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CAUTION!
Do not use abrasive
materials or steel wool to
clean the drum.
10.6 Cleaning the control
panel and housing
Use a standard neutral soap detergent to
clean the control panel and housing.
Use a moist cloth to clean. Dry the
cleaned surfaces with a soft cloth.
CAUTION!
Do not use furniture cleaning
agents or cleaning agents
which can cause corrosion.
10.7 Cleaning the airflow
slots
Use a vacuum cleaner to remove fluff
from the airflow slots.
11. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
11.1 Error Codes
The appliance does not start or it stops during operation.
First try to find a solution to the problem (refer to the table). If the problem persists,
contact the Authorised Service Centre.
WARNING!
Deactivate the appliance before carrying out any check.
In case of major problems, the acoustic signals operate, the display shows an
error code and the Start/Pause button may flash continuously:
Error code Possible cause Remedy
E5A
Appliance motor overloaded.
Too much laundry or entrap in the
drum.
The programme was not comple‐
ted. Remove the laundry from the
drum, set the programme and re‐
start the cycle.
E97
Internal fail. No communication be‐
tween electronic elements of the
appliance.
The programme was not finished
properly or the appliance stoped
too early. Switch the appliance off
and on again.
If the error code appears again,
contact the Authorised Service
Centre.
www.aeg.com22
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