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en Troubleshooting
44
Fault Cause and troubleshooting
Water cooling To protect the wastewater pipes, the hot detergent
solution is cooled before being drained.
▶
Wait until the detergent solution has cooled down.
"E:30/-20" Solenoid valve defective.
▶
Call the after-sales service.
→"Customer Service", Page53
Detergent dosage is too high.
▶
If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
Additional water is added.
▶
Do not add any extra water to the appliance while it
is operating.
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressedStart/Reload .
▶
Press Start/Reload .
Door is not closed.
1. Close the door.
2. Press Start/Reload to start the programme.
Childproof lock is activated.
▶
→"Deactivating the childproof lock", Page34
Finish in is activated.
▶
Check whether Finish in is activated.
→"Buttons", Page23
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/Reload to start the programme.
The detergent drawer has not been pushed in as far
as it can go.
▶
Push the detergent drawer in as far as it will go.
The pump for the intelligent dosing system is blocked.
1. Switch off the appliance.
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