm. If it
is too long, cut it short.
e. The end of the hose should not be bent,
it should not be stepped on and the hose
must not be pinched between the drain
and the product. Otherwise, water dis-
charge issues may emerge.
f. If the length of the hose is too short, use
it by adding an original extension hose.
The overall length of the hose shall not be
longer than 3.2 m. To prevent water
leaks, always secure the connection
between the extension hose and the
draining hose of the product with a suit-
able clamp so that it does not come off
and cause leaks.
4.6 Adjusting the Stands
NOTICE
In order to ensure that the product
operates more silently and vibration-
free, it must stand level and bal-
anced on its feet. Ensure that the
product is balanced by adjusting the
feet. Otherwise, the product may
move from its place and cause
crushing, noise and vibration prob-
lems.
To avoid damaging the lock nuts, do
not use any tools to loosen the nuts.
a. Loosen the lock nuts on the feet by hand.
b. Adjust the feet until the product stands
level and balanced.
c. Tighten all lock nuts again by hand.
4.7 Electrical Connection
Connect the product to a grounded outlet
protected by a 16 A fuse. Our company shall
not be responsible for the damages that
shall be incurred due to using the product
without grounding according to local regula-
tions.
• Connection must comply with national
regulations.
• The electrical connection cable infrastruc-
ture of the product must be adequate and
suitable for product requirements. It is re-
commended to use a residual current
device.
• Power cable plug must be within easy
reach after installation.
• If the current supply to the fuse or breaker
in the house is less than 16 Amps, have a
qualified electrician install a 16 amp sup-
ply.
EN / 14
• The voltage specified in the "Technical
specifications" section must be equal to
your mains voltage.
• Do not make connections via extension
cables or multi-plugs. Overheating and
burning may occur due to the connecting
cable.
Damaged power cables should be
replaced by the authorised service in
order to prevent possible danger.
4.8 Start Up
Before starting to use the product make sure
that the preparations described in section
“Environmental instructions” and “Installa-
tion”. To prepare the product for washing
laundry, perform first operation in Drum
Cleaning programme. If this programme is
not available in your product, apply the
method which is described in section
"Cleaning the loading door and the drum".
Some water has remained in the
product due to the quality control
processes in the production. It is not
harmful for the product.
5 Preliminary Preparation
Please read the “Safety Instructions”
section first
5.1 Sorting the Laundry
• Sort laundry according to type of fabric,
colour, and degree of soiling and allowable
water temperature.
• Always observe the instructions given on
the garment care labels.
5.2 Preparing Laundry for Washing
• Laundry items with metal attachments
such as, underwiring, belt buckles or metal
buttons will damage the product. Remove
the metal pieces or wash such clothes by
putting them in a laundry bag or pillow
case.
• Take out all substances in the pockets
such as coins, pens and paper clips, and
turn pockets inside out and brush. Such
objects may damage the product or cause
noise problem.
• Put small size clothes such as infant’s
socks and nylon stockings in a laundry
bag or pillow case.
• Place curtains in without compressing
them. Remove curtain attachment items.
Curtain attachment items may cause
pulling and tearing on the curtain.
• Fasten zippers, sew loose buttons and
mend rips and tears.
• Wash “Machine washable” or “Hand
washable” labelled products only with an
appropriate programme.
• Do not wash colours and whites together.
New, dark coloured cottons release a lot
of dye. Wash them separately.
• Tough stains must be treated properly be-
fore washing.
• Wash trousers and delicate laundry turned
inside out.
• Laundry that are subjected to materials
such as flour, lime dust, milk powder, etc.
intensely must be shaken off before pla-
cing into the product. Such dusts and
powders on the laundry may build up on
the inner parts of the product in time and
can cause damage.
EN / 15
5.3 Tips for Energy and Water Sav-
ing
Following information will help you use the
product in an ecological and energy/water-
efficient manner.
• Operate the product in the highest load
capacity allowed for the programme you
have selected, but do not overload. See
"Programme and consumption table"
• Observe the temperature instructions on
the detergent packaging.
• Wash slightly soiled laundry at low temper-
atures.
• Use faster programmes for small quantit-
ies of lightly soiled laundry.
• Do not use prewash and high temperat-
ures for laundry that is not heavily soiled or
stained.
• If you plan to dry your laundry in a dryer,
select the highest spin speed recommen-
ded during washing process.
• Do not use more detergent than the re-
commended amount on the detergent
packaging.
5.4 Loading the Laundry
a. Open the loading door.
b. Put the laundry items into the product in
a loose manner.
c. Push the loading door to close until you
hear a locking sound. Ensure that no
items are caught in the door. The loading
door is locked while a programme is run-
ning. The door lock will open once the
programme is completed. Then you can
open the loading door. If the door does
not open, apply the solutions provided for
“Loading door cannot be opened” error in
the Troubleshooting section.
5.5 Correct Load Capacity
The maximum load capacity depends on the
type of laundry, the degree of soiling and the
desired washing programme.
The product automatically adjusts the water
amount according to the weight of the laun-
dry put inside it.
Follow the instructions in “Pro-
gramme and consumption table”.
When the appliances is overloaded
product’s washing performance will
drop. Moreover, noise and vibration
problems may occur.
5.6 Using Detergent and Softener
WARNING
Read the manufacturer instructions
on the package while using deter-
gents, softeners, starch, bleach and
decolourants, anti-limescale and fol-
low the dosage information
provided. Use a measuring cup, if
any.
Gel-like, non-fluid liquid detergents,
etc. cannot be used in the detergent
compartments or dosing chambers.
Detergent, Softener and Other Cleaning
Agents
The detergent drawer comprises of three
compartments:
(1) Liquid detergent compartment
(2) Powder detergent compartment
(3) Softener compartment
• Add detergent and softener before starting
the washing programme.
• Do not leave the detergent drawer open
when the washing programme is on.
EN / 16
• Do not select a programme with pre-
washing if you are using a detergent pod
or dispensing ball. Place the detergent
pod or the dispensing ball directly among
the laundry in the product.
• Prewash compartment and prewash op-
tion is not available.
Choosing the Detergent type
Detergent type to be used depends on the
washing programme, fabric type and colour.
• Use different detergents for coloured and
white laundry.
• Wash your delicate clothes only with spe-
cial detergents (liquid detergent, wool
shampoo, etc.) intended solely for delicate
clothes and at suggested programmes.
• When washing dark coloured clothes and
quilts, it is recommended to use liquid de-
tergent.
• Wash woollens at suggested programme
with special detergent made specifically
for woollens.
• Please review the programme descriptions
part for suggested programme for different
textiles.
• All recommendations about detergents are
valid for selectable temperature range of
programmes.
Only detergents, softeners and ad-
ditives suitable for washing ma-
chines should be used. Do not use
liquid detergents or other cleaning
agents to soften the laundry.
Do not use soap powder.
5.6.1 Automatic Dosing
Initial Installation
Turn on the machine with On/Off button.
Dosage symbol ( ) appears in programs
where detergent dosing is allowed. If the li-
quid detergent or softener compartments
are empty, the dosage symbol will flash in
programs where detergent dosing is al-
lowed.
Filling Liquid Detergent and Softener
a. Open the detergent compartment by
pulling it towards yourself.
b. To fill liquid detergent (left) and softener
(right), open the related tank’s lid by
pulling it upwards as shown in the pic-
ture.
c. Remember not to exceed the “Max” sign
when adding liquid detergent or softener.
d. Close the lid of the compartment.
e. Close the detergent drawer by pushing
lightly.
f. After closing the detergent drawer, the
flashing dosage symbol ( ) starts lighting
up continuously.
g. It indicates that the compartments are
filled successfully and the detergent
drawer is in its place.
EN / 17
We recommend filling the detergent com-
partment with liquid detergents that can be
used in common for coloured and white
laundry.
If the detergent symbol is flashing even
though the detergent compartments are
filled, the detergent drawer is not seated
properly. Push the drawer so that it is fully
seated.
WARNING
When the detergent drawer is filled
with detergent and/or softener; do
not pull or move the equipment, and
do not tilt it on either side or back.
Before conducting these operations,
the detergent drawer must always
be removed from the machine.
If you wish to start the program while
there is no detergent in the deter-
gent drawer, liquid detergent dosage
must be cancelled and washing with
powder detergent is required.
Only liquid detergent must be put in-
side the liquid detergent dosing tank
and only softener must be put in the
softener dosing tank. Putting all
kinds of liquid and powder chemic-
als together inside the tanks may
damage your laundry or your ma-
chine.
5.6.2 Dosage Selections, Cancella-
tion or Use of Powder Deter-
gent
Liquid detergent cannot be selected in some
of the programs. Powder detergent must be
used in these cases. For more information,
see Programme Table.
