2
YEAR
WARRANTY
INSTRUCTIONS & WARRANTY
RHWU88_IB_271011
Water Urn
RHWU88
Spectrum Brands Australia Pty Ltd
Locked Bag 3004 Braeside
Victoria 3195 Australia
Customer Service in Australia
TollFree: 1800 623 118
Email: inf[email protected]
Website: www.spectrumbrands.com.au
Spectrum Brands New Zealand Ltd
PO Box 9817 Newmarket
Auckland 1149 New Zealand
Customer Service in New Zealand
TollFree: 0800 736 776
Email: [email protected]
Website: www.spectrumbrands.co.nz
W
0911
Spectrum Brands Australia Pty Ltd and Spectrum Brands New Zealand Ltd
Warranty Against Defects
In this warranty:
Australian Consumer Law means the Australian consumer law set out in Schedule 2 to
the Compeon and Consumer Act 2010;
CGA means the New Zealand Consumer Guarantees Act 1993;
Goods means the product or equipment which was accompanied by this warranty and
purchased in Australia or New Zealand, as the case may be;
Manufacturer, We or us means:
1. for Goods purchased in Australia, Spectrum Brands Australia Pty Ltd ABN, 78 007 070 573;
or
2. for Goods purchased in New Zealand, Spectrum Brands New Zealand Ltd, as the case
may be, contact details as set out at the end of this warranty;
Supplier means the authorised distributor or retailer of the Goods that sold you the
Goods in Australia or in New Zealand; and
You means you, the original end-user purchaser of the Goods.
1. Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law, or the CGA. You are entled to a replacement or refund for a major
failure and compensaon for any other reasonably foreseeable loss or damage. You
are also entled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
2. The benefits provided by this Warranty are in addion to all other rights and
remedies in respect of the Goods which the consumer has under either the
Australian Consumer Law or the CGA. The original purchaser of the Goods is provided
with the following Warranty subject to the Warranty Condions:
3. We warrant the Goods for all parts defecve in workmanship or materials from the
date of purchase (Warranty Period), for the period of:-
(a) Two (2) years for Russell Hobbs products (see product packaging for details)
(b) Two (2) years with five (5) year motor warranty for Russell Hobbs products (see
product packaging for details)
(c) Limited Lifeme, Ten (10) years for Russell Hobbs cookware.
(d) One (1) year for George Foreman, iRobot, Wesnghouse, Black & Decker and
Spectrum Brands products.
If the Goods prove defecve within the Warranty Period by reason of improper workmanship
or material, we may, at our own discreon, repair or replace the Goods without charge.
Warranty Condions
4. The Goods must be used in accordance with the manufacturer’s instrucons. This
Warranty does not apply should the defect in or failure of the Goods be aributable
to misuse, abuse, accident or non-observance of manufacturer’s instrucons on the
part of the user. As far as the law permits, the manufacturer does not accept liability
for any direct or consequenal loss, damage or other expense caused by or arising
out of any failure to use the Goods in accordance with the manufacturer’s
instrucons.
5. Exhausble components (such as baeries, filters and brushes) of the Goods are
included under this Warranty only where there is a defect in workmanship or
materials used.
6. The warranty granted under clause 3 is limited to repair or replacement only.
7. Any parts of the Goods replaced during repairs or any product replaced remain the
property of the manufacturer. In the event of the Goods being replaced during the
Warranty Period, the warranty on the replacement Goods will expire on the same
date as for the Warranty Period on the original Goods which are replaced.
8. In order to claim under the warranty granted under clause 3 you must:
(a) Retain this warranty with your receipt/proof of purchase; and
(b) Return the Goods to us at the relevant address or to the Supplier by prepaid
freight within the Warranty Period accompanied with (i) the legible and
unmodified original proof of purchase, which clearly indicates the name and
address of the Supplier, the date and place of purchase, the product name or
other product serial number and (ii) this warranty.
9. This warranty is immediately void if:
(a) Any serial number or appliance plate is removed or defaced;
(b) The Goods have been serviced or otherwise repaired by a person not authorised
to do so by us or where non approved replaced parts are used.
10. The Goods are designed for domesc use only. A limited 90-day Warranty applies to
any industrial or commercial use of the Goods. The Goods must be connected to the
electrical voltage requirements as specified in the rangs label located on the Goods.
11. This warranty does not cover the cost of claiming under the warranty or transport of
the Goods to and from the Supplier or us.
12. This warranty is only valid and enforceable in Australia against Spectrum Brands
Australia Pty Ltd and in New Zealand against Spectrum Brands New Zealand Ltd.
