
Owner’s Manual
164D3333P189 49-8962-2 01-00 JR
Coil Top and
Radiant Top Models
Electric Ranges
Range
Safety Information
Anti-Tip Device . . . . . . . . . . . . . . . . . 4
Safety Precautions . . . . . . . . . . . . 5–7
Oven . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Self-Cleaning Oven . . . . . . . . . . . . . . 9
Surface Units . . . . . . . . . . . . . . 10–12
Operating Instructions
Using the Surface Units . . . . . 13–16
Using the Oven . . . . . . . . . . . . .17–29
Using CircuWave™ . . . . . . . . . .22–23
Using the Clock and Timer . . . . . .24
Timed Baking and Roasting . . . . .25
Oven Thermostat . . . . . . . . . . .26, 27
Using the Self-Cleaning
Oven . . . . . . . . . . . . . . . . . . . . . .28, 29
Care and Cleaning . . . . . . . . . .30–38
Installation Instructions
Before You Begin . . . . . . . . . . . . . . 39
Preparing the Opening . . . . . . . . . 40
Flooring . . . . . . . . . . . . . . . . . . . . . . 41
Electrical Connection . . . . . . . 41–46
Anti-Tip Bracket . . . . . . . . . . . . . . .47
Leveling . . . . . . . . . . . . . . . . . . . . . . 47
Troubleshooting Tips
Before You Call
For Service . . . . . . . . . . . . . . . . . 48–54
Customer Service
Product Registration . . . . . . . . 61, 62
Warranty . . . . . . . . . . . . . . . . . . . . . 63
Service Telephone
Numbers . . . . . . . . . . . . . . Back Cover
www.geappliances.com

2
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label behind the range door or
behind the storage drawer.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain
service under the warranty.
IMPORTANT!
Fill out the Consumer Product Registration Card.
Two easy ways to register your appliance!
■ Through the internet at www.geappliances.com
■ Complete and mail the enclosed Product
Registration Card
A Service Partnership.

3
Troubleshooting TipsInstallation Instructions
Customer Service
Operating InstructionsSafety Information
Inside you will find many helpful hints on how to use and
maintain your range properly. Just a little preventive care
on your part can save you a great deal of time and money
over the life of your range.
READ THIS MANUAL
You’ll find many answers to common problems in the
Before You Call For Service
section. If you review our chart
of
Troubleshooting Tips
first, you may not need to call for
service at all.
If you do need service, you can relax knowing help is only
a phone call away. A list of toll-free customer service
numbers is included in the back section of this manual.
Or you can always call the GE Answer Center® at
800.626.2000, 24 hours a day, 7 days a week.
IF YOU NEED SERVICE

All ranges can tip and injury could result.
To prevent accidental tipping of the range, attach it to the
wall and floor by installing the Anti-Tip device supplied.
To check if the device is installed and engaged properly,
remove the storage drawer and inspect the rear leveling
leg. Make sure it fits securely into the slot.
If you pull the range out from the wall for any reason,
make sure the device is properly engaged when
you push the range back against the wall. If it is not,
there is a possible risk of the range tipping over and
causing injury if you or a child stand, sit or lean on
an open door.
Please refer to the Anti-Tip device information in this
manual. Failure to take this precaution could result in
tipping of the range and injury.
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
4
WARNING!
For your safety, the information in this manual must be
followed to minimize the risk of fire or explosion, electric
shock, or to prevent property damage, personal injury,
or loss of life.
WARNING
ANTI-TIP DEVICE
IMPORTANT SAFETY NOTICE
The California Safe Drinking Water and Toxic Enforcement
Act requires the Governor of California to publish a list of
substances known to the state to cause cancer, birth
defects or other reproductive harm, and requires
businesses to warn customers of potential exposure to
such substances.
The fiberglass insulation in self-clean ovens gives off a very
small amount of carbon monoxide during the cleaning
cycle. Exposure can be minimized by venting with an open
window or using a ventilation fan or hood.
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service

Use this appliance only for its intended purpose as
described in this Owner’s Manual.
When using electrical appliances, basic safety precautions
should be followed, including the following:
■ Be sure your appliance
is properly installed
and grounded by a
qualified technician in
accordance with the
provided installation
instructions.
■ Do not attempt to
repair or replace any
part of your range
unless it is specifically
recommended in this
manual. All other
servicing should be
referred to a qualified
technician.
■ Before performing any
service, disconnect the
range power supply at
the household
distribution panel by
removing the fuse or
switching off the circuit
breaker.
■ Do not leave children
alone—children should
not be left alone or
unattended in an area
where an appliance is
in use. They should
never be allowed to sit
or stand on any part of
the appliance.
■ Do not allow anyone
to climb, stand or hang
on the door, storage
drawer or cooktop.
They could damage the
range and even tip it
over, causing severe
personal injury.
■ Do not store flammable
materials in an oven or
near the cooktop.
■
CAUTION:
Items of
interest to children
should not be stored in
cabinets above a range
or on the backsplash
of a range—children
climbing on the range
to reach items could be
seriously injured.
■ Never wear loose-fitting
or hanging garments
while using the
appliance. Be careful
when reaching for
items stored over the
range. Flammable
material could be
ignited if brought in
contact with hot surface
units or heating
elements and may
cause severe burns.
SAFETY PRECAUTIONS
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
5

■Use only dry pot
holders—moist or damp
pot holders on hot
surfaces may result in
burns from steam. Do
not let pot holders
touch hot surface units
or heating elements.
Do not use a towel or
other bulky cloth.
■For your safety, never
use your appliance
for warming or heating
the room.
■Do not store or use
combustible materials,
gasoline or other
flammable vapors and
liquids in the vicinity
of this or any other
appliance.
■Keep the hood and
grease filters clean
to maintain good
venting and to avoid
grease fires.
■Do not let cooking
grease or other
flammable materials
accumulate in or near
the range.
■Do not use water on
grease fires. Never pick
up a flaming pan. Turn
the controls off.
Smother a flaming
pan on a surface unit
by covering the pan
completely with a
well-fitting lid, cookie
sheet or flat tray. Use a
multi-purpose dry
chemical or foam-type
fire extinguisher.
Flaming grease outside
a pan can be put out by
covering it with baking
soda or, if available, by
using a multi-purpose
dry chemical or
foam-type fire
extinguisher.
Flame in the oven
can be smothered
completely by closing
the oven door and
turning the oven
off or by using a
multi-purpose dry
chemical or foam-type
fire extinguisher.
WARNING!
SAFETY PRECAUTIONS
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
6
Operating Instructions
Installation Instructions
Safety Information
Troubleshooting TipsCustomer Service

7
Troubleshooting TipsInstallation Instructions
Customer Service
Operating InstructionsSafety Information
■Do not touch the surface
units, the heating
elements or the interior
surface of the oven.
These surfaces may be
hot enough to burn even
though they are dark in
color. During and after
use, do not touch, or let
clothing or other
flammable materials
contact, the surface
units, areas nearby the
surface units or any
interior area of the oven;
allow sufficient time for
cooling first.
Potentially hot surfaces
include the cooktop,
areas facing the
cooktop, oven vent
opening, surfaces near
the opening, crevices
around the oven door
and metal trim parts
above the door.
REMEMBER :
The inside
surface of the oven may
be hot when the door is
opened.
COOK MEAT AND POULTRY
THOROUGHLY…
Cook meat and poultry thoroughly—meat to at least an INTERNAL
temperature of 160°F. and poultry to at least an INTERNAL
temperature of 180°F. Cooking to these temperatures usually
protects against foodborne illness.