If powder detergent is to be used in pro-
grams where the detergent dosing system is
operating, desired amount of detergent is
put into the powder detergent compartment.
If the detergent compartment in the middle is
to be used, the automatic dosage selection
must be deactivated.
Machine measures the load and determines
the right amount of detergent depending on
the load amount and the selections made
previously. The detergent taken is not visible
while washing, it is taken directly with water
over the laundry.
If another liquid detergent with different
properties than the one in the liquid deter-
gent dosing tank is preferred to be used, li-
quid detergent with said different properties
should be put in the powder detergent com-
partment in the middle and the liquid deter-
gent dosage selection should be deactiv-
ated.
Softener will be taken from the dosing sys-
tem.
EN / 18
Liquid detergent and softener dosing symbols become
active or inactive according to the program selected on
the screen.
First position on the display means liquid deter-
gent is active, softener is on. If the liquid deter-
gent and softener symbol is lit, it means that li-
quid detergent and softener dosing is active.
If the liquid detergent and softener symbols are
active on the screen; when you press the Auto-
matic Dosing key for the first time, the liquid de-
tergent will turn on and the softener will turn off.
If the softener symbol is not lit, it means that
softener will not be used in the rinsing step.
When you press the Automatic Dosing key for
the seconds time, the powder detergent and
the softener will turn on. If the liquid detergent
symbol is not lit, it means that it can be washed
with powder detergent.
When you press the Automatic Dosing key for
the third time, the powder detergent will turn on
and the softener will turn off. When you press it
for the fourth time, it will return to the first posi-
tion.
5.6.3 Detergent and/or Softener
Running Out
When the detergent or the softener put in-
side the detergent drawer finishes, the
dosage symbol in the display flashes. When
this symbol flashes, it is necessary to add
the decreasing detergent or softener to the
dosing tank. The product will be able to
dose enough for 2-3 more cycles from the
first moment the symbol flashes.
5.6.4 Filling Detergent or Softener
into the Wrong Compartment
In case you fill the detergent or the softener
in the wrong compartment, see "Cleaning
the Detergent Drawer".
5.7 Tips for Efficient Washing
Clothes
Light Colours and
Whites
Colours
Black/Dark Col-
ours
Delicates/Wool-
lens/Silks
(Recommended temperat-
ure range based on soil
level: 40-90 °C)
(Recommended temper-
ature range based on soil
level: cool -40 °C)
(Recommended
temperature range
based on soil level:
cool -40 °C)
(Recommended
temperature range
based on soil level:
cool -30 °C)
EN / 19
Soiling Level
Heavily Soiled
(difficult stains
such as grass,
coffee, fruits
and blood.)
It may be necessary to
pre-treat the stains or per-
form prewash.
Powder and liquid deter-
gents recommended for
whites can be used at
dosages recommended for
heavily soiled clothes. It is
recommended to use
powder detergents to
clean clay and soil stains
and the stains that are
sensitive to bleaches.
Powder and liquid deter-
gents recommended for
colours can be used at
dosages recommended
for heavily soiled clothes.
It is recommended to use
powder detergents to
clean clay and soil stains
and the stains that are
sensitive to bleaches.
Detergents which do not
contain decolourant
should be used.
Liquid detergents
suitable for colours
and black/dark col-
ours can be used at
doses recommen-
ded for heavily
soiled clothes.
Prefer liquid deter-
gents produced
for delicate
clothes. Woollen
and silk clothes
must be washed
with special wool-
len detergents.
Normally
Soiled
(For example,
stains caused
by body on col-
lars and cuffs)
Powder and liquid deter-
gents recommended for
whites can be used at
dosages recommended for
normally soiled clothes.
Powder and liquid deter-
gents recommended for
colours can be used at
dosages recommended
for normally soiled
clothes. Detergents
which do not contain de-
colourant should be
used.
Liquid detergents
suitable for colours
and black/dark col-
ours can be used at
doses recommen-
ded for moderately
soiled clothes.
Prefer liquid deter-
gents produced
for delicate
clothes. Woollen
and silk clothes
must be washed
with special wool-
len detergents.
Lightly Soiled
(No visible
stains exist.)
Powder and liquid deter-
gents recommended for
whites can be used at
dosages recommended for
lightly soiled clothes.
Powder and liquid deter-
gents recommended for
colours can be used at
dosages recommended
for lightly soiled clothes.
Detergents which do not
contain decolourant
should be used.
Liquid detergents
suitable for colours
and black/dark col-
ours can be used at
doses recommen-
ded for lightly soiled
clothes.
Prefer liquid deter-
gents produced
for delicate
clothes. Woollen
and silk clothes
must be washed
with special wool-
len detergents.
5.8 Displayed Programme Duration
You can view the programme duration on
the display of your machine while selecting a
programme. Depending on the amount of
laundry you have loaded into your machine,
foaming, unbalanced load conditions, fluctu-
ations in power supply, water pressure and
programme settings, the programme dura-
tion is automatically adjusted while the pro-
gramme is running.
SPECIAL CASE: At programme start of Cot-
tons and Cotton Eco programmes, display
shows the duration of half load. It is the most
common use case. After programme starts,
in 20-25 minutes actual load is detected by
the machine. And if the detected load is
higher than half load; washing programme
will be adjusted accordingly and programme
duration increased automatically. You can
follow this change on the display.
6 Operating the Product
Please read the “Safety Instructions”
section first!
EN / 20
6.1 Control Panel
1 2 3 4
5
6
7891011121314
1 Programme Selection Button 2 Spin Speed Adjustment Button
3 Temperature Setting Button 4 Display
5 ON/OFF Button 6 Start/Pause Button
7 End Time Setting Button 8 Auxiliary Function Button 5
9 Auxiliary Function Button 4 10 Auxiliary Function Button 3
11 Auxiliary Function Button 2 12 Auxiliary Function Button 1
13 Remote Control Button 14 Programme selection LEDs
EN / 21
6.2 Symbols on the Display
1 2 3 4 5
6
78910111213141516
1 Temperature Indicator 2 Wireless Connection Indicator
3 Remote Control Indicator 4 Programme follow-up indicator
5 Duration information 6 Programme Start Indicator
7 Delayed Start Enabled Indicator 8 Door Lock Engaged Indicator
9 Auxiliary Function Indicators 5 10 Child Lock Engaged Indicator
11 Auxiliary Function Indicators 4 12 No Water indicator
13 Auxiliary function (Dosing) Indicators 3 14 Auxiliary Function (Support Service) In-
dicators 1
15 Auxiliary Function Indicators 2 16 Spin Speed Indicator
The visuals used for machine de-
scription in this section are schem-
atic and may not match exactly with
the features of your machine.
EN / 22
6.3 Programme and Consumption Table
Auxiliary Functions
Programme
Temperature
°C
Max. Load (kg)
Water Con-
sumption (l)
Energy Con-
sumption
(kWh)
Max. Speed
Steam
Fast / Intensive
Extra Rinse
AutoDose
Anti Crease+
Temperature °C
Cottons
90 9 98 2,75 1400 • • • • • Cold - 90
60 9 98 2,00 1400 • • • • • Cold - 90
40 9 95 1,10 1400 • • • • • Cold - 90
Cottons Eco 40 ** 9 77,0 0,986 1400 • Cold - 40
Synthetics
60 4 76 1,60 1200 • • • • • Cold - 60
40 4 74 1,10 1200 • • • • • Cold - 60
Daily/Quick / Quick 14’
90 9 75 2,30 1400 • • • • • Cold - 90
60 9 75 1,30 1400 • • • • • Cold - 90
30 9 75 0,25 1400 • • • • • Cold - 90
Daily/Quick / Quick 14’ + Quick
Wash
30 2 45 0,15 1400 • • • • • Cold - 90
Wool / Hand Wash 40 2 60 0,60 1200 • • Cold - 40
Bedding 60 - 100 1,60 800 • • • Cold - 60
Drum Clean 90 - 80 2,60 600 * 90
Steam Refresh - 1 1,1 0,11 - * -
Auto Program 60 9 **** **** 1400 • • • • Cold - 60
Hygiene+ 90 9 125 3,00 1400 * * • 20-90
Shirts 60 4 70 1,40 800 * • • • • Cold - 60
Downloaded Program *****
Sports 40 4 60 0,65 1200 • Cold - 40
StainCare 60 5 86 1,85 1600 • • 30-60
Dark Care / Jeans 40 4 86 1,05 1200 • • * • • Cold - 40
Towel 40 4 115 1,60 800 * • Cold - 40
Soft Toys 40 2 80 0,90 600 • * • Cold - 60
Note for test institutions:
Data required for performance tests
shall be provided upon request. Re-
quests can be e-mailed to the fol-
lowing address: info.australialaun-
Do not forget to provide the code,
stock and serial numbers of the
product to be tested in your request
e-mail along with your contact in-
formation. Code, stock and serial
numbers of the product is located
on the type label attached to the in-
side of the door.
