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21
Turbo Hotspot 2 User Guide
Implementation of the Warranty
If your product is faulty under normal conditions of use and maintenance, in order
to benet from the present warranty, please contact AT&T Customer Service at
1-800-331-0505 for assistance. The customer support center will then provide you
with instructions on how to return the product for support under warranty.
Warranty Exclusions
Manufacturer guarantees its products against material, design, and manufacturing
defects. The Warranty does not apply in the following cases:
1. Normal wear and tear of the product (including on the camera lenses, batteries, and
screens) requiring periodic repair and replacement.
2. Defects and damages due to negligence, to the product being used other than in a
normal and customary manner, to the non-compliance with the recommendations of
this User Manual, to an accident, regardless of the cause. Instructions for use and
maintenance of the product can be found in your product’s User Manual.
3. The opening, unauthorized disassembly, modication being carried out or repair of
the product by the end-user or by persons or by service providers not approved by
Manufacturer and/or with spare parts not approved by Manufacturer.
4. Use of the product with accessories, peripherals, and other products whose type,
condition, and/or standards do not meet Manufacturer’s standards.
5. Defects associated with the use or connection of the product to equipment or
software not approved by Manufacturer. Some defects may be caused by viruses
due to unauthorized access by yourself or by a third-party service, computer
systems, other accounts, or networks. This unauthorized access may take place
through hacking, misappropriation of passwords, or various other means.
6. Defects and damage due to the exposure of the product to humidity, extreme
temperatures, corrosion, oxidation, or to any spillage of food or liquids, chemicals,
and generally any substance likely to alter the product.
7. Any failure of embedded services and applications that have not been developed by
Manufacturer and whose functioning is the exclusive responsibility of their designers.
8. Installation and use of the product in a manner that does not comply with the
technical or security standards of regulations in force in the country where it’s
installed or used.
9. Modication, alteration, degradation or illegibility of the IMEI number, serial number
or EAN of the product.
10. Absence of proof of purchase.
Upon expiration of the warranty period or upon an exclusion of warranty, Manufacturer
may, at its discretion, provide a quote for the repair and offer to provide support for the
product, at your cost.
The Manufacturer contact and after-sales service details are subject to change. These
Warranty terms may vary substantially according to your country of residence.