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45TROUBLESHOOTING
ENGLISH
Washer will not
operate.
Extremely low water pressure.
• Check another faucet in the house to make sure that household water pressure is
adequate.
Washer is too cold.
• If the washer has been exposed to temperatures below freezing for an extended period of
time, allow it to warm up before pressing the Power button. Otherwise, the display will not
come on.
Washer is not filling
properly.
Filter is clogged.
• Make sure that inlet filters on the fill valves are not clogged. Refer to Cleaning the Water
Inlet Filters in MAINTENANCE.
Inlet hoses may be kinked.
• Check that inlet hoses are not kinked or clogged.
Energy efficiency
• This is a High-Efficiency (HE) washer. As a result, the water level settings for this washer
may be different than for conventional washer.
Insufficient water supply
• Make sure that both hot and cold water faucets are turned on all the way.
Washer lid is open.
• Close the lid and make sure that nothing is caught under the lid preventing it from closing
completely.
Water level is too low.
• The water will not normally cover the clothes. The fill level is optimized for the wash
motion to achieve the best wash performance.
Water in the washer
does not drain or
drains slowly.
Drain hose is kinked, pinched, or clogged.
• Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under
the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the
washer.
• Move the end of the drain hose so that it is lower than 96 inches (2.4 m).
Bleach does not
dispense.
Bleach dispenser cover is not properly installed (on some models).
• Make sure that the bleach cover is properly installed and snapped into place before the
beginning of the cycle.
Bleach dispenser is dirty or clogged.
• Lift out the bleach dispenser cover and clean out the reservoir. Lint and other foreign
debris that are collected inside the dispenser may prevent proper dispensing of the
bleach.
Premature
dispensing of bleach
Bleach dispenser filled for future load.
• You cannot store bleach in the dispenser for future use. The bleach will be dispensed every
load.
Overfilling the bleach dispenser
• Overfilling the bleach dispenser will cause the bleach to dispense immediately, which will
damage the laundry or the washer. Always measure bleach, but never fill above the max
line on the dispenser. A half cup of bleach is sufficient for most loads. Never use more
than 1 cup of bleach.
Problem Possible Cause & Solution
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