• : Selectable.
* : Automatically selected, cannot be can-
celled.
** : Energy label programme (AS/NZS 2040)
***** : These programmes can be used with
the HomeWhiz application. Power consump-
tion may increase due to the connection.
- : See the programme description for max-
imum load.
EN / 23
Please read Installation section of
the manual before first use.
The auxiliary functions in the table
may vary according to the model of
your machine.
Water and energy consumption may
vary subject to the changes in water
pressure, water hardness and tem-
perature, ambient temperature, type
and amount of laundry, selection of
auxiliary functions and spin speed,
and changes in electric voltage.
Selection patterns for auxiliary func-
tions can be changed by the manu-
facturer company. New selection
patterns can be added or removed.
The spin speed of your machine may
vary according to the programme;
this spin speed cannot exceed the
max. spin speed of your machine.
The amount of noise and humidity
varies according to the spin speed;
when the higher spin speed is selec-
ted during the spinning phase, the
laundry contains less moisture but
higher noise occurs at the end of the
programme.
You can see the washing duration
on the display of your machine while
selecting a programme. Depending
on the amount of laundry you have
loaded into your machine, there may
be a difference of 1-1.5 hours
between the duration shown on the
display and the actual duration of
the wash cycle. Duration will be
automatically updated soon after the
washing starts.
Always select the lowest appropriate
temperature. The most efficient pro-
grammes in terms of energy con-
sumption are generally those that
wash at low temperatures for a long
time.
6.4 Programme Selection
a. Determine the programme suitable for the
type, quantity and soiling level of the
laundry in accordance with "Programme
and consumption table".
Programmes are limited to the
highest spin speed appropriate for
that particular type of fabric.
When selecting a programme, al-
ways consider the type of fabric, col-
our, soiling level and permissible wa-
ter temperature.
b. Select the desired programme with the
Programme Selection knob.
6.5 Programmes
• Cottons Eco
Use to wash your normally soiled, durable
cotton and linen laundry. Although it washes
longer than all other programmes, it provides
high energy and water savings. Actual water
temperature may be different from the stated
wash temperature. When you load the ma-
chine with less laundry (e.g. ½ capacity or
less), periods in programme stages may
automatically get shorter. In this case, en-
ergy and water consumption will decrease.
Normally soiled laundry may be washed with
reduced amount of detergent to save energy
and protect the environment.
• Cottons
You can wash your durable cotton laundry
(sheets, bedlinen, towels, bathrobes, under-
wear etc.) in this programme. When the
EN / 24
quick wash function button is pressed, pro-
gramme duration becomes notably shorter
but effective washing performance is en-
sured with intense washing movements. If
the quick wash function is not selected, ef-
fective washing and rinsing performance is
ensured for your heavily soiled laundry.
• Synthetics
You can wash your laundry (such as shirts,
blouses, synthetic/cotton blended fabrics
etc.) in this programme. When the quick
wash function button is pressed, the pro-
gramme duration will be shortened signific-
antly and effective washing performance is
provided for your laundry that is not very
dirty. If the quick wash function is not selec-
ted, effective washing and rinsing perform-
ance is ensured for your heavily soiled laun-
dry.
• Wool / Hand Wash
Use to wash your woollen/delicate laundry.
Select the appropriate temperature comply-
ing with the tag of your clothes. Your laundry
will be washed with a very gentle washing
action in order not to damage the clothes.
• Hygiene+
Applying a steam step at the beginning of
the programme allows to soften the dirt eas-
ily.
Use this programme for your laundry (baby
clothes, bed sheets, bedlinen, underwear,
etc. cotton items) that requires an anti-aller-
gic and hygienic washing at high temperat-
ure with intensive and long washing cycle.
The high level of hygiene is ensured thanks
to the steam application before the pro-
gramme, long heating duration and addi-
tional rinsing step.
• Programme was tested by „The British Al-
lergy Foundation„ (Allergy UK) with the
60°C temperature option selected and it
was certified in terms of its efficacy in elim-
inating allergens in addition to bacteria and
mould.
Allergy UK is the brand of the British
Allergy Association. Seal of Approval
is created to guide people that re-
quire recommendation about a
product that the related product re-
stricts / reduces / eliminates the al-
lergens or reduces the allergen con-
tent significantly in the ambient
where allergy patients exist. It aims
to provide assurance that the
products are tested scientifically or
examined in a way to provide meas-
urable results.
• Bedding
Use this programme to wash your fibre
duvets that bear "machine washable" tag.
Check that you have loaded the duvet cor-
rectly in order not to damage the machine
and the duvet. Remove the duvet cover be-
fore loading the duvet into the machine. Fold
the duvet into two and load it into the ma-
chine. Load the duvet into the machine while
paying attention that it will not contact the
door gasket or the glass.
Besides, use this programme to wash your
coats, vest, jackets etc. containing feathers
with a “machine washable” label on them.
Do not load more than 1 double fibre
duvet (200 x 200 cm).
Do not wash your duvets, pillows
and etc. that contain cotton filling in
the machine.
Do not use the washing machine to
wash materials such as carpets,
rugs etc. Otherwise, your machine
may be damaged permanently.
• Spin + Drain
You can use this program to remove the wa-
ter on the garment/inside the machine.
• Rinse
Use when you want to rinse or starch separ-
ately.
EN / 25
• Steam Refresh
Use this programme to reduce the creases
and ironing times of a small amount of un-
spotted cotton, synthetic or mixed laundry.
• Shirts
This programme is used to wash the shirts
made from cotton, synthetic and synthetic
blended fabrics altogether. It reduces
wrinkles. Steam is applied at the end of the
programme to help the wrinkle reducing
function. The special spin profile and steam
applied at the end of the programme reduce
the wrinkles on your shirts. When the quick
wash function is selected, the Pre-treatment
algorithm is executed.
• Apply the pre-treatment chemical on your
garments directly or add it together with
the detergent in the powder detergent
compartment. Thus, you can obtain the
same performance as you obtain with nor-
mal washing in a much shorter period of
time. Usage life of your shirts increases.
Do not use pre-wash detergent if you are
planning to use delay function of your ma-
chine. Prewash detergent may pour out on
your clothes and cause stains.
** It is recommended to operate the cycle
with no more than 6 shirts to minimize
wrinkles in your shirts using this cycle. When
washing more than 6 shirts, there may be
differences on the wrinkle levels and humid-
ity on shirts at the end of cycle.
• Daily/Quick / Quick 14’
Use this programme to wash your lightly
soiled or unspotted cotton clothes in a short
time but not for towels or heavy cottons. The
programme duration can be reduced down
to 14 minutes when the quick wash function
is selected. When the quick wash function is
selected, maximum 2 (two) kg of laundry
must be washed.
• Dark Care / Jeans
Use this programme to protect the colour of
your dark-coloured garments or jeans. It per-
forms high performance washing with spe-
cial drum movement even if the temperature
is low. It is recommended to use liquid deter-
gent or woollen shampoo for dark coloured
laundry. Do not wash your delicate clothes
containing wool or etc.
• Drum Clean
Regularly clean (once every 1 to 2 months)
the drum for ensuring the required hygiene.
Turn on the programme when the machine is
completely empty. For better results, use
powder anti-limescale (drum cleaning materi-
als) suitable for washing machines when the
powder detergent function is selected. Leave
the loading door half closed after the pro-
gramme ends for the inside of the machine
to dry.
This is not a washing programme.
This is a maintenance programme.
Do not turn this programme on
when there is something inside the
machine. When you attempt to op-
erate, the machine automatically
senses that there is load inside, and
may quit or resume the programme
as per the model of your machine.
An effective cleaning is not achieved
if the programme is resumed.
• Auto Program
Use to wash frequently washable cotton,
synthetic or blended (cotton+synthetic)
clothes. Programme detects the type and
quantity of the laundry to automatically ad-
just water consumption and programme
time.
WARNING
Do not wash your woollen and delic-
ate clothes in this programme.
The maximum washing temperature in Auto-
matic programme depending on the soiling
level and laundry type is 60ºC. Washing per-
formance may not be at the desired level for
heavily soiled whites and stubborn stains
(collar, sock soil, perspiration stain, etc.). In
this case, it is recommended to select Cot-
tons programme with prewash and set the
temperature to 50-60°C.