■Stand away from the
range when opening
the oven door. Hot
air or steam which
escapes can cause
burns to hands, face
and/or eyes.
■ Do not heat unopened
food containers.
Pressure could build up
and the container could
burst, causing an injury.
■Keep the oven vent
unobstructed.
■Keep the oven free
from grease buildup.
■Place the oven shelf in
the desired position
while the oven is cool.
If shelves must be
handled when hot,
do not let pot holder
contact the heating
elements.
■Pulling out the shelf
to the stop-lock is a
convenience in lifting
heavy foods. It is also
a precaution against
burns from touching
hot surfaces of the
door or oven walls.
■When using cooking
or roasting bags in
the oven, follow the
manufacturer’s
directions.
■Do not use the oven
to dry newspapers. If
overheated, they can
catch on fire.
■Do not use the oven
for a storage area.
Items stored in an
oven can ignite.
■Do not leave paper
products, cooking
utensils or food in the
oven when not in use.
WARNING!
OVEN
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
8
Operating Instructions
Installation Instructions
Safety Information
Troubleshooting TipsCustomer Service

9
Troubleshooting TipsInstallation Instructions
Customer Service
Operating InstructionsSafety Information
■Do not clean the door
gasket. The door gasket
is essential for a good
seal. Care should be
taken not to rub,
damage or move
the gasket.
■Clean only parts listed
in this Owner’s Manual.
■Do not use oven
cleaners on self-clean
models. No commercial
oven cleaner or oven
liner protective coating
of any kind should be
used in or around any
part of the oven.
Residue from oven
cleaners will damage
the inside of the oven
when the self-clean
cycle is used.
■Before self-cleaning
the oven, remove the
broiler pan, grid and
other cookware.
■Be sure to wipe up
excess spillage before
starting the self-
cleaning operation.
■If the self-cleaning
mode malfunctions,
turn the oven off
and disconnect the
power supply. Have
it serviced by a
qualified technician.
SELF-CLEANING OVEN
(on some models)

■Never leave the surface
units unattended at
high heat settings.
Boilovers cause
smoking and greasy
spillovers that may
catch on fire.
■Use little fat for
effective shallow or
deep fat frying. Filling
the pan too full of fat
can cause spillovers
when food is added.
■If a combination of oils
or fats will be used in
frying, stir together
before heating, or as
fats melt slowly.
■Always heat fat slowly,
and watch as it heats.
■ Only certain types of
glass, glass ⁄ceramic,
earthenware or other
glazed containers are
suitable for cooktop
service; others may
break because of the
sudden change in
temperature.
■ To minimize the
possibility of burns,
ignition of flammable
materials and spillage,
the handle of a
container should be
turned toward the
center of the range
without extending over
nearby surface units.
■ Always turn the surface
units off before
removing cookware.
■When flaming foods
under the hood, turn
the fan on.
■Use a deep fat
thermometer whenever
possible to prevent
overheating fat beyond
the smoking point.
■Keep an eye on foods
being fried at high or
medium high heat
settings.
■Foods for frying should
be as dry as possible.
Frost on frozen foods
or moisture on fresh
foods can cause hot fat
to bubble up and over
the sides of the pan.
Use proper pan size—select cookware having flat bottoms
large enough to cover the surface unit heating element.
The use of undersized cookware will expose a portion of
the surface unit to direct contact and may result in ignition
of clothing. Proper relationship of cookware to surface unit
will also improve efficiency.
WARNING!
SURFACE UNITS–ALL MODELS
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
10
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service

Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
11
■When the cooktop
is cool, use only the
recommended cleaning
cream to clean the
cooktop.
■To avoid possible
damage to the cooking
surface, do not apply
cleaning cream to
the glass surface
when it is hot.
■After cleaning, use a dry
cloth or paper towel to
remove all cleaning
cream residue.
■Read and follow all
instructions and
warnings on the
cleaning cream labels.
■Never use the glass
cooktop surface as a
cutting board.
■Avoid scratching
the glass cooktop.
The cooktop can
be scratched with
items such as sharp
instruments, rings or
other jewelry and rivets
on clothing.
■Do not place or store
items that can melt or
catch fire on the glass
cooktop, even when it is
not being used.
■Do not operate the
radiant surface units if
the glass is broken.
Spillovers or cleaning
solution may penetrate
a broken cooktop and
create a risk of electrical
shock. Contact a
qualified technician
immediately should
your glass cooktop
become broken.
■Be careful when placing
spoons or other stirring
utensils on glass
cooktop surface when it
is in use. They may
become hot and could
cause burns.
■Clean the cooktop with
caution. If a wet sponge
or cloth is used to wipe
spills on a hot surface
unit, be careful to avoid
steam burns. Some
cleaners can produce
noxious fumes if
applied to a hot surface.
NOTE:
We recommend
that you avoid wiping
any surface unit areas
until they have cooled
and the indicator light
has gone off. Sugar
spills are the exception
to this. Please see
Cleaning the glass
cooktop
section.
Use care when touching the cooktop. The glass surface
of the cooktop will retain heat after the controls have been
turned off.
WARNING!
RADIANT SURFACE UNITS
(on some models)

■ Clean the cooktop
with caution. If a wet
sponge is used to wipe
spills on a hot cooktop,
be careful to avoid
steam burns.
■ To avoid the possibility
of a burn or electric
shock, always be certain
that the controls for all
surface units are at the
OFF
position and all
coils are cool before
attempting to lift or
remove a unit.
■ Do not immerse or soak
the removable surface
units. Do not put them
in a dishwasher.
■ Be sure the drip pans
and the vent duct are
not covered and are in
place. Their absence
during cooking could
damage range parts
and wiring.
■ Do not use aluminum
foil to line the drip
pans or anywhere in
the oven except as
described in this
manual. Misuse could
result in a shock, fire
hazard or damage to
the range.
WARNING!
COIL SURFACE UNITS
(on some models)
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
12
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Read and follow this Safety
Information carefully.
SAVE THESE INSTRUCTIONS

Using the surface units.
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
13
How to Set
Push the knob in and turn in either direction to the
setting you want.
At both
OFF
and
HI
the control
clicks
into position.
You may hear slight
clicking
sounds during cooking,
indicating the control is keeping the power level you set.
Be sure you turn the control knob
to OFF when you finish cooking.
(appearance may vary)
Indicator Lights
(on radiant glass models only)
A
HOT
indicator light will glow when any radiant element
is turned on, and will remain on until the surface is cool
enough to touch.
A
SURFACE UNITS
on indicator light will glow when any
surface unit is on.
NOTE: The SURFACE UNITS on indicator light may glow between
the surface control settings of LO and OFF, but there is no power
to the surface units.

Using the radiant surface units
(on some models)
14
Operating Instructions
Installation Instructions
Safety Information
Troubleshooting TipsCustomer Service
Do not slide cookware across the cooktop
because it can scratch the glass—the glass is
scratch resistant, not scratch proof.
,,
,,,,,,
,,,,,,,,,,
,,,,,,,,,,,
,,,,,,,,,,
,,,,,,,
,,,,
DRAGGING
About the radiant surface units…
The radiant cooktop features heating units beneath a
smooth glass surface.
NOTE: A slight odor is normal when a new cooktop is used for the
first time. It is caused by the heating of new parts and insulating
materials and will disappear in a short time.
The surface unit will cycle on and off to maintain your
selected control setting.
It is safe to place hot cookware from the oven or surface
on the glass surface when the surface is cool.
Even after the surface units are turned off, the glass
cooktop retains enough heat to continue cooking. To
avoid over-cooking, remove pans from the surface units
when the food is cooked. Avoid placing anything on the
surface unit until it has cooled completely.
■
Water stains (mineral deposits) are removable using the
cleaning cream or full strength white vinegar.
■
Use of window cleaner may leave an iridescent film on the
cooktop. The cleaning cream will remove this discoloration.
■
Don’t store heavy items above the cooktop. If they drop onto the
cooktop, they can cause damage.
■
Do not use the surface as a cutting board.
,,,,,,
,,,,,,,,,
,,,,,,,,,,,
,,,,,,,,,,
,,,,,,,
,,,
SURFACE
COOKING
Never cook directly on the glass.
Always use cookware.
,,
,,,,,,
,,,,,,,,,
,,,,,,,,,,
,,,,,,,,,,
,,,,,,,
,,,
OFF CENTER
Always place the pan in the center of
the surface unit you are cooking on.

Troubleshooting TipsInstallation Instructions
Customer Service
Operating InstructionsSafety Information
Selecting types of cookware
for radiant glass cooktop models.
The following information will help you choose cookware which
will give good performance on glass cooktops.
Stainless Steel:
recommended
Aluminum:
heavy weight recommended
Good conductivity. Aluminum residues sometimes
appear as scratches on the cooktop, but can be removed
if cleaned immediately. Because of its low melting point,
thin weight aluminum should not be used.
Copper Bottom:
recommended
Copper may leave residues which can appear as
scratches. The residues can be removed, as long as the
cooktop is cleaned immediately. However, do not let
these pots boil dry. Overheated metal can bond to glass
cooktops. An overheated copper bottom pot will leave a
residue that will permanently stain the cooktop if not
removed immediately.
Porcelain Enamel Covered Cast Iron:
recommended
As long as the cookware is covered completely with
porcelain enamel, this cookware is recommended.
Caution is recommended for cast iron cookware that is
not completely covered with smooth porcelain enamel,
as it may scratch the glass ceramic cooktop.
Glass-ceramic:
usable, but not recommended
Poor performance. May scratch the surface.
Stoneware:
usable, but not recommended
Poor performance. May scratch the surface.
Check pans for flat bottoms by
using a straight edge.
Pans with rounded, curved, ridged
or warped bottoms are not
recommended.
15

