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21
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
There is excessive
wobbling.
1. The blades and/or blade are
loose.
2. The blades are unbalanced.
3. The fan mounting is not secure.
4. The fan is too close to the
vaulted ceiling.
5. The set screw on the motor
housing yoke is loose.
1. Check and tighten all screws that hold
the fan blades to the blade arms and
the blade arms to the motor.
2. Switch one blade with a blade from
the opposite side. Or balance the
fan using a blade balancing kit (sold
separately).
3. Turn o the power. Loosen the canopy
and verify that the mounting bracket
is secure to the electrical outlet box.
The bracket must be ush without
movement against the outlet box.
4. Use a longer downrod (sold
separately) or move the fan to another
location.
5. Lift up the yoke cover and tighten the
set screw to the yoke until secure.
The fan operates
correctly, but
the lights are
not working (if
applicable).
1. The bulb(s) not installed
correctly.
2. The light kit wire plugs are not
connected properly.
3. There is a faulty wire connection.
1. Re-install the bulb(s).
2. Ensure that the 6-pin connectors in the
light kit tter are connected properly.
3. Turn the power o and check all
connections at the ceiling outlet box.
Remote control
does not work.
1. Power surge may have cleared
memory and remote needs to be
re-synced to the receiver.
2. Battery in remote control needs
to be replaced.
3. Interference from another
remote.
1. Turn o the main power, then turn it
back on. Within 30 seconds, press and
hold the high and low speed buttons
on the remote at the same time for
5 seconds. The LED indicator will
ash 3 times, signaling a successful
synchronization. Once complete, the
fan will start on the low speed with the
light (if applicable) o.
2. Insert new 12V battery in battery
compartment of the remote control
(see page 18).
3. If there are several fans in proximity,
turn power o to other fans and re-
sync the remote (see Corrective Action
1 above).
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