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20 GENERAL INFORMATION
WHAT TO DO BEFORE CALLING FOR SERVICE
PROBLEM SOLUTION
Refrigerator is not operating
Check that the power cord is plugged into the power outlet properly and that
the outlet is switched ‘ON’.
Try running another appliance from the power outlet. If no power is coming
from the outlet you may have blown a fuse or tripped a circuit of your
household power supply.
Try adjusting the temperature control to a slightly “colder” position.
When there is refrigerator/freezer
noise
Modern refrigerators/freezers with increased storage capacity use high
speed compressors. These can provide a seemingly high level of sound
which is quite normal. Normal operational sounds include:
• Occasional gurgling, similar to water boiling.
• Air flow noise (air circulates because of a small fan).
• A popping noise heard during automatic defrost.
• A clicking noise heard just before the compressor starts (this is just
the automatic switching action of the temperature control, turning the
compressor on or off).
Other strange sounds may mean that you need to check and take action.
For example, noises may mean that:
• The cabinet is not level.
• The floor is uneven or weak.
• Bottles are badly placed and rattling.
• There are vibrations from an object on top of or behind or beside the
refrigerator.
• The back of the refrigerator cabinet is touching the wall.
Remember it is quite normal for noise to seem louder just after the
refrigerator starts operating.
If heavy frosting occurs in the freezer Make sure you fully close the freezer and fridge doors. If the doors are left
open, a heavy frost will coat the inside of the freezer. If a frost develops,
remove it and take care to properly close the doors.
If there are odours inside the
refrigerator
• The interior may need cleaning.
• Some foods produce odours.
• Some containers and wrapping can cause odours.
• Ask yourself if the odour started about the same time you started
storing something unusual.
21TROUBLESHOOTING
Cleaning the refrigerator
WARNING
WARNING
BEFORE CLEANING: Turn the refrigerator off at the
power point and unplug the cord to prevent any chance
of electrocuting yourself.
WARNING
CAUTION
• Doors and exterior (white & silver)
You should only clean the doors with lukewarm
soapy water and a soft cloth.
• Silver finish
Your silver refrigerator is manufactured from mark-
resistant silver metal look steel. This silver metal look
steel has a special advanced protective coating that
eases the removal of marks such as fingerprints and
water spots. To keep its appearance, clean it regularly
with lukewarm soapy water and a soft cloth.
Never use stainless steel cleaners, abrasive pads or other
cleaners that will scratch the surface. Damage to the
appliance after delivery is not covered by your warranty.
Never use hot water, solvents, commercial kitchen
cleaners, aerosol cleaners, metal polishes, caustic or
abrasive cleaners, or scourers to clean your refrigerator.
Many commercially available cleaning products and
detergents contain solvents that will damage your
refrigerator. Use only a soft cloth with an unscented mild
soap and lukewarm water.
If your refrigerator has telescopic extension slides, simply
wipe them with a damp cloth to clean them and never
immerse them in water.
GENERAL INFORMATIONGENERAL INFORMATION
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