Selecting types of cookware
for coil cooktop models.
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
The following information will help you choose cookware which
will give good performance on coil cooktops.
Wok Cooking
We recommend that you use only a flat-bottomed wok. They are
available at your local retail store.
Do not use woks that have support rings. Use of these
types of woks, with or without the ring in place, can be
dangerous. Placing the ring over the surface unit will
cause a build-up of heat that will damage the porcelain
cooktop. Do not try to use such woks without the ring.
You could be seriously burned if the wok tipped over.
Use only flat-bottomed woks.
Surface Cookware Tips
Use medium- or heavy-weight cookware. Aluminum
cookware conducts heat faster than other metals.
Cast-iron and coated cast-iron cookware are slow to
absorb heat, but generally cook evenly at low to medium
heat settings. Steel pans may cook unevenly if not
combined with other metals.
For best cooking results, pans should be flat on the
bottom. Match the size of the saucepan to the size of the
surface unit. The pan should not extend over the edge
of the surface unit more than 1 inch.
Not over 1 inch
1″
16

Using the oven controls.
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
Throughout this manual, features and appearance may vary from your model.
Clock and Timer Features
COOK TIME ON/OFF Pad
Press this pad and then press the
HOUR
and
MIN.
pads to set
the amount of time you want your food to cook. Turn the
Oven Temperature knob to the desired temperature.
The oven will shut off when the Cook Time has run out.
TIMER ON/OFF Pad
Press this pad to select the timer feature.
AUTOMATIC OVEN Light
This lights anytime the oven has been programmed.
HOUR and MIN. Pads
These pads allow you to set times up to 11 hours
and 59 minutes.
TEMP RECALL
Press the
–
pad above
TEMP RECALL
to display the selected
oven temperature.
Display
Shows the time of day and the time set for the timer.
CLOCK Pad
Press this pad before setting the clock.
START TIME ON/OFF Pad
Press this pad and the
HOUR
and
MIN.
pads to delay the
starting of your oven up to 11 hours and 59 minutes.
SET TIME +/- Pads
These pads allow you to set the clock and timer.
17
Your model may have one of the above type of timers.

Using the oven controls.
(on some models)
18
On some models you may use the oven light switch to turn
the light on and off when the door is closed.
OVEN ON Light
Glows anytime the oven is heating. The light will flash when
the oven automatically turns off to remind you to turn the
Oven Temperature knob to
OFF
.
CLEAN Light
Glows when the oven is in the self-clean cycle. After the self-
clean cycle, the light will flash. Unlatch the door and turn
the Oven Temperature knob to
OFF
. If the door will not
unlatch, wait approximately 30 minutes and try again.
NOTE: Do not lock the oven door with the latch during cooking.
The latch is used for self-cleaning only. Never force the latch handle.
You may damage the door lock.
PREHEATED Light
Glows when the oven reaches your selected temperature.
Oven Temperature Knob
Turn this knob to the setting you want. (On some models,
you must push the knob in before turning.) On some
models, the temperature will be displayed to indicate
setting. The display will change back to time after a few
seconds.
On some models, the oven will automatically shut off after 12 hours.
On models with touch pad clock controls this feature may be deactivated to
allow the oven to be left on for more than 12 hours.
To deactivate or reactivate the Automatic Oven Shut-Off, press and hold
both the MIN. +/
–
pads for about 4 seconds.
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Throughout this manual, features and appearance may vary from your model.
Oven Control Settings

Using the oven.
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
19
Before you begin…
To avoid possible burns, place the shelves in the desired position
before you turn the oven on.
The shelves have stop-locks, so that when placed
correctly on the supports, they will stop before coming
completely out, and will not tilt.
When placing and removing cookware, pull the shelf
out to the bump on the shelf support.
To remove a shelf,
pull it toward you, tilt the front end up
and pull it out.
To replace,
place the end of the shelf (stop-locks) on the
support, tilt up the front and push the shelf in.
The oven has 4 shelf positions.
A
B
C
D
How to Set the Oven for Baking or Roasting
Turn the Oven Temperature knob to the
temperature you desire. (On some models, you
must push the knob in before turning.)
Check food for doneness at minimum time on
recipe. Cook longer if necessary.
Turn the Oven Temperature knob to
OFF
when
cooking is complete.
3
2
1
A
B
C
Type of Food Shelf Position
Angel food cake and A
frozen pies (on cookie sheet)
Bundt or pound cakes B
Biscuits, muffins, brownies, cookies, B or C
cupcakes, layer cakes, pies
Casseroles B or C
Oven Temperature Knob
(on some models)
Turn this knob to the setting you want.
■The oven cycling light glows until the oven reaches
your selected temperature, then goes off and on with
the oven element(s) during cooking.

Using the oven.
20
Operating Instructions
Installation Instructions
Safety Information
Troubleshooting TipsCustomer Service
Aluminum Foil
Do not use aluminum foil to catch spillovers when using
the CircuWave fan. The foil will be sucked toward the
convection fan. Also, covering an entire shelf with
aluminum foil will disturb the heat circulation and result
in poor baking.
You can use aluminum foil to line the broiler pan and
broiler grid. However, you must mold the foil tightly to
the grid and cut slits in it just like the grid.
Leave the door open to the broil stop
position. The door stays open by
itself, yet the proper temperature is
maintained in the oven.
Preheat the oven if the recipe calls for it. To preheat, set the oven
at the correct temperature. Preheating is necessary for good results
when baking cakes, cookies, pastry and breads.
For ovens without a preheat indicator light or tone, preheat 10 minutes.
Baking results will be better if baking pans are centered in the oven
as much as possible. Pans should not touch each other or the walls
of the oven. If you need to use two shelves, stagger the pans so one is
not directly above the other, and leave approximately 1
1
⁄2″from the
front of the pan to the front of the shelf.
Preheating and Pan Placement
How to Set the Oven for Broiling
Place the food on the broiler grid in the broiler pan.
Follow suggested shelf positions in the
Broiling guide.
Turn the Oven Temperature knob to
BROIL .
(On
some models, you must push the knob in before
turning.)
NOTE: To reduce smoking, do not use the CircuWave fan during
broiling.
3
2
1

Broiling guide
21
Troubleshooting TipsInstallation Instructions
Customer Service
Operating InstructionsSafety Information
Quantity and/ Shelf First Side Second Side
Food or Thickness Position Time (min.) Time (min.) Comments
Bacon 1/2 lb. (about C 4
1
⁄2 4
1
⁄2 Arrange in single layer.
8 thin slices)
Ground Beef 1 lb. (4 patties) C 10 7 Space evenly.
Well Done 1/2 to 3/4″ Up to 8 patties take
thick about same time.
Beef Steaks
Rare 1″ thick C 6 5 Steaks less than 1″thick
Medium (1 to 1
1
⁄2 lbs.) C 8 6 cook through before
Well Done C 12 11 browning. Pan frying is
recommended.
Rare 1
1
⁄2″ thick C 10 7–8 Slash fat.
Medium (2 to 2
1
⁄2 lbs.) C 15 14–16
Well Done C 25 20–25
Chicken 1 whole A 35 10–15 Reduce time about 5 to
(2 to 2
1
⁄2 lbs.), 10 minutes per side for
split lengthwise cut-up chicken. Brush
each side with melted
butter. Broil skin-side-
down first.
Lobster Tails 2–4 B 13–16 Do not Cut through back of shell.
(6 to 8 oz. turn Spread open. Brush with
each) over. melted butter before
broiling and after half
of broiling time.
Fish 1-lb. fillets C 5 5 Handle and turn very
1/4 to 1/2″ carefully. Brush with lemon
thick butter before and during
cooking, if desired. Preheat
broiler to increase
browning.
Ham Slices 1″ thick B 8 8 Increase time 5 to 10
(precooked) minutes per side for 1
1
⁄2″
thick or home cured ham.
Pork Chops 2 (1/2″ thick) C 10 10 Slash fat.
Well Done 2 (1″ thick), B 13 13
about 1 lb.
Lamb Chops
Medium 2 (1″ thick), C 10 9 Slash fat.
Well Done about 10 to 12 oz. C 12 10
Medium 2 (1
1
⁄2″ thick), C 14 12
Well Done about 1 lb. B 17 12–14

Using CircuWave
™
(on some models)
22
Operating Instructions
Installation Instructions
Safety Information
Troubleshooting TipsGE Customer Service
CircuWave Fan
In the CircuWave oven, a fan circulates the hot oven air
over and around the food.
This circulating hot air is evenly distributed throughout
the oven cavity.
The CircuWave fan will remain on when the oven door is opened.
To reduce smoking, avoid turning the fan on while
broiling.
For best baking results with two racks, place the racks in
B and D positions.
■ Saves time (up to 30%) when roasting meats and cooking
casseroles, whole meals and main dishes. Time savings will
depend on size, type and amount of food.
■ Seals in moisture while the outside of meats and poultry gets
crisp and brown.
■ By reducing cooking time, you will save energy and reduce heat
in the kitchen.
■ The greatest time savings and best results are seen with foods that
require more than 45 minutes cooking time.
Benefits of CircuWave
A
B
C
D

23
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
To Set the Oven for CircuWave
Turn the knob to the desired oven temperature.
Push the CircuWave switch to turn on the
CircuWave fan.
After cooking is finished, turn the oven off and
push the CircuWave button to turn the fan off.
3
2
1
Tips when using CircuWave
■ Be sure to check the internal temperature of food to
make sure that it is cooked thoroughly. Meat should
be cooked to at least 160
° F. and poultry to at least
180
° F. Even though food is nicely browned on the
outside, it may not have reached a safe internal
temperature. Cooking to these temperatures usually
protects against foodborne illness.
■ Do not turn the fan on during the self-clean cycle.
■ To reduce smoking, avoid turning the fan on while
broiling.

