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14
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ENGLISH
Troubleshooting
PROBLEM POSSIBLE CAUSE SOLUTION
Unit fails to heat up Unit is not plugged in. Plug power cord into electrical outlet.
Household circuit breaker / ground
fault interrupter has tripped or blown
a fuse.
Reset circuit breaker / ground fault
interrupter, or replace fuse. If you
need assistance, contact a licensed
electrician.
Unit is damaged or otherwise in
need of repair.
Immediately cease usage and
unplug. Contact Consumer
Service for further assistance
(see Page 15 for details).
Boiler is empty. Refer to Filling Boiler procedure
on Page 10.
Mineral build-up in unit. Refer to Mineral Build-up section
on Page 13 for cleaning procedure.
Steam output is weak or
intermittent.
Water level in Boiler is running low. Refer to Filling Boiler procedure
on Page 10.
Mineral build-up in unit. Refer to Mineral Build-up section
on Page 13 for cleaning procedure.
Excessive amount of water in
steam.
NOTE: Unit produces wet steam
– it is normal for steam to
contain some amount of water.
Water condensation in Steam
Hose.
Point nozzle towards sink, tub or
ground and shake while press-
ing Steam Trigger. Continue until
excess water is released.
Boiler has been
overlled.
Filling the Boiler with more than 48
oz. (1,420 ml.) of water interferes
with steam production, resulting in
water condensation in steam.
Always ll unit with correct amount
of water. (see Page 10 for details)
Accessories do not stay rmly con-
nected to Steam Nozzle.
Accessories not properly installed. Check to make sure that acces-
sories are properly connected, per
procedures on Pages 8.
Floor surfaces appear cloudy or
streaky after steaming.
Microber Pad is dirty. Replace Microber Pad with a clean
one.
Hard water residue on oor. Switch to distilled or
de-mineralized water.
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