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• 17 •
18. TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
The charger’s blue
CONNECTED LED does
not light, but turns solid
when moved closer to the
gateway.
Indicates either a radio
interference problem or a
range problem.
Make sure there are no large metal
objects between the gateway and
charger. Bring the gateway and
charger closer together. Try using
a longer cable (up to 100 feet) to
move the gateway closer to the
charger. If this cannot be done,
try raising or lowering both the
gateway and or the charger, or
moving them around slightly. Both
may get better reception in different
places within the same room.
The charger’s blue
CONNECTED LED
ashes.
The SPC3 charger is not
registered.
Complete registration and
activation. See Section 12 for
instructions.
The charger will not turn on
when properly connected.
AC outlet is dead.
Poor electrical connection.
Check for open fuse or circuit
breaker supplying AC outlet.
Check power cord and extension
cord for loose tting plug.
I cannot select a 6V or 12V
setting.
The charger is equipped
with Auto Voltage Detection,
which automatically detects
the voltage and charges the
battery.
No problem; this is normal.
The display scrolls
“CONNECT BATTERY”.
The clamps are not making a
good connection.
The fuse is bad.
Check for poor connection at
battery and frame.
Replace the in-line fuse for the
ring connector or 12V accessory
plug connector.
Green LED is solid and the
display scrolls “ANALYZING
BATTERY”.
The charger needs to check
the condition of the battery.
The green LED will be solid
when the charger is checking the
condition of the battery. This is
normal.
Charging a 12V battery,
but the display shows
“CHARGING 6V”.
Battery may be extremely
discharged.
No problem; the charger will
eventually recognize battery as
12V and charge completely.
Red LED is solid and the
display scrolls “CHARGE
ABORTED-BAD BATTERY”.
The battery is bad.
The battery is too large for
the charger.
Disconnect charger from the
AC outlet and then remove the
clamps. Do not continue to try
to charge the battery. Have the
battery checked or replaced.
You need a charger with a higher
amp rate.
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