Using the clock and timer.
(on some models)
24
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
The clock must be set for the automatic oven timing
functions to work properly. The time of day cannot be
changed during a timed baking or self-cleaning cycle.
To Set the Clock:
Press the
CLOCK
pad.
Press the
HOUR
and
MIN.
or
SET TIME +/-
pads.
Press the
CLOCK
pad to start.
3
2
1
Make sure the clock is set to the
correct time of day.
To Set the Timer:
Press the
TIMER ON/OFF
pad.
Press the
HOUR
and
MIN.
or
SET TIME +/-
pads
until the amount of time you want shows in the
display. The timer will start automatically within
a few seconds of releasing the pad.
To Reset the Timer:
If the display is still showing the time remaining,
you may change it by pressing the
HOUR
and
MIN.
or
SET TIME +/-
pads until the time you want appears in
the display.
If the remaining time is not in the display, recall the
remaining time by pressing the
TIMER ON/OFF
pad and
then pressing the
HOUR
and
MIN.
or
SET TIME +/-
pads
until the new time you want shows in the display.
To Cancel the Timer:
Press the
TIMER ON/OFF
pad once. To cancel the
timer press the
TIMER ON/OFF
pad again and hold
for 4 seconds.
2
1
The timer is a minute timer only.
The timer does not control oven
operations. The maximum setting on
the timer is 11 hours and 59 minutes
or 9 hours and 50 minutes, depending
on your model.
End of Cycle Tones
(on some models)
Clear the tones by pressing the pad of the function you
are using.
or

Using the timed baking
and roasting features.
(on some models)
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
How to Set an Immediate Start and
Automatic Stop
Make sure the oven clock shows the correct time of day.
Press
COOK TIME ON/OFF.
Using the
HOUR
and
MIN.
pads, enter the length of
cooking time.
Turn the Oven Temperature knob to the desired
temperature. (On some models, you must push the
knob in before turning.)
The display will show the cooking time remaining. When
the oven reaches the set temperature, a tone sounds.
When the oven automatically turns off the
AUTOMATIC
OVEN
light will flash and the oven will signal. Turn the
oven control to
OFF
to stop the flashes and signal.
3
2
1
How to Set a Delay Start and Automatic Stop
Make sure the oven clock shows the correct time of day.
Press
START TIME ON/OFF.
Using the
HOUR
and
MIN.
pads, enter the time you
want cooking to start.
Press
COOK TIME ON/OFF.
Using the
HOUR
and
MIN.
pads, enter length of
cooking time.
Turn the Oven Temperature knob to the desired
temperature. (On some models, you must push the
knob in before turning.)
When the oven automatically turns off the
AUTOMATIC
OVEN
light will flash and the oven will signal. Turn the
Oven Temperature knob to
OFF
to stop the flashes
and signal.
5
4
3
2
1
25
Do not latch the oven door during timed cooking. The latch is used
for self-cleaning only.
NOTE: Foods that spoil easily, such as milk, eggs, fish, stuffings, poultry and pork, should not be
allowed to sit for more than 1 hour before or after cooking. Room temperature promotes the growth
of harmful bacteria. Be sure that the oven light is off because heat from the bulb will speed harmful
bacteria growth.

Adjust the oven thermostat—Easy to do yourself!
26
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
You may find that your new oven cooks differently than the one it replaced.
Use your new oven for a few weeks to become more familiar with it. If you
still think your new oven is too hot or too cold, you can adjust the
thermostat yourself.
Do not use thermometers, such as those found in grocery stores, to check the temperature setting of
your oven. These thermometers may vary 20–40 degrees.
NOTE: This adjustment will not affect the broiling or the self-cleaning temperatures (on some
models). The adjustment will be retained in memory after a power failure.
Put the knob in the
OFF
position.
Pull the knob off by pulling straight out.
Press and hold the
HOTTER
or
COOLER
button
for 5 seconds to make the oven 20°F. hotter or
20°F. cooler.
Replace the knob.
When you are adjusting the thermostat, the following
lights will flash indicating where the thermostat will be
set when you release the adjustment button:
■
OVEN ON: Indicates the thermostat will be set at the factory
setting.
■
PREHEATED: Indicates the thermostat will be set 20°F. hotter.
■
CLEAN: Indicates the thermostat will be set 20°F. cooler.
4
3
2
1
(appearance may vary)
For Self-Cleaning Models with Pads and an Oven Temperature Knob
Put the Oven Temperature knob in the
OFF
position.
Press and hold the
HOUR +/–
pads for 5 seconds
until the display changes.
Before display changes back, press the
HOUR +/–
pads to increase or decrease the temperature in
5 degree increments.
The oven temperature can be increased up to 35°F.
hotter or can be decreased down to 35°F. cooler.
If the oven adjustment is set cooler than the factory
setting a minus sign (–) and the offset temperature will
appear in the display.
Wait several seconds for the control to automatically
set and return to its previous setting.
4
3
2
1
For Self-Cleaning Models with Only an Oven Temperature Knob

Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
Pull the Oven Temp knob off the shaft, look at
the back of the knob and note the current setting
before
making any adjustments.
Loosen both screws on the back of the knob.
To
increase
the oven temperature, move the pointer
1 notch toward the words
“MAKE HOTTER.”
To
decrease
the oven temperature, turn the pointer
1 notch toward the words
“MAKE COOLER.”
Each notch changes the temperature by 10 degrees Fahrenheit.
Tighten the screws.
Replace the knob, matching the flat area of the
knob to the shaft.
5
4
3
2
1
To Adjust the Thermostat on Standard Clean Models
27
Back of OVEN TEMP knob
Pointer
Front of OVEN TEMP knob
(knob appearance may vary)
The type of margarine will affect
baking performance!
Most recipes for baking have been developed using high fat products such
as butter or margarine (80% fat). If you decrease the fat, the recipe may not
give the same results as with a higher fat product.
Recipe failure can result if cakes, pies, pastries, cookies or candies are made with low fat spreads. The
lower the fat content of a spread product, the more noticeable these differences become.
Federal standards require products labeled “margarine” to contain at least 80% fat by
weight. Low fat spreads, on the other hand, contain less fat and more water. The high
moisture content of these spreads affects the texture and flavor of baked goods. For
best results with your old favorite recipes, use margarine, butter or stick spreads
containing at least 70% vegetable oil.

Using the self-cleaning oven
(on some models).
Never force the latch handle. Forcing the handle will damage the door
lock mechanism.
28
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Before a Clean Cycle
The range must be completely cool in order to set the
self-clean cycle.
We recommend venting with an open window or using a
ventilation fan or hood during the first self-clean cycle.
Remove all cookware and any aluminum foil from
the oven.
The oven shelves can be self-cleaned, but they will
darken, lose their luster and become hard to slide.
Do not use abrasives or oven cleaners. Clean the top,
sides and outside of the oven door with soap and water.
The enamel grid and broiler pan may be cleaned in the
self-cleaning oven. However, to help prevent heavy
smoke caused by self-cleaning the greasy soil in the pan,
you must first clean off the excess grease.
Make sure the oven light bulb cover is in place and the
oven light is off.
IMPORTANT:
The health of some birds is extremely sensitive
to the fumes given off during the self-cleaning cycle of
any range. Move birds to another well ventilated room.
Wipe up heavy soil on the oven
bottom.
How to Set the Oven for Cleaning
Latch the door.
Turn the Oven Temperature knob to
CLEAN.
(On some models, you must push the knob in
before turning.)
Clean cycle time is normally 4 hours and 20 minutes.
On models with
COOK TIME
and
START TIME
pads, you
can change the clean time to between 3 hours and 5
hours, 59 minutes by using the
HOUR
and
MIN.
pads.
The display will show the clean time counting down.
When the
CLEAN
light flashes, and the oven has
completely cooled, slide the latch handle to the left, and
turn the Oven Temperature knob to
OFF
. Never force
the latch handle. You may damage the door lock.
To stop a clean cycle,
turn the Oven Temperature
knob to
OFF
. Wait until the oven has cooled and
unlatch the door.
2
1

