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Customer Care
Thank you for purchasing a FORNO product. Please read the entire instruction manual before
operating your new appliance for the first time. Whether you are an occasional user or an expert,
it will be beneficial to familiarize yourself with the safety practices, features, operation and care
recommendations of your appliance.
Both the model and serial number are listed on the product. For warranty purposes, you will also
need the date of purchase. Record this information below for future reference.
SERVICE INFORMATION
Model Number
：
Use these numbers in any correspondence
or service calls concerning your appliance.
Serial Number：
If you received a damaged appliance,
immediately contact the dealer (or builder)
that sold you the appliance
Date of Purchase
：
Purchase Address & Phone：
Save time and money. Before you call for
service, check the Troubleshooting Guide. It
lists the causes of minor operating problems
that you can correct yourself.
SERVICE IN CANADA:
Keep the instruction manual handy to answer your questions. If you don’t understand something
or you need more assistance, please call our Customer Service: 1-800-561-7265
Or email: service@distinctive-online.com
SERVICE IN THE UNITED STATES:
Keep the instruction manual handy to answer your questions. If you don’t understand something
or you need more assistance, please call our Customer Service: 1-866-231-8893
Or email: info@forno.ca
Digital instruction manual can be downloaded from www.forno.ca
If your appliance ever requires servicing, be sure to use a FORNO Factory Certified Service
provider recommended by our customer care center. All Factory Certified Service providers are
carefully selected and thoroughly trained by us.
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