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Solutions to Common Problems 33
Before you call°°o
If you experience a problem with your refrigerator or notice a product behavior or condition that you do not
understand, you can usually avoid a call to your service representative by referring to this section for an answer.
Beginning with the following table, this information includes common problems, causes, and suggested solutions.
Automatic ice/Flaker
Problem
Icemakeris notmaking
anyice.
Icemakerisnotmaking
enoughice.
Cause
• Ice maker setting is Off.
,, Water supply is not connected to refrigerator.
,, Householdwater line valve is not open.
,, Valve on cold water pipe is cloggedor
restricted by foreign material. If valve is of
the self-piercing type, it may not havecreated
a sufficiently sized hole in tube for water to
pass through.
• Checkto see if the water dispenser is
dispensing water.
,, Water filter is not completely seated.
• Ice maker is producing less icethan you
expect.
,, Householdwater line valve is not completely
open.
• Checkto see if water dispenser is dispensing
slower than normal.
Correction
,, Turn on ice maker.
,, Connect water supply (see Installation Instructions).
• Turn on household water line valve.
, Turn off household water linevalve. Removevalve.
Ensurethat valveis not a self-piercing valve.Clean
valve. Replacevalve if necessary.
,, If not, the ice & water filter cartridge is clogged or
restricted, and must be replaced.
,, Pushfirmly until the water filter snaps into place(you
should heart_vo(2) clicks).
,, Ice makershould produce approximately nine (9)
pounds of ice every 24 hours.
,, Turn on householdwater line valve.
• If it is, replacethe ice & water fitter cartridge.
Icehasbadodorand ,, Icehaspickedupodor or flavorfrom strong ,, Coverfoodstightly.Discardstaleice.Ice makerwilt
taste, foodstoredinrefrigerator, producefreshsupply.
,, Icenot usedfrequentlyenough. ,, Discardstaleice,
Correction
iceDispenser
Problem
Dispenser will not
dispense ice.
Ice dispenser is jammed.
Cause
,, Water supply' is not connected.
Ice storage bin is empty,
,, Householdwater line valve is not open.
• FreshFood door is not closed.
• Ice dispensing paddle has beenheld in for
more than four to (4-5) minutes.
• Ice has melted andfrozen around auger due to
infrequent use, temperature fluctuations, and.i
or power outages.
,, Ice cubes are frozen together.
• Ice cubes are smaller than normal.
,, Connectwater supply (see ConnectingThe Water
Supply section).
• Ensureice maker is turned on. When the first supply
of ice is dropped into the bin, the dispenser should
operate.
• Openhousehold water line valve.Allow sufficient time
for the ice to be made.When ice is made,the dispenser
should operate.
,, EnsureFreshFooddoor is closed. (See Problem
Section, Opening/Closingof Doors/Drawers)
• Motor is overloaded. Motor overload protector will reset
inapproximately three (3) minutes. Ice can then be
dispensed.
,, Removeice bin, thaw, and empty the contents. Clean
bin, wipe dry, and replace inproper position. When new
ice is made, dispenser should operate.
= Usethe dispenser often so that cubesdo not freeze
together.
,, The ice & water filter cartridge could be clogged.
Replacethe filter cartridge. Dispensing system operates
bestat 30-100 psi water pressure.Well water pressures
should fall within this range.
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