29
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
How to Delay the Start of Cleaning
(on some models)
Latch the door.
Turn the Oven Temperature knob to
CLEAN.
(On some models, you must push the knob in
before turning.)
Press the
START TIME ON/OFF
pad.
Press the
HOUR
and
MIN.
pads to set the time
cleaning will start.
When the
CLEAN
light flashes, and the oven has
completely cooled, slide the latch handle to the
left as far as it will go and turn the Oven Temperature
knob to
OFF
.
4
3
2
1
You may notice some white ash in the oven. Wipe it up with a damp
cloth after the oven cools.
If white spots remain, remove them with a soap-filled steel wool pad and rinse
thoroughly with a vinegar and water mixture.
These deposits are usually a salt residue that cannot be removed by
the clean cycle.
If the oven is not clean after one clean cycle, repeat the cycle.
■ You cannot set the oven for cooking until the oven is cool enough
for the door to be unlatched.
■ While the oven is self-cleaning, you can press the
CLOCK
pad to
display the time of day. To return to the clean countdown, press
the
COOK TIME ON/OFF
pad.
■ If the shelves become hard to slide, apply a small amount of
vegetable oil or cooking oil to a paper towel and wipe the edges of
the oven shelves with the paper towel.
After a Clean Cycle

Care and cleaning of the range.
30
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
With proper care, the porcelain enamel finish on the inside of
the oven—top, bottom, sides, back and inside of the door—will stay
new-looking for years.
Let the range cool before cleaning. We recommend that you wear
rubber gloves when cleaning the range.
Soap and water will normally do the job. Heavy spattering or
spillovers may require cleaning with a mild abrasive cleaner. Soapy,
wet metal pads may also be used.
Do not allow food spills with a high sugar or acid content (such as milk,
tomatoes, sauerkraut, fruit juices or pie filling) to remain on the surface. They
may cause a dull spot even after cleaning.
Household ammonia may make the cleaning job easier. Place
1/2 cup in a shallow glass or pottery container in a cold oven
overnight. The ammonia fumes will help loosen the burned-on
grease and food.
If necessary, you may use an oven cleaner. Follow the package
directions.
Do not spray oven cleaner on the electrical controls and switches because it
could cause a short circuit and result in sparking or fire.
Do not allow a film from the cleaner to build up on the temperature sensor—it
could cause the oven to heat improperly. (The sensor is located at the top of the
oven.) Carefully wipe the sensor clean after each oven cleaning, being careful not
to move the sensor as a change in its position could affect how the oven bakes.
Do not spray any oven cleaner on the oven door, handles or any exterior surface
of the oven, cabinets or painted surfaces. The cleaner can damage these
surfaces.
Oven Interior (non-self clean models)

Lift-Off Oven Door
The oven door is removable for cleaning.
Do not lift the door by the handle. Make sure the oven is
completely cool.
To remove the door,
open it to the special stop position.
Grasp firmly on each side and lift the door straight up
and off the hinges.
Do not place hands between the hinge and the oven door frame.
To replace the door,
make sure the hinges are in the
special stop position. Position the slots in the bottom of
the door squarely over the hinges and slowly lower it
over both hinges.
To clean the inside of the door:
■ Soap and water will normally do the job. Heavy
spattering or spillovers may require cleaning with a
mild abrasive cleaner. Soapy, wet metal pads may also
be used.
Do not allow food spills with a high sugar or acid content (such as
milk, tomatoes, sauerkraut, fruit juices or pie filling) to remain on
the surface. They may cause a dull spot even after cleaning.
To clean the outside of the door:
■ Use soap and water to thoroughly clean the top, sides
and front of the oven door. Rinse well. You may also
use a glass cleaner to clean the glass on the outside of
the door. Do not let water drip into the vent openings.
■ Spillage of marinades, fruit juices, tomato sauces and
basting materials containing acids may cause
discoloration and should be wiped up immediately.
When surface is cool, clean and rinse.
■ Do not use oven cleaners, cleaning powders or harsh
abrasives on the outside of the door.
Lift the door straight up and off the
hinges.
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
The gasket is designed with a gap at
the bottom to allow for proper air
circulation.
Because the area inside the gasket is
cleaned during the self-clean cycle,
you do not need to clean this by hand.
The area outside the gasket and the
front frame can be cleaned with a
soap-filled scouring pad, hot water
and detergent. Rinse well with a
vinegar and water solution.
Do not rub or clean the door
gasket—it has an extremely low
resistance to abrasion.
If you notice the gasket becoming
worn, frayed or damaged in any way
or if it has become displaced on the
door, you should have it replaced.
31

Oven Heating Elements
Do not clean the bake element or the broil element.
Any soil will burn off when the elements are heated.
To clean the oven floor, gently lift the bake element.
Clean with warm soapy water.
Oven Light Replacement
(on some models)
CAUTION: Before replacing your oven light bulb,
disconnect the electrical power to the range at
the main fuse or circuit breaker panel.
Be sure to let the light cover and bulb cool completely.
To remove the cover:
Hold a hand under the cover so it doesn’t fall when
released. With fingers of the same hand, firmly push
back the wire cover holder. Lift off the cover.
Do not remove any screws to remove the cover.
Replace bulb with a 40-watt household appliance
bulb.
To replace the cover:
Place it into groove of the light receptacle. Pull wire
forward to the center of the cover until it snaps into
place.
Connect electrical power to the range.
2
1
2
1
Oven Shelves
Clean the shelves with an abrasive cleanser or steel wool.
On self-cleaning models the oven shelves may be
cleaned in the self-cleaning oven. However, the shelves
will darken in color, lose their luster and become hard to
slide if cleaned during the self-cleaning cycle.
To make the shelves slide more easily apply a small
amount of vegetable oil or cooking oil to a paper towel
and wipe the edges of the oven shelves with the paper
towel.
Care and cleaning of the range.
32
Wire cover holder
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service

33
Broiler Pan & Grid
After broiling, remove the broiler pan from the oven.
Remove the grid from the pan. Carefully pour out the
grease from the pan into a proper container.
Wash and rinse the broiler pan and grid in hot water
with a soap-filled or plastic scouring pad.
If food has burned on, sprinkle the grid with detergent
while hot and cover with wet paper towels or a dishcloth.
Soaking the pan will remove burned-on foods.
The broiler pan may be cleaned with a commercial oven
cleaner. If the grid is grey enamel, it can also be cleaned
with an oven cleaner. If the grid is chrome, do not use an
oven cleaner to clean it.
Both the broiler pan and grid can also be cleaned in the
dishwasher.
Do not store a soiled broiler pan and grid anywhere in the range.
After broiling remove the broiler pan
from the oven.
How to Remove the Storage Drawer to Clean
Under the Range
To remove the storage drawer:
Pull the drawer out all the way.
Tilt up the front and remove it.
To replace the storage drawer:
Insert glides at the back of the drawer beyond the
stop on range glides.
Lift the drawer if necessary to insert easily.
Let the front of the drawer down, then push
in to close.
3
2
1
2
1
Clean under the range.
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

Cleaning the glass cooktop.
34
Clean the glass surface with cleaning cream before you use the cooktop
for the first time. Also, clean the glass surface after each use. This helps
protect the top and makes clean-up easier.
To clean the cooktop seal, let a wet cloth rest on it for a few minutes, then
wipe clean. Use a mild detergent if needed.
Do not use a knife or any sharp object on the seal because it will cut or
damage it.
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Use only a recommended cleaning cream, such as Cerama Brite or
the Cooktop Cleaning Creme, on the glass cooktop.
To maintain and protect the surface of your new glass cooktop
follow these steps.
Before you use the cooktop for the first time, clean it with cleaning
cream. This helps protect the top and makes clean-up easier.
■
Clean the surface with the cleaning cream after each use.
■
Rub a few drops (less is better) of the cleaning cream onto soiled
area using a damp paper towel. Buff with a dry paper towel until
all soil and cream are removed.
For heavy, burned-on soil:
Apply a few drops of the cleaning cream to the
(cool) soiled area.
Using a damp paper towel, rub the cream into the burned-on
area. As with any burned-on spill, this may require some effort.
Carefully scrape soil with razor scraper. Hold scraper at a
45° angle against the glass cooktop.
If any soil remains, repeat the steps listed above. For additional
protection, after all soil has been removed, polish the entire
surface with the cleaning cream.
Buff with a dry paper towel.
To order more cream and/or scrapers for cleaning your glass
cooktop, please call our toll-free number:
National Parts Center Cleaner . . . . . . . . . . . . .# WX10X300
800-626-2002 Scraper . . . . . . . . . . . . .# WX5X1614
Cream & scraper kit . .# WB64X5027
5
4
3
2
1
Daily Cleaning

35
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
Special Care
Be sure to use a new sharp razor scraper. Do not use a dull or
nicked blade.
Sugary spillovers (such as jellies, fudge, candy syrups) or
melted plastics can cause pitting of the surface of your
cooktop (not covered by the warranty) unless the spill is
removed while still hot. Special care should be taken
when removing hot substances.
Turn off all surface units affected by the spillover.
Remove hot pans.
Wearing an oven mitt, hold the razor scraper at a
45° angle to the cooktop. Scrape the hot spill to a
cool area outside the surface unit.
With the spill in a cool area, use a dry paper towel to
remove any excess. Any spillover remaining should
be left until the surface of the cooktop has cooled.
Do not continue to use the soiled surface unit until
all of the spillover has been removed. Follow the
steps under
Heavy soil
to continue the cleaning
process.
NOTE: If pots with a thin overlay of aluminum, copper or
enamel are allowed to boil dry, the overlay may bond with the
glass cooktop and leave a black discoloration. This should be
removed immediately before heating again or the discoloration
may be permanent.
3
2
1
Using a razor scraper will not damage
the surface if the 45° angle is
maintained.

