HFS1000 User Manual

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HFS1000 NoN-coNtact iNfrared thermometer

How to make a claim under Warranty in Australia

Oricom has a simple warranty process for you to follow:

• Please call or email our Customer Support Team, contact details follow.

• ACustomerSupportTeammemberwillverifyaftertroubleshootingwithyouif your product qualifies under

warranty. If so, they will give you a Product Return Authorisation number.

• WewillthenemailorfaxaReturnAuthorisationformandaRepairNotice(ifnecessary),togetherwithinstructions

on how to return the goods for warranty service.

Please note that if a Customer Support Team member advises that your product does not qualify for return, this

warranty does not apply to your product.

Products that are authorised to be returned to Oricom in Australia must include all of the following:

• AcompletedReturnAuthorisationform

• AcopyofyourProofofPurchase(pleasekeepyouroriginalcopy)

• Thefaultyproduct,includingallaccessories.

Send the approved returns to:

Oricom International Pty Ltd

Locked Bag 658

South Windsor NSW 2756 Australia

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User Manual - Page 32