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en FAQs
18
17.2 Noises
Question Answer
Why can I hear noises
while I'm cooking?
¡ Noises may be generated while using the hob depending on the base material of
the cookware. These noises are normal for induction technology. They do not in-
dicate that there is a fault.
Possible noises ¡ A deep humming noise similar to a transformer: Occurs when cooking at a high
power level. This noise disappears or becomes quieter when you reduce the
power level.
¡ A quiet whistling noise: This can be heard when the cookware is empty. This
noise disappears when you add water or food to the cookware.
¡ Crackling: This noise occurs when the cookware is made from different multilayer
materials, or if you use cookware of different sizes and different materials. The
loudness of the noise can vary depending on the quantity of food being cooked
or the cooking method.
¡ Loud whistling noises: These may arise if you are operating two cooking zones
at the same time and at the maximum power level. These whistling noises disap-
pear or become quieter when you reduce the power level.
¡ Fan noises: The hob is equipped with a fan that switches on automatically at high
temperatures. The fan may also continue to run after you have switched the hob
off if the temperature measured is still too high.
17.3 Items of cookware
Question Answer
Which cookware is suitable
for the induction hob?
¡ You can find more information on which items of cookware are compatible with in-
duction cooking in
→"Suitable cookware", Page6.
Why is the cooking zone
not heating up and why is
the heat setting flashing?
¡ The cookware is on a different cooking zone to the one that has been switched
on.
Ensure that you have switched on the correct cooking zone for the cookware.
¡ The cookware is too small for the cooking zone that is switched on or it is not
suitable for induction cooking. Ensure that the cookware is suitable for induction
cooking and that it is placed on the cooking zone which best corresponds to its
size.
You can find more information about this under
→"Suitable cookware", Page6.
Why is it taking so long for
the cookware to heat up or
why is it not heating up suf-
ficiently despite being on a
high power setting?
¡ The cookware is too small for the cooking zone that is switched on or it is not
suitable for induction cooking. Ensure that the cookware is suitable for induction
cooking and that it is placed on the cooking zone which best corresponds to its
size.
You can find more information about this under
→"Suitable cookware", Page6.
17.4 Cleaning
Question Answer
How can I clean the hob? ¡ You can achieve the best results by using special glass-ceramic cleaning
products. Do not use harsh or abrasive cleaning products, dishwater detergent
(concentrated) or scouring pads.
You can find more information about this under
→"Cleaning and servicing", Page14.
There is water in the cab-
inet underneath the hob.
¡ Check whether the overflow container is full.
You can find further information about cleaning and caring for the hob under
→"Cleaning and servicing", Page14.
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