EN / 26
Many types of clothing are correctly detec-
ted and safely washed in Automatic pro-
gramme.
• Sports
You can use this programme to wash sports
and outdoors garments that contain cotton/
synthetics mix and water repellent covers
such as gore-tex etc. It makes sure your
garments are washed gently thanks to spe-
cial rotating movements.
• StainCare
The machine has a special stain programme
which enables the removal of different types
of stains in the most effective way. Use this
programme only for durable colourfast cot-
ton laundry. Do not wash delicate and pig-
menting clothes and laundry in this pro-
gramme. Before washing, garment tags
should be checked (recommended for cot-
ton shirts, trousers, shorts, t-shirts, baby
clothes, pyjamas, aprons, table clothes, bed
sheets, duvet covers, pillowcases, bath-
beach towels, towels, socks, cotton under-
wear that are suitable for washing at high
temperature and long time).
In the automatic stain programme, you can
wash 24 types of stains divided into three
different groups according to quick function
selection. Depending on the selected stain
group, a special washing programme for
which duration of rinse hold, washing action,
washing and rinsing duration are modified.
Below you can find the soil groups that
can be selected with the “Quick/Intens-
ive” setting button:
When “Intense” is selected;
Sweat, collar dirt, food, mayonnaise, salad
dressing, make-up, machine oil, baby food.
When “Quick/Intense” is not selected;
Blood, chocolate, pudding, grass, mud,
eggs, butter, curry.
When “Quick” is selected;
Tea, coffee, juice, ketchup, red wine, cola,
jam, coal
a. Select the stain programme.
b. Select the stain you want to clean by loc-
ating it in the groups above and selecting
the related group with the Quick/Intense
auxiliary function button.
c. Read the garment tag carefully and en-
sure that correct temperature and spin
speed are selected.
• Downloaded Program
This is a special programme that allows you
to download different programmes when you
want to. At the start, there is a programme
you can see with the HomeWhiz application
as default. However, you can use the Home-
Whiz application to select a programme from
the predetermined programme set, and then
change and use it.
If you want to use HomeWhiz feature
and Remote Control function, you
must select Downloaded Pro-
gramme. Detailed information can
be found in HomeWhiz Feature and
Remote Control Function.
• Soft Toys
Soft toys must be washed in a delicate pro-
gramme due to their delicate fabrics, and the
fibre and accessories they contain. Thanks
to its delicate washing movements and spin-
ning profile, the soft toys programme pro-
tects the toys during washing. It is recom-
mended to use liquid detergent.
Fragile toys with hard surfaces must
not be washed under any circum-
stances.
Toys must not be washed together
with your garments since they may
harm laundry.
• Towel
Use this programme to wash durable cotton
laundry such as towels. Load the towels into
the machine paying attention to place them
in a way that they will not contact the door
gasket or the glass.
EN / 27
6.6 Temperature Selection
Whenever a new programme is selected, the
recommended temperature for the pro-
gramme appears on the temperature indic-
ator. It is possible that the recommended
temperature value is not the maximum tem-
perature that can be selected for the current
programme.
Press the Temperature Adjustment button to
change the temperature. Temperature de-
creases gradually.
No change can be made in pro-
grammes where temperature adjust-
ment is not allowed.
You can also change the temperature after
the washing starts. This change can be
made if the only washing steps allow it.
If you scroll to cold wash option and
press Temperature Adjustment but-
ton again, the recommended max-
imum temperature for the selected
programme appears on the display.
Press the Temperature Adjustment
button again to decrease the tem-
perature.
6.7 Spin Speed Selection
Whenever a new programme is selected, the
recommended spin speed of the selected
programme is displayed on the Spin Speed
indicator. It is possible that the recommen-
ded spin speed value is not the maximum
spin speed that can be selected for the cur-
rent programme.
Press the Spin Speed Adjustment button to
change the spin speed. Spin speed de-
creases gradually.
Then, depending on the model of the
product, “Rinse Hold l_l " and "No Spin _"
options appear on the display.
If you are not going to unload your laundry
immediately after the programme completes,
you can use Rinse Hold function in order to
prevent them from getting wrinkled when
there is no water in the machine.
This function holds the laundry in the final
rinsing water. If you want to spin your laun-
dry after the Rinse Hold function:
a. Adjust the Spin Speed.
b. Press Start / Pause. The programme will
resume. Machine drains the water and
spins the laundry.
If you want to drain the water at the end of
the programme without spinning, use No
Spin function.
No change can be made in pro-
grammes where spin speed adjust-
ment is not allowed.
You can change the spin speed after the
washing starts if the washing steps allow it.
Changes cannot be made if the steps do not
allow it.
Rinse Hold
If you are not going to unload your clothes
immediately after the programme completes,
you can use rinse hold function to keep your
laundry in the final rinsing water in order to
prevent them from getting wrinkled when
there is no water in the machine. Press
Start/Pause button after this process if you
want to drain the water without spinning
your laundry. Programme will resume and
complete after draining the water.
If you want to spin the laundry held in water,
adjust the Spin Speed and press Start/
Pause button. The programme will resume.
Water is drained, laundry is spun and the
programme is completed.
EN / 28
6.8 Auxiliary Function Selection
Select the desired auxiliary functions before
starting the programme. Whenever a pro-
gramme is selected, icons of the auxiliary
function symbol that is selected together
with it illuminates.
Also the frames of the auxiliary functions se-
lected for the current programme after the
washing has started remain illuminated.
When an auxiliary function button
that cannot be selected with the cur-
rent programme is pressed, the
washing machine will make a warn-
ing sound.
Some functions cannot be selected
together. If a second auxiliary func-
tion conflicting with the first one is
selected before starting the ma-
chine, the function selected first will
be cancelled and the second auxili-
ary function selection will remain act-
ive. For example, if you want to se-
lect Quick Wash after you have se-
lected the Additional Water, Addi-
tional Water will be cancelled and
Quick Wash will remain active.
An auxiliary function that is not com-
patible with the programme cannot
be selected. (See "Programme and
consumption table")
Some programmes have auxiliary
functions that must be operated
simultaneously. Those functions
cannot be cancelled. The frame of
the auxiliary function will not be illu-
minated, only inner area will be illu-
minated.
6.8.1 Auxiliary Functions
• Fast / Intensive
You can shorten or extend the programme
duration with this function. Depending on the
programme selection, there may be differ-
ences in time increases and decreases. In
case the FAST or INTENSIVE led is not lit,
the appropriate programme duration is
shown for your normally soiled clothes/laun-
dry.
Depending on the programme selection, the
Intensive feature can be selected automatic-
ally. In this case, the Intensive LED on the
panel will be lit. You can use the Intensive
selection to achieve a better washing per-
formance when washing heavily soiled laun-
dry.
You can reduce the time for your lightly
soiled laundry by pressing the Fast/Intensive
button in the programmes which come with
intense being selected. When you press the
button once, the LED will turn off and you
will reach the appropriate programme dura-
tion for your normally soiled clothes/laundry.
When you press the same button a second
time, the fast LED will light up, the time will
decrease a little and it will show the min-
imum programme duration, which is suitable
for your less soiled laundry. The duration of
programmes may shorten by 50% when this
function is selected. While the duration
shortens, due to optimized washing steps,
mobility and optimum water consumption of
the high mechanics, high washing perform-
ance is achieved.
• Extra Rinse
This function enables the product to make
additional rinsing in addition to the one
already made after the main wash. Thus, the
risk for sensitive skins (babies, allergic skins,
etc.) to be effected by the minimal detergent
remnants on the laundry can be reduced.
EN / 29
• Steam
This function helps to reduce the creases of
your cotton, synthetic and mixed clothes,
shorten the ironing time and remove the dirt
by softening.
* Under conditions where the steam function
is applied at the end of the programme, your
laundry may be warmer at the end of the
washing. This is expected within the pro-
gramme working conditions.
When you activate the steam func-
tion, do not use liquid detergent if
there is no liquid container or liquid
detergent dosing feature. There is
the risk of staining of the clothes.
• AutoDose
You can change your dosage and detergent
preferences with this auxiliary function but-
ton. For detailed information, see “Dosage
Selections, Cancellation or Use of Powder
Detergent”
• Remote Control
You can use this auxiliary function button to
connect your product to smart devices. For
detailed information, see HomeWhiz Feature
and Remote Control Function.
• Customized Programme
This auxiliary function can only be used for
Cotton and Synthetic programmes together
with the HomeWhiz application. When this
auxiliary function is activated, you can add
up to 4 auxiliary rinsing steps to the pro-
gramme. You can select and use some aux-
iliary functions even though they are not
found on your product. You can increase
and decrease the time of the Cotton and
Synthetic programmes within a safe range.
