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13
Warranty
Two Year Limited Warranty
Products to which this limited warranty
applies
This limited warranty applies to the fol-
lowing models of your newly purchased
Dimplex Opti-V: VF5452L, VF2927L and
VFA2927 and to newly purchased Dimplex
surrounds (mantels) and trims. This limited
warranty applies only to purchases made
in any province of Canada except for
Yukon Territory, Nunavut, or Northwest
Territories or in any of the 50 States of the
USA (and the District of Columbia) except
for Hawaii and Alaska. This limited war-
ranty applies to the original purchaser of
the product only and is not transferable.
Products excluded from this limited war-
ranty
Light bulbs are not covered by this limited
warranty and are the sole responsibility of
the owner/purchaser. Products purchased
in Yukon Territory, Nunavut, Northwest
Territories, Hawaii, or Alaska are not
covered by this limited warranty. Products
purchased in these States, provinces, or
territories are sold AS IS without war-
ranty or condition of any kind (including,
without limitation, any implied warranties
or conditions of merchantability or tness
for a particular purpose) and the entire risk
of as to the quality and performance of the
products is with the purchaser, and in the
event of a defect the purchaser assumes
the entire cost of all necessary servicing
or repair.
What this limited warranty covers and for
how long
Products, other than surrounds (mantels)
and trims, covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Dimplex warrants such
products to be free from defects in mate-
rial and workmanship for a period of 2
years from the date of the rst purchase of
such products.
Dimplex surrounds (mantels) and trims
covered by this limited warranty have
been tested and inspected prior to ship-
ment and, subject to the provisions of this
warranty, Dimplex warrants such products
to be free from defects in material and
workmanship for a period of 1 year from
the date of rst purchase of such products.
The limited 2 year warranty period for
products other than surrounds (mantels)
and trims and the limited 1 year warranty
period for surrounds (mantels) and trims
also applies to any implied warranties that
may exist under applicable law. Some
jurisdictions do not allow limitations on
how long an implied warranty lasts, so
the above limitation may not apply to the
purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service
representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.
What you must do to get service under
this limited warranty
Defects must be brought to the attention of
Dimplex Technical Service by contacting
Dimplex at 1-888-DIMPLEX (1-888-346-
7539), or 1367 Industrial Road, Cam-
bridge Ontario, Canada N3H 4W3. Please
have proof of purchase, catalogue/model
and serial numbers available when calling.
Limited warranty service requires a proof
of purchase of the product.
What Dimplex will do in the event of a
defect
In the event a product or part covered by
this limited warranty is proven to be defec-
tive in material or workmanship during (i)
the 2 year limited warranty period for prod-
ucts other than surrounds (mantels) and
trims, and (ii) the 1 year limited warranty
period for surrounds (mantels) and trims,
you have the following rights:
• Dimplex will in its sole discretion either
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