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9
EN
www.napoleon.com
N415-0553E MAR 23.20
Troubleshoong
Problem Possible Causes Soluon
Low heat / Low ame.
Improper preheang.
Not enough airow.
Low charcoal.
Lid being opened to
frequently.
Allow charcoal to burn unl covered with a light
grey ash. (usually 20-25min).
Open Vents.
Add more charcoal to the charcoal tray.
Allow food to cook with the lid closed. Every me
the lid is removed, the temperature drops. This
leads to lower temperatures and longer cooking
mes.
Excessive are-ups/uneven
heat.
Improper preheang.
Excessive grease and
ash build up in ash/
drip pan.
Preheat grill with lid closed for 20 - 25 mins and
spread coals around evenly.
Clean ash/drip pan regularly. Do not line pan with
aluminum foil. Refer to cleaning instrucons.
“Paint” appears to be
peeling inside lid or hood.
Grease build up on
inside surfaces.
This is not a defect. The nish on the lid is
porcelain, and will not peel. The peeling is caused
by hardened grease, which dries into paint-like
shards that will ake o. Regular cleaning will
prevent this. See cleaning instrucons.
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