Contact us or the Supplier for further details.
Register your product online
If you live in Australia please visit: www.spectrumbrands.com.au/warranty
If you live in New Zealand Please visit: www.spectrumbrands.co.nz/warranty
Registraon of your warranty is not compulsory, it gives us a record of your purchase
AND entles you to receive these benefits: Product informaon; Hints and ps; Recipes
and news; Informaon on special price offers and promoons.
Any quesons? Please contact Customer Service for advice.
Spectrum Brands Australia Pty Ltd
Locked Bag 3004 Braeside
Victoria 3195 Australia
Customer Service in Australia
TollFree: 1800 623 118
Email: info@spectrumbrands.com.au
Website: www.spectrumbrands.com.au
Spectrum Brands New Zealand Ltd
PO Box 9817 Newmarket
Auckland 1149 New Zealand
Customer Service in New Zealand
TollFree: 0800 736 776
Email: [email protected]
Website: www.spectrumbrands.co.nz
W
0911
Spectrum Brands Australia Pty Ltd and Spectrum Brands New Zealand Ltd
Warranty Against Defects
In this warranty:
Australian Consumer Law means the Australian consumer law set out in Schedule 2 to
the Compeon and Consumer Act 2010;
CGA means the New Zealand Consumer Guarantees Act 1993;
Goods means the product or equipment which was accompanied by this warranty and
purchased in Australia or New Zealand, as the case may be;
Manufacturer, We or us means:
1. for Goods purchased in Australia, Spectrum Brands Australia Pty Ltd ABN, 78 007 070 573;
or
2. for Goods purchased in New Zealand, Spectrum Brands New Zealand Ltd, as the case
may be, contact details as set out at the end of this warranty;
Supplier means the authorised distributor or retailer of the Goods that sold you the
Goods in Australia or in New Zealand; and
You means you, the original end-user purchaser of the Goods.
1. Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law, or the CGA. You are entled to a replacement or refund for a major
failure and compensaon for any other reasonably foreseeable loss or damage. You
are also entled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
2. The benefits provided by this Warranty are in addion to all other rights and
remedies in respect of the Goods which the consumer has under either the
Australian Consumer Law or the CGA. The original purchaser of the Goods is provided
with the following Warranty subject to the Warranty Condions:
3. We warrant the Goods for all parts defecve in workmanship or materials from the
date of purchase (Warranty Period), for the period of:-
(a) Two (2) years for Russell Hobbs products (see product packaging for details)
(b) Two (2) years with five (5) year motor warranty for Russell Hobbs products (see
product packaging for details)
(c) Limited Lifeme, Ten (10) years for Russell Hobbs cookware.
(d) One (1) year for George Foreman, iRobot, Wesnghouse, Black & Decker and
Spectrum Brands products.
If the Goods prove defecve within the Warranty Period by reason of improper workmanship
or material, we may, at our own discreon, repair or replace the Goods without charge.
Warranty Condions
4. The Goods must be used in accordance with the manufacturer’s instrucons. This
Warranty does not apply should the defect in or failure of the Goods be aributable
to misuse, abuse, accident or non-observance of manufacturer’s instrucons on the
part of the user. As far as the law permits, the manufacturer does not accept liability
for any direct or consequenal loss, damage or other expense caused by or arising
out of any failure to use the Goods in accordance with the manufacturer’s
instrucons.
5. Exhausble components (such as baeries, filters and brushes) of the Goods are
included under this Warranty only where there is a defect in workmanship or
materials used.
6. The warranty granted under clause 3 is limited to repair or replacement only.
7. Any parts of the Goods replaced during repairs or any product replaced remain the
property of the manufacturer. In the event of the Goods being replaced during the
Warranty Period, the warranty on the replacement Goods will expire on the same
date as for the Warranty Period on the original Goods which are replaced.
8. In order to claim under the warranty granted under clause 3 you must:
(a) Retain this warranty with your receipt/proof of purchase; and
(b) Return the Goods to us at the relevant address or to the Supplier by prepaid
freight within the Warranty Period accompanied with (i) the legible and
unmodified original proof of purchase, which clearly indicates the name and
address of the Supplier, the date and place of purchase, the product name or
other product serial number and (ii) this warranty.
9. This warranty is immediately void if:
(a) Any serial number or appliance plate is removed or defaced;
(b) The Goods have been serviced or otherwise repaired by a person not authorised
to do so by us or where non approved replaced parts are used.