When the Customized Programme
auxiliary function is selected, the
washing performance and energy
consumption will be different than
the declared value.
6.8.2 Functions/Programmes Se-
lected by Pressing the Func-
tion Keys for 3 Seconds
• Anti Crease+
This function is selected when the spin se-
lection button is pressed and held for 3
seconds and the programme follow-up light
for the relevant step turns on. When the
function is selected, the drum rotates for up
to 8 hours for preventing the laundry from
creasing at the end of the programme. You
can cancel the programme and take your
laundry out at any time during the 8-hour
duration. Press the function selection key or
the machine on/off key to cancel the func-
tion. The programme follow-up light will re-
main on until the function is cancelled or the
step is complete. If the function is not can-
celled, it will be active in the subsequent
washing cycles as well.
• Automatic Dosage Setting
Activates by pressing down the related auxil-
iary function key (Automatic Dosage) for 3
seconds. With this function, the dosing
amounts of the Liquid Detergent and
Softener are changed.
Changing liquid detergent and softener
dosage settings:
• Press and hold Automatic Dosage key for
3 seconds.
• The liquid detergent dosage level settings
can be changed by pressing down “Spin ”
selection key as shown below:
d1: Low
d2: Medium
EN / 30
d3: High
• The softener dosage level settings can be
changed by pressing down “Temperature”
selection key as shown below:
s1: Low
s2: Medium
s3: High
When dosage amount setting process is
completed, you can return to the main menu
by pressing the automatic dosage key. For
all programmes, dosing will be performed
based on the latest settings you have selec-
ted until you select a new setting.
• Child Lock
Use Child Lock function to prevent children
from tampering with the machine. Thus you
can avoid any changes in a running pro-
gramme.
You can switch on and off the ma-
chine with On / Off button when the
Child Lock is active. When you
switch on the machine again, pro-
gramme will resume from where it
has stopped.
When the Child Lock is enabled, an
audio warning will be given if the
buttons are pressed. Audio warning
will be cancelled if the buttons are
pressed five times consecutively.
To activate the child lock:
Press and hold the related auxiliary function
button for 3 seconds. After the countdown
as “3-2-1" on the display is over, Child Lock
symbol appears on the display. When this
warning is displayed, you can release the
Auxiliary Function button 3.
To deactivate the child lock:
Press and hold the related auxiliary function
button for 3 seconds. After the countdown
as “3-2-1" on the display is over, Child Lock
symbol disappears.
• Wireless Connection
You can match your machine and your
smart devices with the wireless connection.
This way, you can use your smart device to
get information about your machine and
control it.
To activate wireless connection:
Press and hold Remote Control button for 3
seconds. After countdown “3-2-1” on the
display ends, “On” symbol appears. When
this notification is displayed stop pressing
the remote control button. The wireless con-
nection icon blinks when the product is con-
necting the internet. If connection is suc-
cessful, icon will remain on.
To deactivate wireless connection:
Press and hold Remote Control button for 3
seconds. Countdown “3-2-1” will be dis-
played, and then “Off” symbol will appear on
the display.
To be able to enable wireless con-
nection, machine setup should be
completed through HomeWhiz ap-
plication. After setup, wireless con-
nection will be enabled automatically
if you press ”Remote Control” but-
ton.
6.9 End Time
Time display
When the end time function is selected, the
remaining time until the programme starts is
shown in hours such as 1h, 2h, and the re-
maining time to complete the programme
after your programme starts is shown in
hours and minutes as in the 01:30 example.
EN / 31
Programme duration may differ from
the values in section "Programme
and consumption table" depending
on the water pressure, water hard-
ness and temperature, ambient tem-
perature, amount and the type of
laundry, auxiliary functions selected
and the changes at the mains
voltage.
After a certain period of time after
the end time function is activated,
the machine goes into standby
mode and some LEDs on the screen
turn off. If there is any user input, the
LEDs will turn on again.
With the End Time function, the start-up of
the programme may be delayed up to 24
hours. After pressing End Time Setting but-
ton, the programme's estimated ending time
is displayed. If the End Time is set, End Time
Setting indicator is illuminated.
In order for the End Time function to be ac-
tivated and the programme to be completed
at the end of the specified time, you must
press Start/Pause button after adjusting the
time.
If you want to cancel the End Time function,
turn off and on the product by pressing the
On/Off button.
When you have activated the End
Time function, do not add liquid de-
tergent in the powder detergent
compartment no 2. There is the risk
of staining of the clothes
a. Open the loading door, place the laundry
and put detergent, etc.
b. Select the washing programme, temper-
ature, spin speed and, if required, the
auxiliary functions.
c. Set the end time of your choice by press-
ing the End Time Setting button. End
Time Setting indicator illuminates.
d. Press Start / Pause. Time countdown
starts.
Additional laundry can be added into
the machine during the End Time
countdown. At the end of the count-
down, End Time indicator turns off,
washing cycle starts and the time of
the selected programme appears on
the display.
6.10 Starting the Programme
a. Press Start / Pause button to start the
programme.
b. Loading door is locked. The door lock
symbol appears on the display after the
loading door is locked.
c. Programme follow-up indicator lights on
the display will show the current pro-
gramme step.
EN / 32
If no programme is started or no
button is pressed within 10 minutes
during programme selection pro-
cess, the product will automatically
turn off. Display and all indicators
turn off.
If you press On / Off button, the de-
fault selected programme informa-
tion is displayed.
6.11 Loading Door Lock
There is a locking system on the loading
door of the machine that prevents opening
of the loading door in cases when the water
level is unsuitable.
"Door Locked" symbol appears on the dis-
play when the loading door is locked.
If the Remote Control Function is se-
lected, the door will be locked. In or-
der to open the door you must de-
activate Remote Start Function by
either pressing the Remote Start
button or changing the programme
position.
Opening the loading door in case of
power failure:
In case of power failure, you can use
the loading door emergency handle
under the pump filter cap to open
the loading door manually.
To avoid any water overflow before
opening the loading door, make sure
there is no water left inside the ma-
chine.
a. Turn off and unplug the appliance.
b. Open the pump filter lid.
c. Pull down the loading door emergency
handle with a tool and release. Then
open the loading door.
d. If the loading door does not open then
repeat the previous step.
6.12 Changing the Selections After
Programme has Started
Adding laundry after the programme has
started :
If the water level in the machine is suitable
when you press Start/Pause button, the
door lock will be deactivated and the door
will open, allowing you to add garments. The
door lock icon on the display goes off when
the door lock is deactivated. After adding
garments, close the door and press Start/
Pause button once again to resume the
washing cycle.
EN / 33
If the water level in the machine is not suit-
able when you press Start/Pause button, the
door lock cannot be deactivated and the
door lock icon on the display remains on.
If the temperature of the water inside
the machine is above 50°C, you
cannot deactivate the door lock for
safety reasons, even if the water
level is suitable.
Switching the machine to pause mode:
Press the Start/Pause button to switch the
machine to pause mode. Pause symbol will
flash on the display.
Changing the programme selection after
programme has started:
Programme cannot be changed when a pro-
gramme is running. You need to pause the
operating programme if the Child Lock is not
active and select a new programme. This
action will cancel the current programme.
The selected programme starts
anew.
Changing the auxiliary function, speed
and temperature:
Depending on the step the programme has
reached, you can cancel or activate the aux-
iliary functions. See "Auxiliary Function Se-
lection"
You can also change the speed and temper-
ature settings. See "Spin Speed Selection"
and "Temperature Selection".
It gives out an audio warning if
change is not allowed.
The loading door will not open if the
water temperature in the machine is
high or the water level is above the
loading door baseline.
6.13 Cancelling the Programme
When the machine is turn on and off the pro-
gramme gets cancelled. Press and hold On/
Off button for 3 seconds.
If you turn the programme selection
button when the Child Lock is en-
abled, the programme will not be
cancelled. You should cancel the
Child Lock first.
If you want to open the loading door
after you have cancelled the pro-
gramme but it is not possible to
open the loading door since the wa-
ter level in the machine is above the
loading door baseline, then turn the
Programme Selection knob to
Pump+Spin programme and drain
the water in the machine.
6.14 End of Programme
End warning appears on the display when
the programme is completed.
The product automatically shuts down if no
buttons are pressed for 10 minutes. Display
and all indicators are turned off.
Completed programme steps will be dis-
played if you press the On/Off button.
6.15 HomeWhiz Feature and Remote
Control Function
HomeWhiz enables you to control your
washing machine by using your smart appli-
ance and get information about the status of
the machine. With HomeWhiz application,
you can use your smart appliance to perform
various operations on the machine. Further-
more, you can use some features only with
HomeWhiz function.
