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38
Before You Call
Concern Potential Cause Common Solution
Opening/Closing Of Doors/Drawers
Door(s) will
not close.
• Door was closed too hard,
causing other door to open
slightly.
• Refrigerator is not level.
It rocks on the oor when
moved slightly.
• Refrigerator is touching a
wall or cabinet.
• Close both doors gently.
• Ensure oor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a
sagging or sloping oor.
• Ensure oor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a
sagging or sloping oor.
Drawers are
dicult to
move.
• Food is touching shelf on
top of drawer.
• Track that drawers slide on
is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on
track.
• Clean drawer, rollers, and track. See
Care & Cleaning.
Running of Refrigerator
Compressor
does not
run.
• Freezer control is set to “OF”.
• Refrigerator is in defrost
cycle.
• Plug at electrical outlet is
disconnected.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• Set freezer control.
• This is normal for a fully automatic defrost
refrigerator. The defrost cycle occurs
periodically, lasting about 30 minutes.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp
time-delay fuse. Reset circuit breaker.
• Check house lights. Call local electric
company.
Refrigerator
seems to
run too
much or too
long.
• Your variable speed
compressor is designed
to run 100% of the time
except during the defrost
cycle. At times it will run
faster, such as after a
defrost cycle.
• It is normal for the compressor to run
continuously except during defrost
mode.
Digital Temperature Setting Display
Digital
temperature
displays an
error.
• Electronic control
system has detected a
performance problem.
• Call your Sears Home service
representative, who can interpret any
messages or number codes ashing on
the digital displays.
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