10. The Goods are designed for domesc use only. A limited 90-day Warranty applies to
any industrial or commercial use of the Goods. The Goods must be connected to the
electrical voltage requirements as specified in the rangs label located on the Goods.
11. This warranty does not cover the cost of claiming under the warranty or transport of
the Goods to and from the Supplier or us.
12. This warranty is only valid and enforceable in Australia against Spectrum Brands
Australia Pty Ltd and in New Zealand against Spectrum Brands New Zealand Ltd.
Contact us or the Supplier for further details.
Register your product online
If you live in Australia please visit: www.spectrumbrands.com.au/warranty
If you live in New Zealand Please visit: www.spectrumbrands.co.nz/warranty
Registraon of your warranty is not compulsory, it gives us a record of your purchase
AND entles you to receive these benefits: Product informaon; Hints and ps; Recipes
and news; Informaon on special price offers and promoons.
Any quesons? Please contact Customer Service for advice.
Congratulations on the purchase of your new Russell Hobbs appliance. Each unit is
manufactured to ensure safety and reliability. Before using the appliance for the first time,
please read this instruction booklet carefully and keep it for future reference. Pass it on if you
pass on the appliance.
When using this appliance, basic safety precautions should always be followed.
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1. Lid knob
2. Lid
3. Cool-touch handles
4. MAX line
5. Water gauge
6. On/Off switch
7. Reset button
8. Hot light
9. Heating light
10. Water tap
operating your urn
Before first use
Remove all packaging from the urn.
It is recommended you clean your urn before the first use.
Fill the urn with water to the ‘MAX’ level, boil, discard the water, and then rinse. Repeat the
procedure several times to remove any dust, residues, etc., from the urn.
Follow these quick steps before using the urn:
• Fullyextendthepowercord.
• Placetheurnonadry,stableandlevel,heatresistantsurface.
• Removethelidandlltheurntothe‘MAX’line-turnthelidanti-clockwiseandtodisengage
it from the urn.
• Afterllingtheurn,retthelidandturnclockwisetolockintoplace.
• Plugthepowercordintothewallpoweroutletandswitchiton.
• SettheOn/OffswitchtoOn,the"Heating"lightwillilluminate.
• Waitforthewatertoreachtemperature,the"Heating"lightwillgooutandthe"Hot"light
will illuminate.
• SettheOn/OffswitchtoOff.Switchoffthepowerandremovetheplugfromthewallpoweroutlet.
• Draintheurnofallthewaterusingthetap.
Note: Take care when pouring as the water is hot!
• Therewillbesomewaterleftinthebottomoftheurn.Checkthatboththeurnandthe
remainingwaterhavecooledtoasafehandlingtemperature.Carefullylifttheurnand
pour out the remaining water.
• Rinseouttheurnwithfreshwater.
HoW to use
• Turntheurnlidanti-clockwisetoopen.Liftoffthelid,andllwithwater.Makesurethewater
isatorbelowthe‘MAX’waterlevelindicator.Toclose,retthelidandturnitclockwiseto
lock it into place.
Note: The lid should always be locked in place when in use.
• Plugthepowercordintothewallpoweroutletandswitchiton.
• SettheOn/OffswitchtotheOnposition.The"Heating"lightwillilluminateandthewaterwill
starttoheatup.Whenthewaterhasreachedtemperature,the"Heating"lightwillgooutand
the"Hot"lightwillilluminate.Thelightwilltogglebetween“Hot”and"Heating"asthe
thermostat cycles.
• Topourhotwater,placeacupunderthewatertapandpressdownonthetaplever.
Note: The tap lever will stay down.
• Liftthetapleveronceyouhavedispensedtherequiredamountofwater.
Note: Always empty the urn before moving it. Never carry or move the urn when it is in operation
or while it is hot.
Use caution when pouring water from the urn, as boiling water will scald.
When in use, steam may escape from the steam holes on top of the urn. Use caution at all times.
BoiL-Dry proteCtion
Note: To prevent the boil-dry feature activating, always make sure water is visible in the water
gauge.
• Theurnisprotectedbyathermallimiterwhichcanbemanuallyreset.Themanualreset
button is located under the base of the urn.
• Iftheurnhasboileddry,thethermallimiterwillautomaticallyswitchofftheelement.The
lights will also remain off until manually reset.
Note: The urn must be unplugged before it can be reset.
• Toresettheurn,waituntiltheappliancehascooleddown.
• Presstheresetbutton.
• Addwateruntilvisibleinthewatergauge.