EN / 34
In order to use the Bluetooth feature of your
machine, you must download HomeWhiz
application from the application store of your
smart appliance.
Make sure your smart appliance is connec-
ted to the internet to install the application.
If you are using the application for the first
time, please follow the instructions on the
screen to complete your user account regis-
tration. Once the registration procedure is
complete, you can use all products with the
HomeWhiz feature in your house on this ac-
count.
You can touch the “Appliances” tab in the
HomeWhiz application to view appliances
paired with your account. Following the in-
stallation of the application, HomeWhiz func-
tion enables the washing machine to send
you instant notifications via your smart appli-
ance.
In order to use the HomeWhiz func-
tion, the application must be in-
stalled on your smart appliance, and
your washing machine must be
paired with your smart appliance via
Bluetooth. If your washing machine
is not paired to your smart device it
works as an appliance which does
not have a HomeWhiz feature.
Your product will operate as paired
to your smart device via bluetooth.
The controls made by means of the
application will be enabled through
this pairing. Therefore the bluetooth
signal strength between the appli-
ance and the smart device must be
adequate.
Please visit www.homewhiz.com to see
the Android and iOS versions sup-
ported by the HomeWhiz applica-
tion.
All the safety measures described in
"GENERAL SAFETY INSTRUC-
TIONS" section of your user manual
apply to the remote operation
through HomeWhiz function as well
6.15.1 HomeWhiz Setup
In order for the application to run, a connec-
tion between your appliance and the Home-
Whiz Application must be established. For
this connection to be established you must
follow the steps below for setup procedure
on both the appliance and the HomeWhiz
Application.
a. If you are adding a device for the first
time, touch “Appliances” tab on the
HomeWhiz Application. Select “ADD AP-
PLIANCE” (touch here for setting up a
new appliance) button in the upper right
corner. Perform the setup by following
both the steps below and the steps in the
HomeWhiz Application.
b. To start the setup, make sure that your
machine is turned off. Press and hold the
On/Off button and the Remote Control
Function button simultaneously for 3
seconds to switch your machine to
HomeWhiz setup mode.
c. When the appliance is in HomeWhiz
setup mode, you will see an animation on
the display and the bluetooth icon will
flash until your machine gets paired with
smart device. Only programme knob will
be active in this mode. Other buttons will
be inactive.
d. Follow the instructions on the display of
HomeWhiz application.
EN / 35
e. Wait until the installation is complete.
When setup is complete, give your wash-
ing machine a name. Now, you can tap
and see the product you have added in
the HomeWhiz Application.
Your washing machine will automat-
ically turn off if you cannot realize the
setup successfully within 5 minutes.
In this case, you have to start the
setup process all over again. If the
problem continues, please contact
the Authorised Service.
You can use your washing machine
with more than one smart device. To
do this, download the HomeWhiz
app on the other smart device as
well. When you launch the app, you
will need to log in with the account
you previously created and paired
with your washing machine. Other-
wise, please read "Setting up a
washing machine that is connected
to someone else's account".
You need internet connection on
your smart device to proceed with
HomeWhiz setup. Otherwise, the
HomeWhiz application will not let
you finish the setup procedure suc-
cessfully. Please contact your inter-
net service provider if you are having
problems with your internet connec-
tion
HomeWhiz Application may require
you to type the product number
shown on the product label. You can
find the product label inside the ap-
pliance door. The product number is
located on this label.
6.15.2 Setting up a Washing Ma-
chine Connected to
Someone Else's Account
If the washing machine that you want to use
has been previously registered to the system
with someone else's account, you need to
establish a new connection between your
HomeWhiz App and the appliance.
a. Download HomeWhiz Application on the
new smart device you want to use.
b. Create a new account and log in to this
account on the HomeWhiz app.
c. Follow the steps described in HomeWhiz
Setup (HomeWhiz Setup) and proceed
with the setup procedure.
Since the HomeWhiz Feature and
Remote Control function on your ap-
pliance is operated via pairing using
Bluetooth technology only one
Homewhiz application can operate it
at a time.
EN / 36
6.15.3 Deleting the HomeWhiz Ac-
count Match
Follow the following steps in order to delete
a washing machine previously matched with
someone else’s account.
a. Turn on your machine by using the On/
Off button.
b. When your machine is running, push and
hold the Remote Control Function button
and End Time Setting buttons for 5
seconds.
c. You will hear warning sound from the
product to notify your request after the
countdown on the screen. Deleting the
match will take a few seconds.
After this operation, you cannot use the
HomeWhiz function of your washing ma-
chine until you do another setup.
Your product does not need to be connec-
ted to the internet in order to delete an ac-
count matching. Your request will be re-
ceived. This matching will be automatically
deleted when the product is first connected
to the internet.
6.15.4 Remote Control Function
and Using It
After HomeWhiz setup, bluetooth will auto-
matically turn on. To activate or deactivate
the Bluetooth connection, please see
Bluetooth 3’’.
If you turn off and on your machine while
bluetooth is active, it will automatically re-
connect. In cases such as paired device go-
ing off the range, bluetooth will automatically
turn off. For this reason, you will need to turn
on the bluetooth again if you want to use the
Remote Control function.
You can check the bluetooth symbol on the
display to track your connection status. If the
symbol is continuously on, you have
bluetooth connection. If the symbol is flash-
ing, the product is trying to connect. If the
symbol is off, you have no connection.
When the bluetooth connection is on
in your product, Remote Control
function will be selectable.
If the Remote Control function can-
not be selected, check the connec-
tion status. If the connection cannot
be established, repeat the initial
setup steps over the product.
WARNING: For safety reasons, the
product door will be locked and re-
main locked regardless of the oper-
ating mode of the product when the
Remote Control function is activ-
ated. If you want to open the door of
the product, you will need to turn the
programme selection knob or press
the remote control key to deactivate
the remote control function.
When you want to control your washing ma-
chine remotely, after the front lid is closed,
you need to activate the Remote Control
function by pressing the Remote Control
button while the programme knob is in the
Download Programme/Remote Control posi-
tion button on the control panel of your
washing machine. Once access is estab-
lished to the product, you will see a screen
similar to the one below.
When the Remote Control is enabled, you
can only manage the machine, turn it off and
follow the status through your washing ma-
chine. And all functions except child lock can
be managed through the application.
EN / 37
You can follow whether the Remote Control
function is On or Off through the function in-
dicator on the button.
If the Remote Control function is Off, all the
operations are handled on the washing ma-
chine and only status follow-up is allowed on
the application.
In the event that Remote Start function can-
not be turned on, appliance will make a
warning sound when you press the button.
This might happen in cases such as when
the appliance is turned on and there is no
paired smart device via bluetooth. Bluetooth
settings being Off or the washing machine's
door being open are examples for such
cases.
Once you activate this function on the wash-
ing machine, it will remain enabled apart
from certain conditions and allow you to
control your washing machine remotely via
bluetooth.
In certain cases, it deactivates itself for safety
reasons:
• When your washing machine undergoes a
power interruption.
• When programme knob is turned and a
different programme selected or appliance
is turned off.
6.15.5 Troubleshooting
If you are having trouble on controlling or
connecting, apply the following steps. Ob-
serve whether the problem persists or not
after the action you have performed.
a. Check whether your smart device is con-
nected to the relevant home network.
b. Restart the product application.
c. Turn bluetooth off and then on via user
control panel.
d. If the connection cannot be established
with the above processes, repeat the ini-
tial set-up settings on the washing ma-
chine.
If the problem persists, consult an Author-
ised Service Agent.
6.16 Drum Illumination
Your machine's drum illumination lights up
during program selection. The light will turn
off when you start the programme. If no pro-
gramme is started or no key is pressed
within 10 minutes during programme selec-
tion process, the drum illumination lamp will
turn off.
Your machine's drum illumination lights up
after programme has completed. It will go off
when you turn off your machine with the
Programme Selection Knob. The drum illu-
mination lamp will turn off if you do not press
any button within 10 minutes after the pro-
gramme has ended.
7 Maintenance and Cleaning
Please read the “Safety Instructions”
section first!
Service life of your product extends and fre-
quently experienced problems will be re-
duced if it is cleaned at regular intervals.
