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36
Before You Call
Concern Potential Cause Common Solution
Automatic Ice Maker (Cont’d)
Ice maker is
not making
enough ice.
• Ice maker is producing less
ice than you expect.
• The water lter may be
clogged with foreign
material.
• The water supply line is
kinked.
• Saddle valve on cold
water pipe is clogged
or restricted by foreign
material.
• Heavy trac, opening
or closing of the doors
excessively.
• Freezer control is set too
warm (freezer ice maker).
• Water pressure is
extremely low. Cut-o and
cut-on pressures are too
low (well systems only).
• Reverse osmosis system is
in regenerative phase.
• The ice maker will produce
approximately 2.0 to 2.5 pounds of ice
every 24 hours depending on usage
conditions.
• If water dispenses slower than normal,
or if the lter is six months old or
older, it should be replaced.
• Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
• Turn o household water line valve.
Remove valve. Ensure that valve is not
a self-piercing saddle valve. Clean
valve. Replace valve if necessary.
• Press Express Chill to temporarily
increase ice production rate. (Freezer
ice maker only.) Press Quick Ice for
Non Dispenser models.
• Set freezer control to colder setting to
improve performance of the ice maker
(freezer ice maker). Allow 24 hours for
temperature to stabilize.
• Have someone turn up the cut-o and
cut-on pressure on the water pump
system (well systems only).
• It is normal for a reverse osmosis
system to be below 20 psi during the
regenerative phase.
Freezer ice
maker will
not stop
making
ice (select
models).
• Ice maker wire signal arm
is being held down by a
package in the freezer
that has fallen against ice
maker.
• Move any item or frozen ice cubes that
may block the signal arm from being
in the o or upward position. See
Automatic Ice Maker-Freezer section
in manual.
Ice cubes
are freezing
together.
• Ice cubes are not being
used frequently enough or
interruption of power for
prolonged time.
• Ice cubes are hollow (shells
of ice with water inside).
The hollow cubes break
open in the bin and leak
their water onto existing
ice, which causes it to
freeze together.
• Remove ice container and discard ice.
The ice maker will produce fresh supply.
Ice should be used at least twice
weekly to keep the cubes separated.
• This generally occurs when the ice
maker does not get enough water. This
is usually the result of a clogged water
lter or restricted water supply. Replace
the water lter and if the condition still
occurs check for a Saddle Valve, water
valve not turned on all the way or
kinked water supply line.
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