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English 53
Troubleshooting
Problem Action
Leaks water.
•Make sure all hose connections are tight.
•Make sure the water supply hose's rubber packing is in the
correct position. Screw tightly again.
•Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
•Avoid overloading.
•Use high efciency (HE) detergent to prevent oversudsing.
•Make sure the water supply hose is not kinked.
•If the water supply is too strong, water may leak. Close the
water tap a little.
•Make sure water is not leaking from the water tap. If so,
repair the water tap.
Excessive suds.
•Use high efciency (HE) detergent to prevent oversudsing.
•Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
•Non-HE detergent is not recommended.
The spin basket or
drain/supply hose is
frozen.
•Use warm water to disconnect the water supply hose and
drain hose. Soak them in warm water.
•Fill the spin basket with warm water, and then wait for about
10 minutes.
•Put a hot towel on the drain hose connector.
•Reconnect the water supply hose and drain hose, and check if
water is supplied properly.
Water drains out
immediately.
•Make sure the drain hose is not clogged, and is hung over the
drain hose hook. Fill the spin basket halfway with water, and
try spinning again.
•Lift the end of the drain hose to prevent water from draining.
Fill the spin basket halfway with water, and then run spinning
after releasing the drain hose.
•Make sure the drain hose is installed correctly. See the
installation section of this user manual and adjust the position
of the drain hose as instructed.
Stains on clothes. •Clean the magic lter.
Has odours.
•Excessive suds collect in recesses and can cause foul odours.
•Run cleansing cycles to sanitize periodically.
•Dry the washing machine interior after a cycle has nished.
If a problem persists, contact a local Samsung service center.
WA8600M_WA52M8650A_DC68-03774C-01_EN.indd 53 2017-01-27 11:24:24
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