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omega
AUSTRALIAN CUSTOMERS
AUSTRALIAN & NEW ZEALAND PRODUCT WARRANTY
STATEMENT OF STANDARD WARRANTY CONDITIONS
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goo
ds fail to be of acceptable quality and the failure does not amount to a major failure.
NEW ZEALAND CUSTOMERS
Nothing herein contained shall be const rued in any way as excluding or limiting your rights under the Consumer Guarantee Act 1993.
OUR WARRANTY
This product is also covered by the manufacturer's warranty set out in this document (Our Warranty).
Our Warranty is for a period of twent y four (24) months from the date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after t
he first twenty four (24) months on the Sealed System (PARTS only) Compressor &
condenser etc
. The labour cost to replace these parts is the responsibility of the customer.
This is in addition to (and does not exclude, restrict or modify) any rights or remedies to which you may already be entitled to under
the Australian consumer law or the Ne
w Zealand Consumer Guarantee act 199 3 relating to this product.
Our warrant y (which is subject to the conditions below) covers rectification free of charge of any fault arising from defective materials
or components, or faulty workmanship . The product will be repaired or replaced at the option of Omega, and all costs of installation,
removal, cartage, freight travelling and insurance are to be paid by the customer.
Our warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product repair.
2. That the purchaser carefully foll
ows a
ll instructions pro
vided with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the product.
3. That the
purc
hasercarefully follo
ws the instructions provided in the owner's handbook relating to the proper use and care of the
product and does not use the product for any purpos e other than the DOMESTIC use for which it has been designed. If th e
applian ce is used in commercial applications or for rental purposes, Our Warranty is limited to a warranty of Twelve (12)
months covering all parts with Three (3) m o nths on any labour cost of service or repair.
SERVIC E A REA
The provision of service under Our Warranty is limited by the boundary/ territory area of the nearest service centre. Travelling cost
incurred for service outside this area is not covered by Our Wa
rranty and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled beyond the service area. These costs will be disclosed to you for
acceptance b
y you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised Service Centre for repair as they are a carry in serviceableCooktop.
WHAT IS COVERED: By Our Warranty
During the warranty period, Omega or its authorised Service Centre will, at no extra charge, if your Cooktop is readily accessible
without the need of special equipment and subject to the terms and condition s of this warranty, repair or replace any parts which it
considers defective.
WHAT IS NOT COVERED: By Our Warranty
1.
Products installed damaged or incomplete or not in compliance with the relevant electrical & plumb ing regulations in their Stat e.
2.
Normal wear and tear e.g. cleaning, light globes, filters etc.
3.
Failure resulting from power surges and electrical storms.
4.
Insect or vermin infesta tion.
5.
Unauthorised repairs or use of non- genuine Omega parts.
6.
Any failure caused by the product not being used in accordance with the instruction and the installation manual provided with
the product.
7.
Misuse or abuse, including failure to properly maintain or service.
8.
The clearing of blockages in pumps and hoses.
9.
Damage which occurs during delivery or installation.
10.
Claims to product surface coating due to liquid or solid spill-overs, accidental damage or damage caused from cleaning
p
roducts not recommended by Omega.
HOW TO CLAIM OUR WARRANTY
You will need to contact Omega in Australia or New Zealand by using the contact details below.
IN AUSTRALIA IN NEW ZEALAND
Omega is a division of Shriro Australia Pty Ltd
ABN 28 00 2 386 129
Locked Bag 5002, Kingsgrove, NSW, 2208
Phone: 1300 795 572 Fax: 1800 686 413
Omega is a division of Monaco Corporation
(Member of Shriro Australia Pty Ltd)
PO Box 4399, Shortl and St, Auckland, 1140
Phone: 09 415 6000 Fax: 09 415 7060
Email: custom ercare@shri ro.com.au Email: [email protected]
Web: www .omegaappliances.com.au
Note: Please complete the following details when you have unpacked the product:
Model No.. .... ............... ........ .... ............. ..
Date of Purchase.......... ........ .. ................ ..
Serial No ............ ........ ...... . ....... .... .. ... ..
Retailer. ... ...... ........ ...... .... .. ........ .......... .
omegaappliances.com.au
omega. Always serves you well.
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