Loading ...
Loading ...
Loading ...
10
ACCOUNT SETUP NETWORK/MOUNTINGPOWER ACCESS CONTROLINTRODUCTION
INTRODUCTION ACCOUNT SETUP NETWORK/MOUNTINGPOWER ACCESS CONTROL
INTRODUCTION ACCOUNT SETUP NETWORK/MOUNTINGPOWER ACCESS CONTROL
INTRODUCTION ACCOUNT SETUP NETWORK/MOUNTINGPOWER ACCESS CONTROL
INTRODUCTION ACCOUNT SETUP NETWORK/MOUNTINGPOWER ACCESS CONTROL
Setup a myQ
®
Community Account
NOTE: If you have an existing myQ
®
account, your myQ
®
Community account will have the same
password. Go to: account.myQ.com and login.
If you do not have a myQ
®
Community account:
Method 1
1. Call LiftMaster Customer Care at 800.323.2276 to create a myQ
®
Community account.
2. You will get a welcome email from LiftMaster. Accept the invitation and register or login to your
account.
3. Setup the facility, select a subscription plan, add residents, and credentials (refer to the available
Help in myQ
®
Community).
4. Continue with the installation of the CAPXS in this manual.
Method 2
1. Navigate to https://www.myqbusiness.com/.
2. Click the Sign Up button.
3. Follow on screen steps to set-up a facility, select Community Manager, or Dealer, select subscription plan, add residents, and
credentials.
4. Continue with the installation of the CAPXS in this manual.
The following services are required for CAPXS to fully function
For Support, call 877.247.6764 or visit https://support.partner.liftmaster.com/s/community-access-support
NOTE: VoIP service is required for calling function. LiftMaster partners exclusively with Phone.com to provide the best integrated
solution for voice and video calling. Other VoIP providers are not compatible with our CAPXS.
Signing up for myQ
®
Community Services
Service subscriptions are required for CAPXS to fully function. To sign up for services:
1. Set up a myQ Community account
a. Go to: account.myQ.com
b. If you don’t have a myQ
®
account, choose Sign Up and follow the prompts to complete account signup.
c. If you have an existing myQ
®
account, your myQ
®
Community account will have the same password. Choose Log In.
2. Create a new community
a. If you don’t have any communities in your account, you will be prompted to create a new community. Follow the prompts to
complete community creation.
3. Add devices/subscription plan
a. Under Device Management, select CAPXS and any other LiftMaster access control devices.
b. Subscription plan is pre-selected based on selected devices. Select any add-on services and check out.
c. Follow the prompts to finish adding CAPXS and any other LiftMaster acess control devices.
4. Configure the community
a. Under People—People Management, add residents. Also make sure to assign at least one access group to each resident.
b. Under People—Mobile App License Management, assign myQ Community App licenses to residents.
c. For more, visit https://support.partner.liftmaster.com/s/community-access-support/admins-and-community-managers.
5. Continue with the installation of the CAPXS in this manual.
Loading ...
Loading ...
Loading ...