7.1 Cleaning the Detergent Drawer
When to clean
• When you open the dosing tank cover and
see a thickened non-fluid detergent or
softener,
• If you are not satisfied with the washing
results, it may be that the detergent or
softener has become stiff and therefore
cannot be taken into the washing area,
• If the liquid in the tank does not decrease
although dosing is selected and you do
not load detergents or softeners for a long
time,
• If you want to change the washing ingredi-
ents you have filled in the chamber (for ex-
ample, if you are not satisfied with the de-
tergent and do not want to use it) or if you
EN / 38
have done incorrect loading (for example,
if you have placed detergent or softener in
the detergent tank),
• If a different brand of detergent or softener
will be added,
• If a washing agent with different specifica-
tions (e.g. if detergent is added for col-
oured ones when there is detergent in the
tank for whites) is added,
• If a different-concentration washing agent
is added (to avoid wasting the previously
filled detergent, you can put them in the
powder detergent compartment in the
next washing and consume it by selecting
the «powder detergent active» position on
the screen.)
• If the new softener has the same specific-
ations but only a different scent, (it should
be noted that the scent of the mixture will
be different if it is added without cleaning
the remaining softener),
• If it is not going to be used for a long time
(e.g. at the time of moving to the summer
house and at the time of return, for 3
months or more), the liquid washing agent
may become denser and may become
stiffer at the end, and may not make dos-
ing although the system indicates full.
Cleaning:
Before starting cleaning, unplug your appli-
ance by pressing the On/Off button.
It is recommended to wear a suit-
able glove so that you do not come
into direct contact with the detergent
and other washing materials that you
will empty from the detergent
drawer.
a. Press the blue part in the middle of the
detergent drawer to pull it towards you
and remove it.
b. Remove the drain stick located at the
back of the drawer from its slot.
c. Place the slot behind the detergent
drawer to be emptied towards the inside
of the compartment to be emptied.
d. Gently push the drain stick into the slot
behind the detergent compartment.
e. The detergent will start to pour into the
container.
f. The same is carried out for the softener
compartment.
g. The guides holding the top cover of the
detergent drawer are removed with a flat-
head screwdriver (there are total of 6
guides, two each on the right, left and
back of the drawer) and the inside of the
drawer is washed.
EN / 39
h. After the completion of the washing pro-
cess, the cover is inserted to the drawer.
Make sure that all guides are in place. If
the guides do not fit, liquid may spill from
the drawer, or the detergent box may get
trapped in the drawer rail or move in diffi-
culty. Therefore, make sure that the
guides are firmly seated.
i. Insert the drain stick back into its slot in
the back of the drawer.
j. Refit the drawer by paying attention to its
slot and slides and push the drawer to
close. Once detergents and softeners are
added, they will be ready for use in dosed
programs.
7.2 Cleaning the Loading Door and
the Drum
For products with drum cleaning pro-
gramme, please see the Operating the
product section.
Repeat Drum Cleaning process in
every 2 months.
NOTICE: Use an anti-limescale suit-
able for the washing machines.
After every washing make sure that no for-
eign substance is left in the product.
If the holes on the door gasket shown in the
figure is blocked, open the holes using a
toothpick.
Foreign metal substances will cause rust
stains in the drum. Clean the stains on the
drum surface by using cleaning agents for
stainless steel.
Never use steel wool or wire wool. These will
damage the painted, chrome coated and
plastic surfaces.
We recommend you to wipe the door gasket
with a dry and clean cloth at the end of the
programme. This will remove residues on the
door gasket in your machine and prevent
formation of malodours.
7.3 Cleaning the Body and Control
Panel
Wipe the body of the product with soapy
water or non-corrosive mild gel detergents
as necessary, and dry with a soft cloth.
Use only a soft and damp cloth to clean the
control panel. Do not use cleaning products
that contain bleach
7.4 Cleaning the Water Intake Fil-
ters
There is a filter at the end of each water in-
take valve at the rear of the product and also
at the end of each water intake hose where
they are connected to the tap. These filters
prevent foreign substances and dirt in the
water to enter the product. Filters should be
cleaned if they are dirty.
a. Close the taps.
b. Remove the nuts of the water intake
hoses to access the filters on the water
intake valves and clean them with an ap-
propriate brush. If the filters are too dirty,
remove them from their places with a pli-
ers and clean in this way.
c. Take out the filters on the flat ends of the
water intake hoses together with the gas-
kets and clean thoroughly under running
water.
d. Replace the gaskets and filters carefully
and tighten their nuts by hand.
EN / 40
7.5 Draining Remaining Water and
Cleaning the Pump Filter
The filter system in your product prevents
solid items such as buttons, coins and fabric
fibres clogging the pump impeller during
draining of washing water. Thus, the water
will be drained without any problem and the
service life of the pump will extend.
If the product fails to drain water inside it, the
pump filter is clogged. Filter must be cleaned
whenever it is clogged or in every 3 months.
Water must be drained off first to clean the
pump filter.
In addition, prior to transporting the product
(e.g., when moving to another house) water
should be drained completely.
NOTICE:
Foreign substances left in the pump
filter may damage your product or
may cause noise problem.
In regions where freezing is possible,
the tap must be closed, system
hose must be removed and the wa-
ter inside the product must be
drained when the product is not in
use.
After each use, turn off the tap to
which the mains hose is connected.
In order to clean the dirty filter and drain
the water:
a. Unplug the product to cut off the supply
power.
Temperature of the water inside the
product may rise up to 90 ºC. To
avoid the risk of scalding, clean the
filter after the water inside the
product is cooled down.
b. Open the filter cover.
c. Follow the below procedures in order to
drain water.
If the product has an emergency water
draining hose, in order to drain the wa-
ter:
• Pull the emergency draining hose out of its
seat.
• Place the end of the hose in a large con-
tainer. Drain the water into the container
by pulling out the plug at the end of the
hose. When the container is filled, close
the end of the hose with the plug. Drain all
water by repeating the procedure spe-
cified above after draining the container.
• When the water drain is finished, close the
end with the plug again and fix the hose in
its place.
• Unscrew the pump filter.
a. Clean any residues inside the filter as well
as fibres, if any, around the pump im-
peller region.
b. Replace the filter.
c. If the filter cap is composed of two
pieces, close the filter cap by pressing on
the tab. If it is one piece, seat the tabs in
the lower part into their places first, and
then press the upper part to close.
8 Troubleshooting
Please read the “Safety Instructions”
section first!
EN / 41
Programmes do not start after the load-
ing door is closed.
• Start / Pause /Cancel button might not be
pressed. >>> * Press the Start / Pause /
Cancel button.
• It may be difficult to close the loading door
in case of excessive loading. >>> Reduce
the amount of laundry and make sure that
the loading door is closed properly.
Programme cannot be started or selec-
ted.
• The product has switched to self-protec-
tion mode due to a supply problem (line
voltage, water pressure, etc.). >>> De-
pending on the product model, select an-
other program by turning the Program Se-
lection button or pressing and holding the
On/Off button for 3 seconds to cancel the
program. Previous programme will be can-
celled. See Cancelling the Programme
Water inside the product.
• Some water has remained in the product
due to the quality control processes in the
production. >>> This is not a failure; water
is not harmful to the product.
The product does not take water in.
• Tap is turned off. >>> Turn on the taps.
• Water inlet hose is bent. >>> Flatten the
hose.
• Water inlet filter is clogged. >>> Clean the
filter.
• Loading door is not closed. >>> Close the
door.
The product does not drain water.
• Water drain hose is clogged or twisted.
>>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the
pump filter.
Product vibrates or makes noise.
• Product is standing unbalanced. >>> Ad-
just the stands to balance the product.
• A hard substance has entered into the
pump filter. >>> Clean the pump filter.
• Transportation safety bolts are not re-
moved. >>> Remove the transportation
safety bolts.
• Laundry quantity in the product is too little.
>>> Add more laundry to the product.
• Excessive laundry is loaded in the product.
>>> Take out some of the laundry from
the product or distribute the load by hand
to balance it homogeneously in the
product.
• Product is leaning on a rigid item. >>>
Make sure that the product is not leaning
on anything.
There is water leaking from the bottom
of the product.
• Water drain hose is clogged or twisted.
>>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the
pump filter.
Product stopped shortly after the pro-
gramme started.
• Machine has stopped temporarily due to
low voltage. >>> Product will resume run-
ning when the voltage restores to the nor-
mal level.
Product directly drains the water it
takes in.
• Draining hose is not at adequate height.
>>> Connect the water draining hose as
described in the user manual.
No water can be seen in the product
during washing.
• Water is inside the invisible part of the
product. >>> This is not a failure.
Loading door cannot be opened.
• Loading door lock is activated because of
the water level in the product. >>> Drain
the water by running the Pump or Spin
programme.
• Product is heating up the water or it is at
the spinning cycle. >>> Wait until the pro-
gramme completes.
• Loading door may be stuck because of
the pressure it is subjected to. >>> Grab
the handle and push and pull the loading
door to release and open it.
