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46
Troubleshooting Guide
Thor Group will not pay for:
This limited warranty does not cover:
1.
Service to instruct you on how to use your range to correct house wiring, replace or repair house
fuses. Service to correct the installation of your range.
2.
Repairs when your range is used for other than normal, single-family household use or when it is
used in a manner that is contrary to published user or operator instructions and/or installation
instructions.
3.
Cosmetic damage, including chips, dents, scratches or other damage to the finish of your range,
unless such damage results from defects in materials or workmanship and is reported to Thor
Group within 30 days from the date of purchase.
4.
Costs associated with the removal from your home of your range for repairs. This range is
designed to be repaired in the home and only in-home service is covered by this warranty.
5.
Damage resulting from misuse, alteration, accident, abuse, fire, flood, acts of God, improper
installation, installation not in accordance with electrical, or use of consumables or cleaning
products not approved by Thor Group.
6.
Service to repair or replace consumable parts. Consumable parts are not included in the
warranty coverage.
7.
The removal and re-installation of your range if it is installed in an inaccessible location or is not
installed in accordance with published installation instructions.
8.
This warranty is void if the factory applied serial number has been altered or removed from your
range.
9.
Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
10.
Expenses for travel and transportation for product service if your range is located on a remote
area where service by an authorized Thor Group service provider is not available.
The warranty applies to appliances purchased and used for personal, family or household purposes
only. It does not cover appliances used for commercial applications. Should the appliance be sold
by the original purchaser during the warranty period, the warranty shall extend to the new owner
until the expiration date of the original purchaser’s warranty period.
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