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ASSISTANCE
ORSERVICE
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service
cal!. If you still need help, follow the instructions below.
When calling, please know the purchase date and the
complete model and serial number of your appliance. This
information will help us to better respond to your request.
In the U.S.A.
Call the KitchenAid Consumer Assistance Center
toll free: 1-800-422-1230.
Our consultants provide assistance with:
• Featuresand specifications on our full line of
appliances.
• Installationinformation.
• Use and maintenance procedures.
• Accessory and repair parts sales.
• Specialized customer assistance (Spanish speaking,
hearing impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors, and
service companies. KitchenAid service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the authorized KitchenAid service company in
your area, you can also look in your telephone directory
Yellow Pages.
Ifyou need replacement parts
Ifyou need to order replacement parts, we recommend
that you onlyusefactory authorized parts. These parts will
fit right and work right, because they are made with the
same precision used to build every new KITCHENAID°
appliance. To locate factory authorized replacement parts
in your area, call our Consumer Assistance Center
telephone number or your nearest authorized service
center.
For further assistance
If you need further assistance, you can write to KitchenAid
with any questions or concerns at:
KitchenAid Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
In Canada
Call the KitchenAid Canada Consumer Assistance Center
toll free: 1-800-461-5681 8:30 a.m. - 6:00 p.m. (ESF)
Our consultants provide assistance with:
• Features and specifications on ourfullline of
appliances,
• Referrals to localdealers.
For service in Canada
Call 1-800-807-6777, KitchenAid service'technicians are
trained to fulfill the productwarranty and provideafter-
warranty service, anywhere in Canada.
ff you need replacement parts
If you need to order replacement parts, we recommend
that you only usefactory authorized parts. These partswill
fit rightand work right, because they are made with the
same precision used to buildevery new KITCHENAID"
appliance. To locate factory authorized replacement parts
in yourarea, callyour nearest authorized service center.
For further assistance
If you need furtherassistance, you can wdte to KitchenAid
Canada with any questionsor concerns at:
Consumer RelationsCenter
KitchenAidCanada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your
correspondence.
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