• Plugthepowercordintothewallpoweroutletandswitchiton.
• SettheOn/OffswitchtotheOnposition,checkifthe"Heating"lightison.Ifthelightison,it
indicatestheurnhasrecoveredtonormalworkingcondition.
• Ifthe“Heating”lightisstilloff,switchoffthepowerandremovetheplugfromthewallpower
outletandrepeattheaboveprocessagain.Thismayneedtobedoneseveraltimesuntilthe
urn returns to normal working condition.
• Iftheresettingprocessdoesnotswitchtheurnbackon,pleasecallcustomerservice.
Note: This facility is for the protection of the user as well as the components. Do not attempt to
bypass the boil dry protection.
Care anD MaintenanCe
• Switchthepoweroffandremovetheplugfromthewallpoweroutlet.
• Allowtheurntocooldownfully.
• Wipeovertheoutsideoftheurnwithadampcloth.Amilddishwashingdetergentmaybe
usedifrequired.
• Ensurethepowercordandswitchesremaindry.
• Donotimmersetheurninliquid.
• Donotuseharshorabrasivecleaningagentsorsolvents.
De-sCaLe reguLarLy
To maintain the performance of your urn, it should be descaled every three months or so. Descale
more frequently if you live in a hard water area.
• Fillyoururnwithfreshwatertothe10cupmarkonthewatergauge.
• Add4to5teaspoonsofcitricacidoraproprietarydescalingproducttothewaterintheurn.
• SwitchtheOn/OffswitchtotheOnposition.
• Allowthewatertoheatuntilthe‘Hot’lightilluminates.LeavetheurnOnforanadditional
15minutes.
• SwitchtheOn/OfftotheOffpositionandallowtheurntocool.
• Draintheurnthroughthewatertap.Therewillbesomewaterremainingintheurn
– carefully lift the urn and pour out the remaining water.
• Rinseouttheurnwithfreshwatertoremoveanydescalingsolutionresidue.
iMportant safeguarDs
When using electrical appliances, basic safety precautions should always be followed, including:
1. To protect against electrical hazards do not immerse the power cord, plug, or water urn in water or
any other liquid.
2. Do not use in the bathroom or near any source of water.
Do not use outdoors.
3. Always use the appliances handles as some parts may be hot.
4. Do not touch the lid or body of the water urn when it is in use.
5. This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their safety.
6. Always turn off and unplug from the wall power outlet before cleaning the appliance.
7. Turn the power off at the wall power outlet when not in use.
8. To disconnect, turn off the wall power outlet, then grasp and pull the plug from the wall outlet.
Never pull by the cord.
9. Do not operate this appliance with a damaged cord/plug or after the appliance has malfunctioned,
or been dropped or damaged in any manner. Contact Customer Service for replacement,
examination, repair or adjustment.
10. There are no user serviceable parts. If power cord is damaged, it must be replaced by the
manufacturer or similarly qualied person in order to avoid a hazard.
11. Do not use on an inclined plane or unstable surface.
12. Do not move the water urn while it is switched on or lled with water.
13. Do not open the lid while the water is heating or boiling.
14. Steam will escape when removing the lid, ensure you wear oven gloves or use a tea towel.
15. The scalding hazard remains long after the water has boiled. Keep the water urn and the power
cord away from the edge of tables or countertops and out of reach of children or inrm persons.
16. Do not place on or near any heat sources.
17. Do not use this appliance for other than its intended purpose of heating water.
18. Do not ll past ‘MAX’.
19. Do not leave the product unattended when in use or where it may be touched by children or inrm
persons.
20. Do not use alkaline cleaning agents or harsh abrasives when cleaning this appliance. Follow the
instructions in the ‘Care and Maintenance’ section when cleaning this appliance.
21. This appliance is not a toy. Children should be supervised to ensure they do not play with the
appliance.
22. This appliance is not intended to be operated by means of an external timer or separate remote
control system.
23. De-scale the water urn regularly to ensure proper operation.
24. For added safety, electrical appliances should be connected to a power outlet that is protected by
a residual current device (RCD), also often referred to as a ‘Safety Switch’. Your switchboard may
already incorporate an RCD. If unsure, call an electrician for verication and tting if necessary.
saVe tHese instruCtions. tHis appLianCe is for HouseHoLD use onLy.
www.russellhobbs.com.au
www.russellhobbs.co.nz
RUSSELL HOBBS and logo are Trade Marks of Spectrum Brands, Inc., or one of its subsidiaries.
©2011 Spectrum Brands, Inc.