Be sure all surface units are turned
off before raising the cooktop.
Care and cleaning of the range.
36
Lift-Up Cooktop
(on some models)
Some models have a cooktop that can be lifted up
for easier cleaning. The entire cooktop may be lifted up
and supported in the up position.
The surface units do not need to be removed; however,
you may remove one to make raising the cooktop easier.
There are two side supports that lock into position when
the cooktop is lifted up.
After cleaning under the cooktop with hot, mild soapy
water and a clean cloth, lower the cooktop. Be careful
not to pinch your fingers.
To lower the cooktop, push the rods back and gently
lower the cooktop until it rests in place.
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
The porcelain enamel finish is sturdy but breakable if misused.
This finish is acid-resistant. However, any acidic foods spilled
(such as fruit juices, tomato or vinegar) should not be permitted
to remain on the finish.
If acids spill on the cooktop while it is hot, use a dry paper towel or
cloth to wipe it up right away. When the surface has cooled, wash
with soap and water. Rinse well.
For other spills such as fat spatterings, wash with soap and water or
cleansing powders after the surface has cooled. Rinse well. Polish
with a dry cloth.
Porcelain Enamel Cooktop
(on some models)

Be sure all the controls are turned to OFF and the surface units are cool
before attempting to remove them.
Surface Units
(on some models)
To clean the surface units, turn the control to the highest
setting for a minute. The coils will burn off any soil.
To remove a surface unit:
To remove the drip pans for cleaning, the surface units
must be removed first.
Lift the surface unit about 1 inch above the drip pan and
pull it out.
Do not lift the surface unit more than 1 inch. If you do, it may not lie
flat on the drip pan when you plug it back in.
Repeated lifting of the surface unit more than 1 inch above
the drip pan can permanently damage the receptacle.
To replace a surface unit:
Replace the drip pan into the recess in the cooktop. Make
sure the opening in the pan lines up with the receptacle.
Insert the terminals of the surface unit through the
opening in the drip pan and into the receptacle.
Guide the surface unit into place so it rests evenly.
Do not immerse the surface units in liquids of any kind.
Do not clean the surface units in a dishwasher.
Do not bend the surface unit plug terminals.
Do not attempt to clean, adjust or in any way repair the plug-in
receptacle.
Surface unit
Drip pan
Receptacle
37
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
Remove the surface units. Then lift out the drip pans.
For best results, clean the drip pans by hand. Place them in a
covered container (or a plastic bag) with 1/4 cup ammonia to
loosen the soil. Then scrub with a soap-filled scouring pad if
necessary. Rinse with clean water and polish with a clean soft cloth.
The drip pans may also be cleaned in the dishwasher.
Clean the area under the drip pans often. Built-up soil, especially
grease, may catch fire.
Do not cover the drip pans with foil. Using foil so close to the receptacle could
cause shock, fire or damage to the range.
Drip Pans
(on some models)

Care and cleaning of the range.
38
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
If your range is removed for cleaning, servicing
or any reason, be sure the anti-tip device is
re-engaged properly when the range is replaced.
Failure to take this precaution could result in
tipping of the range and cause injury.
Control Panel and Knobs
Clean up spatters with a damp cloth. Remove heavier
soil with warm, soapy water.
Do not use abrasives of any kind on the control panel.
The control knobs may be removed for easier cleaning.
To remove a knob, pull it straight off the stem. Wash the
knobs in soap and water but do not soak.
Pull the knob straight off the stem.
Painted surfaces include the sides and the drawer front.
Clean these with soap and water or a vinegar and water solution.
Do not use commercial oven cleaners, cleaning powders, steel wool
or harsh abrasives on any painted surface.
Painted Surfaces
On glass cooktop models, the oven is vented through
an opening at the rear of the cooktop.
On coil cooktop models, the oven is vented through an opening
under the right rear surface unit.
Never cover the opening with aluminum foil or any other material.
Oven Vent
To clean the outside glass finish, use a glass cleaner. Rinse and
polish with a dry cloth.
Glass Window
(on some models)

Installation of the range.
Read these instructions completely and carefully.
Before You Begin
IMPORTANT: Save these instructions for the local electrical
inspector’s use.
IMPORTANT: OBSERVE ALL GOVERNING CODES AND
ORDINANCES.
NOTE TO INSTALLER: Leave these instructions with the
appliance after installation is completed.
NOTE TO CONSUMER: Keep this Owner’s Manual and
Installation Instructions for future use.
NOTE: This appliance must be properly grounded.
■ Large blade screwdriver
■ 1/4″hex head nutdriver
■ Channel lock pliers
Tools You Will Need
Electrical Requirements
CAUTION, FOR PERSONAL SAFETY: DO NOT USE AN
EXTENSION CORD WITH THIS APPLIANCE.
REMOVE HOUSE FUSE OR OPEN CIRCUIT BREAKER
BEFORE BEGINNING INSTALLATION.
This appliance must be supplied with the proper voltage and
frequency, and connected to an individual, properly grounded
branch circuit, protected by a circuit breaker or time delay fuse,
as noted on the rating plate.
Wiring must conform to National Electric Codes.
If the electric service provided does not meet the above
specifications, have a licensed electrician install an approved outlet.
Because range terminals are not accessible after range is in position,
flexible service conduit or cord must be used.
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
39

Installation of the range.
40
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Read these instructions completely and carefully.
Prepare the Opening
Allow 1
1
⁄2″spacing from the range to adjacent vertical walls above cooktop
surface.
Allow 30″minimum clearance between surface units and bottom of unprotected
wood or metal top cabinet, and 15″ minimum between countertop and adjacent
cabinet bottom.
EXCEPTION: Installation of a listed microwave oven or cooking appliance over the cooktop shall
conform to the installation instructions packed with that appliance.
If cabinet storage is installed, reduce risk by installing a range hood that projects
horizontally a min. of 5″beyond the bottom of the cabinets. Make sure the wall
covering, countertops and cabinets around the range can withstand heat
generated by the range, oven or cooktop up to 200°F.
1
Cord
Wall
Floor
7″
5″
C of range
L
L
Outlet box
Hood
Wall
Not less than the width
of the range
5″Min.
30″
Min.
15″
Min.
1
1
⁄2″
Min.
Locate the outlet box within either shaded area.
Install the
outlet box on
either side of
the C
2
1
⁄4″
7
1
⁄2″
7
1
⁄2″
3
1
⁄2″

Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
Read these instructions completely and carefully.
41
Flooring Under the Range
Your range, like many other household items, is heavy and can settle into soft floor coverings
such as cushioned vinyl or carpeting.
When moving the range on this type of flooring, it should be installed on a
1/4″thick sheet of plywood (or similar material) as follows:
When the floor covering ends at the front of the range, the area that the range
will rest on should be built up with plywood to the same level or higher than the
floor covering. This will allow the range to be moved for cleaning or servicing.
Prepare for Electrical Connection
Effective January 1, 1996 the National Electric Code requires that
new construction (not existing) utilize a 4-conductor connection to an
electric range.
When installing an electric range in new construction follow Steps 3
and 5 for 4-wire connection.
Use only a 3-conductor or a 4-conductor UL-listed range cord. These cords may
be provided with ring terminals on wire and a strain relief device.
A range cord rated at 40 amps with 125/250 minimum volt range is required.
A 50 amp range cord is not recommended but if used, it should be marked for
use with nominal 1
3
⁄8″diameter connection openings. Care should be taken to
center the cable and strain relief within the knockout hole to keep the edge from
damaging the cable.
NOTE: A 4-conductor cord is to be used when the appliance is installed in a mobile home or
when local codes do not permit grounding through the neutral. If conduit is being used, go to
Step 6 or 7.
2

