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My phone will not connect to the watch
If your phone will not connect to the watch, you can try these tips.
• Turn off your phone and your watch, and turn them back on again.
• Enable Bluetooth technology on your phone.
• Update the Garmin Connect app to the latest version.
• Remove your watch from the Garmin Connect app and the Bluetooth settings on your phone to retry the
pairing process.
• If you bought a new phone, remove your watch from the Garmin Connect app on the phone you intend to stop
using.
• Bring your phone within 10 m (33 ft.) of the watch.
• On your phone, open the Garmin Connect app, select or , and select Garmin Devices > Add Device to
enter pairing mode.
• From the watch face, hold MENU, and select Phone > Pair Phone.
Can I use my Bluetooth sensor with my watch?
The device is compatible with some Bluetooth sensors. The first time you connect a sensor to your Garmin
device, you must pair the device and sensor. After they are paired, the device connects to the sensor
automatically when you start an activity and the sensor is active and within range.
1 Hold MENU.
2 Select Sensors & Accessories > Add New.
3 Select an option:
• Select Search All Sensors.
• Select your sensor type.
You can customize the optional data fields (Customizing the Data Screens, page 31).
My headphones will not connect to the watch
If your headphones were previously connected to your phone using Bluetooth technology, they may connect to
your phone before connecting to your watch. You can try these tips.
• Turn off Bluetooth technology on your phone.
Refer to the owner's manual for your phone for more information.
• Stay 10 m (33 ft.) away from your phone while connecting headphones to your watch.
• Pair your headphones with your watch (Connecting Bluetooth Headphones, page 88).
My music cuts out or my headphones do not stay connected
When using a tactix watch connected to headphones using Bluetooth technology, the signal is strongest when
there is a direct line of sight between the watch and the antenna on the headphones.
• If the signal passes through your body, you may experience signal loss or your headphones may become
disconnected.
• It is recommended to wear your headphones with the antenna on the same side of your body as your tactix
watch.
• Since headphones vary by model, you can try moving the watch to your other wrist.
• If you are using metal or leather watch bands, you can switch to silicone watch bands to improve signal
strength.
Restarting Your Watch
1 Hold LIGHT until the watch turns off.
2 Hold LIGHT to turn on the watch.
118 Troubleshooting
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