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damaged by the freight company, and Purchaser cancels rather than accepts a replacement,
the order can be cancelled by paying for freight costs both ways and a 35% restocking fee
for stocked items. No cancellation or refunds on custom/made or made to order products.
When shipped 3rd Party (FOB Warehouse), Purchaser assumes all responsibility for
delivery, payment of freight and freight claims for damages during shipment. Manufacture
defects will be handled directly with Seller, subject to the limited warranty below.
Fees: All sales are final. Unless authorized in writing by the Seller, Purchaser may not return
the goods under any circumstance. If Seller agrees in writing to take back stocked goods,
there will be a restocking/service fee that is 35% of the purchase price of the goods and
freight both ways (product must be new, unused, and in original packaging). If Purchaser
returns goods claiming that the goods are defective and goods are found to be in working
condition by the Seller, Purchaser is liable for the cost of freight both ways plus and a service
fee that is 35% of the purchase price of the goods. Built to Order and Custom products are
nonreturnable, nonrefundable. Purchaser must notify Seller of nonconforming goods within
48 hours of receipt, after which time all goods are deemed accepted by the Purchaser. If an
order has been placed and production has not started, cancellation of your order will be a
15% charge. If Purchaser tenders payment with a check that has insufficient funds (NSF), a
collection fee plus NSF fee of $50 will be added to the invoice, which Purchaser agrees to
pay promptly. If Purchaser puts a
stop payment on a check or credit card for any reason, Purchaser agrees to pay for all costs
associated with the Seller’s collection or litigation of such a claim, including, without
limitation, general and special damages, court costs and attorneys’ fees. Finance charges
begin the date of invoice. Title to the goods reverts back to the Seller in the case of
nonpayment of goods or services. All fees and costs to retrieve the product, cost of freight,
legal costs, collection fees and court fees, credit card fees and interest rate of 18% (annual
rate) will be the responsibility of the Purchaser. In a credit card dispute, Purchaser assumes
and must immediately pay any “credit card arbitration” fees and chargeback fees which the
credit card companies charge at the time of the chargeback. Cancelled orders using a Credit
Card will have an additional fee of 3% deducted from the refund. Any disputes not resolved
within 30 days from the invoice date will be reported to credit reporting agencies.
LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials
and workmanship as follows:
Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts only for a period
of 1 (year) year; cabinetry and labor (uninstalled) for a period of 12 (twelve) Months (Model
numbers “Vino” and “Custom”.
Metal cabinet units (appliances) (compressor) (made in China and Denmark)(Model
numbers start with EL, VT, IL, or EP: parts and labor for cooling system and cabinetry for a
period of 12 (twelve) months.
Thermoelectric Units: 90 (ninety) days (including Wine and Beverage Coolers, Beer
Dispensers, Humidor, Portofino Wood Cellars, and Refrigerators). (Models start with EL, VT,
IL or EP). WineMate and Cellar Tec (WM, Wine Mate or CT)(Wine Cooling Units) Split and
Ducted Systems and other installed cooling units are parts only for 1 year, no labor. Self
Contained WineMate Cooling Systems are 1 year parts, 1 year labor. Removal and
reinstallation of cooling units is not included.
19
732 S o u t h Racetrack R o a d , Henderson, Nevada 89015
i n f o @ v i n o t e m p . c o m
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