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© 2021 RVM Australia Pty Ltd. All Rights Reserved
9
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
If the stick mixer fails to operate:
1. Check to make sure the stick mixer is plugged in correctly and securely. If it is not,
remove the plug from the outlet, wait 10 seconds and plug it back in securely.
2. Check for a blown or tripped circuit breaker in your home. If these seem to be
working correctly, test another appliance in the same outlet to ensure the outlet
is working correctly.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, DO NOT TRY TO ADJUST OR
REPAIR THE STICK MIXER YOURSELF.
CUSTOMER SERVICE
In the event you believe your stick mixer to be defective, please return it along with
your sales receipt to the place of purchase for resolution.
For any enquiries, please call our service center on: Tel: 1300 883 109
TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the stick mixer still does not
operate correctly, it may be defective.
TROUBLE POSSIBLE CAUSE
Stick mixer does
not turn on.
Stick mixer is not
plugged in.
Check that stick mixer is
plugged into a working
power outlet and turned
on.
POSSIBLE REMEDY
Blender blade
not turning.
Possibly too much food
in the beaker or mixing
bowl.
Reduce quantity of food
in the beaker or mixing
bowl and try again.
Motor slowing down
and appears to be
struggling while in use.
Foods are too dense
or too much food in
the beaker or mixing
bowl.
Reduce quantity of food
and try again. Adjust speed
level and try again.
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