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en Troubleshooting
50
Fault Cause Troubleshooting
Excessive formation of foam
occurs.
Detergent or appliance care
product used causes excess-
ive foaming.
▶
Change the brand of detergent.
Home Connect problem
Fault Cause Troubleshooting
Connection to home net-
work is not established.
WLAN on router is not act-
ive.
▶
Check the wireless network con-
nection of your router.
WLAN display is flashing. Connection to home net-
work is not available.
▶
Activate the wireless network con-
nection on your router.
Home Connect cannot be
implemented correctly.
Home Connect set incor-
rectly.
▶
Please consult the documents sup-
plied for HomeConnect.
Technical fault is present.
▶
Please consult the information
about support in the documents
supplied for HomeConnect.
Information on display panel
Fault Cause Troubleshooting
Special salt refill indicator
lights up.
Insufficient special salt.
▶
Add "Special salt" →Page24.
Sensor does not detect spe-
cial salt tablets.
▶
Do not use special salt tablets.
Refill indicator for special
salt does not light up.
Water softening system is
switched off.
▶
Setting the water softening system
Refill indicator for rinse aid
lights up.
Insufficient rinse aid. 1. Add "Rinse aid" →Page25.
2. Set the amount of rinse aid to be
dispensed.
→"Setting the amount of rinse aid",
Page26
Refill indicator for rinse aid
does not light up.
Rinse aid system is switched
off.
▶
Set the amount of rinse aid to be
dispensed.
Malfunctions
Fault Cause Troubleshooting
Water is left in the appliance
at the end of the pro-
gramme.
Filter system or area under
the filters is blocked.
1. Clean the "Filters" →Page40.
2. Clean the "Wastewater pump"
→Page53.
Programme has not yet
ended.
▶
Wait until the programme ends or
cancel the programme with Reset.
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