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Wine Accessories, Racking Systems, Parts and Other miscellaneous items is a 30 day
warranty.
Il Romanzo units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the
date of sale.
Brama: 1 year warranty from date of purchase.
Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units
is 90 days from your dated invoice and 30 days for thermoelectric units (parts for function
only, not cosmetic defects). These units are refurbished and sold as is; Purchaser assumes
risks to the quality and performance of goods and assumes the costs of all necessary service
or repair not covered herein. Extended warranties via New Leaf may not be purchased on
Non-New Units. Delivery is curbside. Upgrades in delivery will require an additional fee.
Element Grills (via Element Products LLC), grills have a thirty day limited parts warranty on
grill accessories.
If a model is not listed here will have 90 day warranty on parts only if it’s a new item.
Parts and Repairs: Warranty on in-house repairs: 90 days parts and labor for compressor;
30 days parts and labor for Thermoelectric; Customer is required to put down a labor deposit
of $75 for Thermoelectric units; $150 for compressor based Wine Coolers and $195 for
WineMate units which will be kept if a unit is found to be in good working condition. Customer
is responsible for freight costs to us.
Warranty on parts purchased: 30 days; if part fails within 30 days of purchase, customer is
to ship us back the part; upon inspection, if defective, VT will send replacement part at no
charge.
If a purchaser claims a product is “defective” with regards to refrigeration, Purchaser must
obtain a letter from a qualified refrigeration technician at the Purchaser’s cost to verify that
the unit was installed properly, with proper ventilation and the unit is truly malfunctioning due
to a manufacturing defect.
Removal or reinstallation of a unit is not included in warranted costs. Purchaser’s exclusive
remedy is limited at Seller’s option to repair or replace defective part[s] with either new or
reconditioned part[s]. Purchaser is responsible for shipping the unit prepaid to a designated
facility and Seller will pay return shipping charges in the continental United States for items
repaired under warranty within 12 (twelve) months from date of sale. The returned unit must
be packaged correctly, with enough protection to ensure the unit is not further damaged.
Oversized or lack of packaging is not permitted and will be refused. Replacement or
exchanged units will be returned to Purchaser through curbside delivery only. Any redelivery
fees are the Purchasers responsibility. Since the natural variation in texture, density, grain,
color, tone, and shade of wood is unavoidable; Seller does not guarantee the texture, color,
tone, or shade of the wood: nor does seller guarantee the colorfastness of wood or against
peeling, chipping, cracking, or scratching. Note: Unfinished wood is subject to warping; all
wood surfaces must be sealed before placing cellar into service. Make sure doors are
aligned by reviewing the owner’s manual. Improper repair or placement of the unit will void
the warranty. Any third party repair facility must be preapproved in writing by Seller, before
providing replacement parts under warranty. Change Orders: Custom units already in
production that require a change will be subject to a change order fee.
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W W W . V I N O T E M P . C O M
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