• If there is no power, loading door of the
product will not open. >>> To open the
loading door, open the pump filter cap and
EN / 42
pull down the emergency handle posi-
tioned at the rear side of the said cap. See
Loading Door Lock [}32]
Washing takes longer than specified in
the user manual. (*)
• Water pressure is low. >>> Product waits
until taking in adequate amount of water to
prevent poor washing quality due to the
decreased amount of water. Therefore, the
washing time extends.
• Voltage is low. >>> Washing time is pro-
longed to avoid poor washing results
when the supply voltage is low.
• Input temperature of water is low. >>> Re-
quired time to heat up the water extends
in cold seasons. Also, washing time can
be lengthened to avoid poor washing res-
ults.
• Number of rinses and/or amount of rinsing
water have increased. >>> Product in-
creases the amount of rinsing water when
good rinsing is needed and adds an extra
rinsing step if necessary.
• Excessive foam has occurred and auto-
matic foam absorption system has been
activated due to too much detergent us-
age. >>> Use recommended amount of
detergent.
Programme duration does not count-
down. (On models with display) (*)
• Timer may stop during water intake. >>>
Timer indicator will not countdown until the
product takes in adequate amount of wa-
ter. The product will wait until there is suffi-
cient amount of water to avoid poor wash-
ing results due to lack of water. Timer in-
dicator will resume countdown after this.
• Timer may stop during heating step. >>>
Timer indicator will not countdown until the
product reaches the selected temperature.
• Timer may stop during spinning step. >>>
Automatic unbalanced load detection sys-
tem is activated due to the unbalanced
distribution of the laundry in the product.
Programme duration does not count-
down. (*)
• There is unbalanced load in the product.
>>> Automatic unbalanced load detection
system is activated due to the unbalanced
distribution of the laundry in the product.
Product does not switch to spinning
step. (*)
• There is unbalanced load in the product.
>>> Automatic unbalanced load detection
system is activated due to the unbalanced
distribution of the laundry in the product.
• The product will not spin if water is not
drained completely. >>> Check the filter
and the draining hose.
• Excessive foam has occurred and auto-
matic foam absorption system has been
activated due to too much detergent us-
age. >>> Use recommended amount of
detergent.
Washing performance is poor: Laundry
turns gray. (**)
• Insufficient amount of detergent has been
used over a long period of time. >>> Use
the recommended amount of detergent
appropriate for water hardness and the
laundry.
• Washing has been made at low temperat-
ures for a long time. >>> Select the proper
temperature for the laundry to be washed.
• Insufficient amount of detergent is used
with hard water. >>> Using insufficient
amount of detergent with hard water
causes the soil to stick on the cloth and
this turns the cloth into gray in time. It is
difficult to eliminate graying once it hap-
pens. Use the recommended amount of
detergent appropriate for water hardness
and the laundry.
• Excessive amount of detergent is used.
>>> Use the recommended amount of de-
tergent appropriate for water hardness
and the laundry.
EN / 43
Washing performance is poor: Stains
persist or the laundry is not whitened.
(**)
• Insufficient amount of detergent is used.
>>> Use the recommended amount of de-
tergent appropriate for water hardness
and the laundry.
• Excessive laundry is loaded in. >>> Do not
load the product in excess. Load with
amounts recommended in the "Pro-
gramme and consumption table".
• Wrong programme and temperature were
selected. >>> Select the proper pro-
gramme and temperature for the laundry
to be washed.
• Wrong type of detergent is used. >>> Use
original detergent appropriate for the
product.
• Excessive amount of detergent is used.
>>> Put the detergent in the correct com-
partment. Do not mix the bleaching agent
and the detergent with each other.
Washing performance is poor: Oily
stains appeared on the laundry. (**)
• Regular drum cleaning is not applied. >>>
Clean the drum regularly. For this proced-
ure, see Cleaning the Loading Door and
the Drum [}39]
Washing performance is poor: Clothes
smell unpleasantly. (**)
• Odours and bacteria layers are formed on
the drum as a result of continuous wash-
ing at lower temperatures and/or in short
programmes. >>> Leave the detergent
drawer as well as the loading door of the
product ajar after each washing. Thus, a
humid environment favourable for bacteria
cannot occur in the machine
Colour of the clothes faded. (**)
• Excessive laundry was loaded in. >>> Do
not load the product in excess.
• Detergent in use is damp. >>> Keep de-
tergents closed in an environment free of
humidity and do not expose them to ex-
cessive temperatures.
• A higher temperature was selected. >>>
Select the proper programme and temper-
ature according to the type and soiling de-
gree of the laundry.
Washing machine does not rinse well.
• The amount, brand and storage conditions
of the detergent used are inappropriate.
>>> Use a detergent appropriate for the
washing machine and your laundry. Keep
detergents closed in an environment free
of humidity and do not expose them to ex-
cessive temperatures.
• Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected, the product can take
this detergent during rinsing or softener
step. Put the detergent in the correct
compartment.
• Pump filter is clogged. >>> Check the fil-
ter.
• Draining hose is folded. >>> Check the
drain hose.
Laundry became stiff after washing. (**)
• Insufficient amount of detergent is used.
>>> Using insufficient amount of detergent
for the water hardness can cause the
laundry to become stiff in time. Use appro-
priate amount of detergent according to
the water hardness.
• Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected, the product can take
this detergent during rinsing or softener
step. Put the detergent in the correct
compartment.
• Detergent was mixed with the softener.
>>> Do not mix the softener with deter-
gent. Wash and clean the drawer with hot
water.
Laundry does not smell like the
softener. (**)
• Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected product, the can take
this detergent during rinsing or softener
EN / 44
step. Wash and clean the drawer with hot
water. Put the detergent in the correct
compartment.
• Detergent was mixed with the softener.
>>> Do not mix the softener with deter-
gent. Wash and clean the drawer with hot
water.
• Softener dosage setting may be in low
level. >>> Increase the softener dosage
amount by one level. See "Automatic
Dosage Setting".
Detergent residue in the detergent
drawer. (**)
• Detergent was put in wet drawer. >>> Dry
the detergent drawer before putting in de-
tergent.
• Detergent has gotten damp. >>> Keep
detergents closed in an environment free
of humidity and do not expose them to ex-
cessive temperatures.
• Water pressure is low. >>> Check the wa-
ter pressure.
• The detergent in the main wash compart-
ment got wet while taking in the prewash
water. Holes of the detergent compart-
ment are blocked. >>> Check the holes
and clean if they are clogged.
• There is a problem with the detergent
drawer valves. >>> Call the Authorised
Service Agent.
• Detergent was mixed with the softener.
>>> Do not mix the softener with deter-
gent. Wash and clean the drawer with hot
water.
• Regular drum cleaning is not applied. >>>
Clean the drum regularly. For this proced-
ure, see Cleaning the Loading Door and
the Drum [}39]
Too much foam forms inside the
product. (**)
• Improper detergents for the washing ma-
chine is used. >>> Use detergents appro-
priate for the washing machine.
• Excessive amount of detergent is used.
>>> Use only sufficient amount of deter-
gent.
• Detergent was stored under improper
conditions. >>> Store detergent in a
closed and dry location. Do not store in
excessively hot places.
• Some meshed laundry such as tulle may
foam too much because of their texture.
>>> Use smaller amounts of detergent for
this type of item.
• Detergent was put in the wrong compart-
ment. >>>Make sure you place the deter-
gent in the appropriate compartment.
Foam is overflowing from the detergent
drawer.
• Too much detergent is used. >>> Mix 1
tablespoonful softener and ½ l water and
pour into the main wash compartment of
the detergent drawer. >>> Put detergent
into the product suitable for the pro-
grammes and maximum loads indicated in
the “Programme and consumption table”.
When you use additional chemicals (stain
removers, bleaches and etc.), reduce the
amount of detergent.
Laundry remains wet at the end of the
programme. (*)
• Excessive foam has occurred and auto-
matic foam absorption system has been
activated due to too much detergent us-
age. >>> Use recommended amount of
detergent.
(*) The product does not switch to spinning
step when the laundry is not evenly distrib-
uted in the drum to prevent any damage to
the product and to its surrounding environ-
ment. Laundry should be rearranged and re-
spun.
(**) Regular drum cleaning is not applied.
Clean the drum regularly. See Cleaning the
Loading Door and the Drum [}39]
If you cannot eliminate the problem
although you follow the instructions
in this section, consult your dealer or
the Authorised Service Agent. Never
try to repair a nonfunctional product
yourself.
EN / 45
Check the HomeWhiz section for the
relevant troubleshooting information.
EN / 46
