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Troubleshooting
Troubleshooting
English74
Code
Action
Upper
washer
Lower
washer
1 LC1 LC1
Check the drain hose.
• Make sure the end of the drain hose is placed on the oor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service
centre.
Others
• Use caution not to overll any of the compartments (main
wash/fabric softener/bleach).
• Do not spray or use water when cleaning the top door of the
upper washer. Use a cloth to wipe up.
1 4C 4C
Check the water supply line.
• Check the connection to the water line (including water
taps).
• Power off and then power the washer on after 2-3 minutes,
and then try again.
• Depending on the model, the drain system drains water
automatically. The POWER and START/PAUSE buttons may
be disabled during this process.
1 4C2 4C2
The water being supplied is too hot.
• Make sure the cold and hot water taps are properly
connected.
• Power off and then power the washer on after 2-3 minutes,
and then try again.
1 5C 5C
Check the drain system.
• Make sure the drain lter is not clogged.
• If the drain lter is clogged, clean the lter, and then restart
the washer.
1 HC HC
Check the washing heater.
• Power off the washer, and then contact a Samsung customer
service center.
FlexWash_WV9900M_DC68-03768A-04_EN.indd 74 2017-05-22 7:03:38
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