Installation of the range.
42
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Read these instructions completely and carefully.
Power Cord Strain Relief Installation
Remove the lower rear range wiring cover to expose the connector block
and bracket.
Remove the knockout ring (1
3
⁄8″) located on bracket directly below the
connector. To remove the knockout, use a pair of pliers to bend the
knockout ring away from the bracket and twist until ring is removed.
Assemble the strain relief in the hole. Insert the power cord through the
strain relief and tighten. Allow enough slack to easily attach the cord
terminals to the connector block. If tabs are present at the end of the winged
strain relief, they can be removed for better fit.
NOTE: Do not install the power cord without a strain relief. The strain relief bracket should
be installed before reinstalling the rear range wiring cover.
c
b
a
3
Knockout ring in bracket. Knockout ring removed.
Wiring cover
(shown removed)
Connector box
Power cord
Ground
strap
Bracket
Strain relief bracket
(Provided with range cord. Not part of range.)
Strain relief

43
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
3-Wire Power Cord Installation
WARNING:
The neutral or ground wire of the power cord
must be connected to the neutral terminal located in the center of the
connector block. The power leads must be connected to the outside
(brass colored) terminals.
Remove the 3 wire terminal screws from the connector block. Insert screws
through each power cord terminal ring and into the connector block until the
screws engage the nuts. Be certain that the center wire is connected to the center
screw of the connector block. Tighten screws securely.
Do NOT remove ground strap connection.
4
Neutral terminal
Connector block
Ground strap
Power cord

4-Wire Power Cord Installation
WARNING:
The neutral wire of the supply circuit
is connected to the neutral terminal located in the center of the
connector block. The power leads must be connected to the outside
(brass colored) terminals. The 4th grounding lead must be connected
to the frame of the range with the grounding plate and grounding screw.
Remove the 3 screws from the connector block.
Remove the grounding screw and strap from the connector block middle
location and the screw connection to the frame of the range.
Insert screws through each power cord terminal ring and into connector
block until screw engages nut. Be certain that the center wire is connected
to the center screw of the connector block. Tighten screws securely.
Attach ground wire to the frame of the range.
d
c
b
a
Installation of the range.
44
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Read these instructions completely and carefully.
5
Before After
Neutral terminal
Ground Strap
(grounding to range)
Grounding to range
Grounding
plate
Neutral terminal

3-Wire Conduit Installation
Remove the 3 screws from the connector block. Insert bare wires between the
connector block terminals and movable nuts. Tighten screws securely. Do not
remove ground strap connection.
WARNING: Connector block is approved for copper wire connection
only. If aluminum wire is used, see note below.
NOTE: ALUMINUM WIRING
Do not connect aluminum wire to the connector block.
Use copper building wire rated for the correct amperage and voltage to make
3 (three) 3″copper jumper wires. Connect wire as per Step 6 or 7 depending
on number of wires.
Splice copper wires to aluminum wiring using special connector terminals
designed and UL-approved for joining copper to aluminum and follow the
connector manufacturer’s recommended procedure closely.
Wire used, location and enclosure of splices, etc., must conform to good wiring practices
and local codes.
b
a
45
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
6
Screw
Flexible cable
Bare wire tips
Conduit
Bare wire
Movable nut
Connector block
Bracket
Connector block terminal

4-Wire Conduit Installation
Remove the 3 screws from the connector block. Remove the grounding strap
from the connector block middle location and the screw connecting it to the
frame of the range. Insert bare wires between the connector block terminals
and movable nuts. Tighten screws securely. Attach ground wire to the frame
of the range.
WARNING: Connector block is approved for copper wire connection
only. If aluminum wire is used, see note below.
NOTE: ALUMINUM WIRING
Do not connect aluminum wire to connector block.
Use copper building wire rated for the correct amperage and voltage to
make 3 (three) 3″copper jumper wires. Connect wire as per Step 6 or 7
depending on number of wires.
Splice copper wires to aluminum wiring using special connector terminals
designed and UL-approved for joining copper to aluminum and follow the
connector manufacturer’s recommended procedure closely.
Wire used, location and enclosure of splices, etc., must conform to good wiring practices
and local codes.
b
a
7
Installation of the range.
46
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Read these instructions completely and carefully.
Screw
Flexible cable
Bare wire tips
Conduit
Bare wire
Movable nut
Connector block
Bracket
Connector block terminal
Grounding
plate

47
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
Anti-Tip Bracket Installation
An
Anti-Tip bracket
is supplied with instructions for installation in a variety
of locations. The instructions include a template, a parts list and a list of tools
necessary to complete the installation. Read the
Important Safety Information
and the instructions that fit your situation before beginning installation.
WARNING
■ Range must be secured by
Anti-Tip bracket
supplied.
■ See instructions to install (supplied with bracket).
■ Unless properly installed, the range could be tipped by stepping or sitting on
the door. Injury might result from spilled hot liquids or from the range itself.
8
Typical installation of anti-tip bracket attachment to wall.
Bracket
Screw must
enter wood
or metal
Wall plate
Leveling the Range
The range must be level. Leveling feet are located at each corner of the base of
the range. Remove the storage drawer. Using channel locks, rotate the leveling
feet in and out as required to level the range. (For instructions on how to remove
and replace the storage drawer, see the
Care and cleaning of the range
section.)
On some models, there are plastic covers which may be removed for easy
adjustment (just squeeze and pull).
One of the rear leveling feet will engage the
Anti-Tip bracket
(allow for some side
to side adjustment). Allow a minimum clearance of 1/8″between the range and
the leveling foot that is to be installed into the
Anti-Tip bracket.
Check the range for proper installation into the
Anti-Tip bracket
by removing the
storage drawer and inspecting the rear leveling leg. Make sure it fits securely into
the slot.
9
Final Check
Be sure all range controls are in the OFF position before leaving the range.
10

Before you call for service…
48
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Problem Possible Causes What To Do
Glass Cooktops
Surface units will not
Improper cookware • Use pans which are
maintain a rolling boil
being used. absolutely flat and match
or cooking is not
the diameter of the surface
fast enough
unit selected.
Surface units do
A fuse in your home • Replace fuse or reset
not work properly
may be blown or the circuit breaker.
circuit breaker tripped.
Cooktop controls • Check to see the correct
improperly set. control is set for the surface
unit you are using.
Tiny scratches
Incorrect cleaning • Use recommended
(may appear as
methods being used. cleaning procedures.
cracks) or abrasions
Cookware with rough • Be sure cookware bottoms
on radiant cooktop
bottoms being used or and cookware are clean
glass surface
coarse particles (salt before use. Use cookware
or sand) were between with smooth bottoms. Tiny
the cookware and the scratches are not removable
surface of the cooktop. but will become less visible
in time as a result of
cleaning.
Cookware has been
slid across the cooktop
surface.
Areas of discoloration
Improper cookware • Marks from aluminum and
on the cooktop
being used. copper pans as well as
mineral deposits from water
or food can be removed
with the cleaning cream.
Hot sugar mixtures
Hot cooktop came • See the
Cleaning the glass
or plastic melted
into contact with
cooktop
section.
to the surface
these substances.
Frequent cycling off
Improper cookware • Use only flat cookware
and on of surface units
being used. to minimize cycling.

Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
Problem Possible Causes What To Do
Coil Cooktops
Surface units
The surface units are • With the controls off, check
not functioning
not plugged in solidly. to make sure the surface
properly
unit is plugged completely
into the receptacle.
The surface • Check to see the correct
unit controls control is set for the surface
improperly set. unit you are using.
The drip pans are • With the controls off, check
not set securely in to make sure the drip pan is
the cooktop. in the recess in the cooktop
and that the opening in the
pan lines up with the
receptacle.
Oven–All Models
Oven light does not work
Light bulb is loose • Tighten or replace
or defective. the bulb.
Switch operating light • Call for service.
is broken.
Oven will not work
Plug on range is not • Make sure electrical plug is
completely inserted in plugged into a live, properly
the electrical outlet. grounded outlet.
A fuse in your home • Replace fuse or reset
may be blown or the circuit breaker.
circuit breaker tripped.
Oven controls • See the
Using the
improperly set.
oven
section.
On self-cleaning • If necessary, allow the
models, door left in oven to cool then unlock
the locked position. the door.
49

Before you call for service…
50
Troubleshooting Tips
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Problem Possible Causes What To Do
Food does not bake
Oven controls • See the
Using the
or roast properly
improperly set.
oven
section.
Shelf position is • See the
Using the
incorrect or the
oven
section.
shelf is not level.
Incorrect cookware • See the
Using the
or cookware of
oven
section.
improper size
being used.
Oven thermostat • See the
Adjust the oven
needs adjustment.
thermostat—Easy to do
yourself!
section.
More than one • Use just one rack for best
oven rack used. results with cakes and
cookies when baking
without CircuWave.
CircuWave fan used on • See the
Using CircuWave
incorrect food type. section.
Food does not
Oven is not set • Make sure you turn the
broil properly
at
BROIL.
knob all the way to the
BROIL
position.
Door not open to the • See the
Using the
broil stop position as
oven
section.
recommended.
Improper shelf position • See the
Broiling guide
.
being used.
Food being cooked • Use the broiling pan and
in a hot pan. grid that came with your
range. Make sure it is cool.
Cookware not suited • Use the broiling pan and
for broiling. grid that came with your
range.
Aluminum foil used on • See the
Using the
the broiling pan and
oven
section.
grid has not been fitted
properly and slit as
recommended.

Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
Problem Possible Causes What To Do
Food does not
In some areas the • Preheat the broil element
broil properly
power (voltage) for 10 minutes.
may be low.
• Broil for the longest period
of time recommended in
the
Broiling guide
.
Oven temperature
Oven thermostat • See the
Adjust the oven
too hot or too cold
needs adjustment.
thermostat—Easy to do
yourself!
section.
Clock and timer
Plug on range is • Make sure electrical plug is
do not work
not completely plugged into a live, properly
inserted in the grounded outlet.
electrical outlet.
A fuse in your home • Replace fuse or reset
may be blown or the circuit breaker.
circuit breaker tripped.
Oven controls • See the
Using the clock
improperly set.
and timer
section.
The display goes
Power surge. • Disconnect power at the
blank or indicator
fuse box or circuit breaker
lights come on
for at least 10 seconds.
when range is
Turn power on and power
not in use
up your range. If the
indicator lights are still on,
call for service.
Oven door is
The door is out • Because the oven door is
crooked
of position. removable, it sometimes
gets out of position during
installation. To straighten
the door, push down on
the high corner.
Oven makes
This is the sound • This is normal.
clicking noise
of the heating element
turning off and on
during cooking functions.
Excessive smoke
CircuWave fan is on • Do not use the CircuWave
during broiling
during broiling. fan during broiling.
51

Before you call for service…
52
Troubleshooting Tips
Problem Possible Causes What To Do
“F—and a number”
You have a function • Disconnect all power to
flash in the display
error code. the range for 5 minutes
and then reconnect power.
If the function error code
repeats, call for service.
• On self-cleaning models,
if a function error code
appears during the self-
cleaning cycle, check the
oven door latch. The latch
may have been moved,
even if only slightly, from
the locked position.
Make sure the latch is
moved to the right as far
as it will go. Turn the Oven
Temperature knob to
OFF. Allow the oven to
cool for one hour. Put the
oven back into operation.
Power outage
Power outage or surge. • Some models will
automatically resume their
setting once the power is
restored. On models with a
clock, you must reset the
clock. If the oven was in
use, you must reset it by
turning the Oven
Temperature knob back to
OFF
, setting the clock and
resetting any cooking
function.
Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service

Problem Possible Causes What To Do
Self-Cleaning Models
Oven will not
The oven temperature • Allow the range to cool to
self-clean
is too high to set a room temperature and
self-clean operation. reset the controls.
Oven controls • Make sure you turn the
improperly set. control knob all the way
to the
CLEAN
position.
Oven door is not in • Make sure you move the
the locked position. door latch handle all the
way to the right.
Oven starts a
Oven door locked • Turn the Oven
self-clean cycle
during cooking. Temperature knob to
OFF
.
when you wanted
Allow the oven to cool.
to bake, roast
Never force the door
or broil
latch handle.
“Crackling” or
This is the sound of • This is normal.
“popping” sound
the metal heating and
cooling during both
the cooking and
cleaning functions.
Excessive smoking
Excessive soil. • Turn the Oven
Temperature knob to
OFF
.
Open the windows to rid
the room of smoke. Wait
until the
CLEAN
light goes
off. Wipe up the excess soil
and reset the clean cycle.
CircuWave fan is on. • Make sure the fan is off
during self-cleaning.
Oven door will
Oven too hot. • Allow the oven to cool
not unlock
below locking temperature.
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
53

Before you call for service…
54
Troubleshooting Tips
Operating Instructions
Installation Instructions
Safety Information
Troubleshooting TipsCustomer Service
Problem Possible Causes What To Do
CLEAN light
The oven door was • Turn the Oven
is on when you
accidentally locked. Temperature knob to
OFF
.
want to cook
Allow the oven to cool.
Never force the door
latch handle.
Oven not clean
Oven controls not • See
Using the self-cleaning
after a clean cycle
properly set.
oven
section.
Oven was heavily soiled. • Clean up heavy spillovers
before starting the clean
cycle. Heavily soiled ovens
may need to self-clean
again or for a longer
period of time.
CLEAN light
Oven controls not • Move the door latch
flashes
properly set. handle to the right
before
setting the
Oven Temperature knob
to
CLEAN.

Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
55
Notes

56
Operating Instructions
Installation Instructions
Safety Information
Troubleshooting TipsCustomer Service
Notes

57
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

Notes
58
Operating Instructions
Installation Instructions
Safety Information
Troubleshooting TipsCustomer Service

59
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

Notes
60
Operating Instructions
Installation Instructions
Safety Information
Troubleshooting TipsCustomer Service

GE Service Protection Plus
™
GE, a name recognized worldwide for quality and dependability,
offers you Service Protection Plus
™
—comprehensive protection on
all your appliances—No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
You will be completely satisfied with our service protection or you may request your
money back on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much
more—any brand! Plus there’s no extra charge for emergency service and low monthly
financing is available. Even icemaker coverage and food spoilage protection is offered.
You can rest easy, knowing that all your valuable household products are protected
against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at
800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
We’ll Cover Any Appliance.
Anywhere. Anytime.*
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
Please place in envelope and mail to:
Cut here
✂
61

Day
Year
Street
Address
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
After mailing
the registration below,
store this document in
a safe place. It
contains information
you will need should
you require service.
Our service number is
800 GE CARES
(800-432-2737).
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
If you have questions,
or need more
information, call the
GE Answer Center
®
800.626.2000.
1
2
3
Model Number
Serial Number
Important: If you did not get a registration card with your product, detach and
return the form below to ensure that your product is registered, or
register online at www.geappliances.com.
First
Name
Apt. #
City
Last
Name
Zip
CodeState
Phone
Number
GE Appliances
General Electric Company
Louisville, Kentucky
www.geappliances.com
Mr. l Ms. l Mrs. l Miss l
E-mail Address
Occasionally, we may allow selected companies to send you information.
l Check here if you do not want this information.
Consumer Product Ownership Registration
Model Number
Serial Number
Important
Mail
Today!
Date Placed In Use
Month
Cut here
✂
62

Troubleshooting TipsInstallation Instructions
Customer Service
Operating InstructionsSafety Information
Electric Range Warranty
All warranty service provided by our Factory Service Centers, or an
authorized Customer Care
®
technician. For service, call 800-GE-CARES.
■
Service trips to your home to teach you how to
use the product.
■
Improper installation.
■
Failure of the product if it is abused, misused,
or used for other than the intended purpose or
used commercially.
■
Damage to the glass cooktop caused by use of
cleaners other than the recommended cleaning
creams.
■
Replacement of house fuses or resetting of
circuit breakers.
■
Damage to the glass cooktop caused by
hardened spills of sugary materials or melted
plastic that are not cleaned according to the
directions in the Owner’s Manual.
■
Damage to the product caused by accident,
fire, floods or acts of God.
■
Incidental or consequential damage to
personal property caused by possible defects
with this appliance.
What We Will Not Cover:
This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to
your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
63
For The Period Of: We Will Replace:
One Year Any part
of the range which fails due to a defect in
From the date of the original
materials or workmanship. During this
full one-year
purchase warranty,
we will also provide,
free of charge,
all labor
and in-home service to replace the defective part.
FOR MODELS JBP61, JBP63, AND JBS61 ONLY:
Five Years A replacement glass cooktop
if it should: crack due
From the date of the original
to thermal shock; discolor; crack at the rubber seal
purchase
between the glass cooktop and the porcelain edge.
It will also be replaced if the pattern wears off or if
any of the radiant surface units burn out. During this
additional four-year limited warranty,
you will be
responsible for any labor or in-home service costs.

Operating Instructions
Installation Instructions
Safety InformationTroubleshooting TipsCustomer Service
Service Telephone Numbers.
The GE Answer Center® is open 24 hours a day, 7 days a week.
GE Answer Center
®
800.626.2000
Expert GE repair service is only a phone call away.
In-Home Repair Service
800-GE-CARES (800-432-2737)
TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier-
free kitchen for persons with limited mobility.
Special Needs Service
800.626.2000
Purchase a GE service contract while your warranty is still in effect
and you’ll receive a substantial discount. GE Consumer Service will
still be there after your warranty expires.
Service Contracts
800-626-2224
Individuals qualified to service their own appliances can have parts
or accessories sent directly to their homes (VISA, MasterCard and
Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since improper servicing
may cause unsafe operation.
Parts and Accessories
800-626-2002
If you are not satisfied with the service you receive from GE, follow
these steps.
First,
contact the people who serviced your appliance.
Next,
if you are still not pleased, write all the details—including your
phone number—to: Manager, Customer Relations,
GE Appliances, Appliance Park, Louisville, KY 40225.
Service Satisfaction
Printed in Louisville, KY
64
